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“Best Possible Service & Cleanliness worth a 3 Star”
Review of Keys Ronil Resort

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Keys Ronil Resort
Ranked #4 of 24 Hotels in Baga
Navi Mumbai, India
Level 5 Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Best Possible Service & Cleanliness worth a 3 Star”
Reviewed May 13, 2013

It was a Official Trip with Friends, we had a Pre booked 5 rooms. Nice Location very near to Baga Beach, @ the Center of Market, Nice & Big Swimming Pool, Clean Rooms.

Hope to go back again to this hotel when possible.

  • Stayed January 2013, traveled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Sheikhsd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis_DCosta, General Manager at Keys Ronil Resort, responded to this review, May 14, 2013
Dear Mr. Shaikh

Thank you for sharing your feedback on Trip Advisor.

We are indeed glad to note that your stay with your friends was excellent.

I will definitely share your feedback on your appreciation of the service rendered with our team here.

We thank you for your patronage and look forward to having you back at our resort in the near future.

Regards

Dennis D'Costa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (350)
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Humble, Texas
Level 5 Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 8, 2013

Stayed couple of nights while holidaying in Goa. Perfectly located, walking distance from Baga Beach. Buffets are standard with a mixture of Western and Indian.

Rooms were ok, but could do with a make-over.

Staff very friendly, helpful and courteous.

Room Tip: Get a room close to the pool
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  • Stayed December 2012, traveled with friends
    • Value
    • Location
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Helpful?
Thank AsiriHewa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis_DCosta, General Manager at Keys Ronil Resort, responded to this review, May 11, 2013
Dear Guest

Greetings from Keys Resort Ronil

Thank you for your feedback on your recent stay at our resort and we are happy to note that your stay was comfortable.

I have noted your feedback on the rooms and would like to inform you that we have undertaken the refurbishment of rooms in a phased manner.

We thank you for your patronage and look forward to having you back with us on your next holiday in goa.

Regards

Dennis D'Costa
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston-upon-Hull, United Kingdom
Level 6 Contributor
400 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
Reviewed May 5, 2013

Stayed at this hotel on a Thomson package for three weeks November / December 2012 and enjoyed a very pleasant stay. The hotel is in a perfect location for Baga with Titos Lane virtually opposite which makes the beach a mere five minute walk.
It is on the main road and is extremely noisy/busy these days so we contacted the hotel prior to arriving requesting a rear block room and we were allocated a top floor room overlooking the rear pool which was ideal.
There were a number of long stay guests at the hotel who appeared to have a reservation of sunbeds arrangement with the pool boys but we tended to use the beach every other day and generally managed to get a sunbed at the hotel when we wanted (By getting up early and reserving unfortunately).
Breakfast buffet was good for India and a bonus was the allocation of vouchers which enabled an evening meal at the hotel every other night which again was ideal because it meant you could still sample all the restaurants.
The evening meals were also good and always accompanied by live music and in a nice setting around the front pool.
No complaints at all really, nice hotel providing you have your 'India' head on and right in the middle of the action for Baga.

Room Tip: V Block top floor or J block both are at rear of hotel and escape the constant noise of the main roa...
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  • Stayed November 2012, traveled as a couple
    • Value
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Helpful?
Thank dyble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis_DCosta, General Manager at Keys Ronil Resort, responded to this review, May 7, 2013
Dear Guest

Thank you for sharing your feedback on your stay with us.

We are indeed happy to note that your stay was comfortable and that you request for a room at the rear part of the resort was taken care of. We at the resort endeavor to provide our guests with a room of their choice.

thank you for appreciating the food, the setting the music and the dinners at the resort.

We do have a limited number of sun beds and we are looking at enhancing the numbers this season.

thank you once again and we look forward to having you back at our resort on your next holiday to Goa.

Regards

Dennis D'Costa
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune
Level 4 Contributor
32 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed May 2, 2013

Crowded Baga side of Goa isn't really my idea of a Beach Holiday. But for those who prefer a 'Baga Experience' of Goa, this resort is just perfect. We decided on this property after having a delightful stay in their Mahabaleshwar Resort. Keys Resort- Ronil seemed like one of their recent acquisitions for the rooms lacked the standard Keys quality. Rooms are basic but the sizes of rooms vary greatly from wing to wing. Standard Rooms in the new wing at the back of the resort are much bigger as compared to the old wing. Rooms desperately need refurbishing. The resort has an excellent location. It is in walking distance from some of the lounges like Tito's and all the other famous ones in the vicinity. Service at the hotel is courteous and staff is helpful. We had only breakfast in the hotel for you are spoilt with choices for restaurants when you in Baga. Breakfast spread was excellent at the restaurant. Tasty and fresh food, we couldn't have asked for more really. It was a delightful stay at the Keys minus the crowd and traffic just outside the hotel. One can't complain really, coz. its the Baga way of holidaying, like it or not.

  • Stayed April 2013, traveled with family
    • Value
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Helpful?
3 Thank AnupamaKoturKaddi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis_DCosta, General Manager at Keys Ronil Resort, responded to this review, May 5, 2013
Dear Ms. Anupama

Greetings from Keys Resort Ronil.

Thank you for sharing your feedback on your recent stay with us.

We are glad that your stay was comfortable. Thank you for your appreciation of our buffet spread at breakfast and the service provided by our team members. I would also like to take this opportunity to inform you that we serve the best authentic goan food in Baga.

Yes, as very rightly pointed out by you, Ronil is one of newest properties that we are managing. We have started refurbishing our rooms and will also be upgrading our restaurant and lobby during the next six months.

As very rightly pointed out by you, the resorts location is indeed its USP... Right where the buzz is...

We thank you for your patronage and look forward to having you back at our resort on your next holiday in Goa.

Regards


Dennis D'Costa
General Manager
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Pune, India
1 review
Reviewed April 27, 2013

We had booked 3 rooms at this hotes for our summer vacation in Goa. We only got the standard rooms as the other rooms were booked. The standard rooms are small and the decor is old, the room size is Ok for a couple, but if you are travelling with kids go for the bigger rooms.

The staff was really excellent and service was prompt, the breakfast was good, you get a fair amount of choice. We did not really eat many meals here are many good restaurant around. The hotel has 2 pools and we really enjoyed the pools, they are well maintained.

I would have liked if they had a vallet parking as checking in took us one hour as there was no space for parking and someone had blocked the entrance and the staff did not have keys of that car.

Other than that the hotel is really good I would go there again.

Room Tip: Higher floors facing the pool.
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank vickd31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis_DCosta, General Manager at Keys Ronil Resort, responded to this review, April 28, 2013
Dear Guest

Thank you for sharing your feedback on your recent stay with us.

It was a pleasure having your family and you at our resort.

We are happy to note that your stay was comfortable. Thank you for appreciating our associates, the buffet breakfast spread, the location and our pools.

I have noted your feedback on the rooms and would like to inform you that we shall be undertaking soft refurbishments in the room during the coming months. With regards to parking, as you would appreciate we have limited space at the resort and availability is based on first come first basis.

I am happy to note that you will return to our resort on your next holiday to Goa and we look forward to having you back with us.

Regards


Dennis D'Costa
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chessington
Level 4 Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed April 27, 2013

Just returned from 2 weeks at the Ronil Beach resort in Baga. Due to the flight times from the UK we arrived at the hotel before check in time so not all the rooms were ready. We were given a temporary room at the front of the hotel which was really noisy due to the traffic outside (nothing to do with the hotel but all the roads in India are remarkably loud due to every driver constantly using their horn!) we spent a couple of hours around the pool and then we were shown a selection of available rooms to choose which one we wanted. The rooms were large and air conned, with the beds & towels changed every day.
The bar staff, waiters, chefs, housekeepers, gardeners, management were all so helpful, cheerful & friendly, nothing was too much trouble. We found the hotel, rooms and gardens to be clean and tidy. The chefs were amazing, we ate in the hotel a few times over the 2 weeks and never had a bad meal. Breakfast was always varied and if you don't want to eat Indian for breakfast then try the made to order eggs: however you want them, you can have them.

  • Stayed April 2013, traveled as a couple
    • Value
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Helpful?
1 Thank donna290868
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis_DCosta, General Manager at Keys Ronil Resort, responded to this review, April 29, 2013
Dear Ms. Donna

Thank you for sharing your feedback on your recent stay at our resort.

We are indeed happy to note that your stay was "Near Perfection".... Thank you for your positive feedback on the hotel, the room, the food and all the associates of the resort. It sure is motivating and helps us in continuing to works towards ensuring all our guests have a wonderful stay at our resort.

The team and I look forward to having you back at our resort the next time you plan to visit Goa.

Best wishes

Dennis D'Costa
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 19, 2013

This hotel covers a fairly large area with many different guest buildings, many of them having 8 rooms per building. The hotel looks great to look at from the outside however the hotel management have not been so quick to keep the rooms fresh on the inside.
Both my room and my friends room had minor mould growing on one of the inside walls and around the bathroom basin - it's dead easy to sort out so there should be no excuse. The shower head was encrusted with greenish limescale - again no excuse for not sorting this out. The bed was comfortable and the old style TV worked well. The hotel do not provide shower gel, only a bar of soap. The A/C unit worked well.
There is one main swimming pool and a smaller irregular shaped pool which is too small to swim in. The main pool you could not swim length wise as it varied from 2 feet to 7 feet in depth. There was plenty of space around the pool to relax and sunbath.
The initial hotel check-in was disappointing as it looked as though I was not their check-in list, it was a good job I kept all my printed paperwork with me to prove the reservation was made. The check-out was simple and straightforward.
About 60% of hotel guests were British couples in their 50's and 60's. This was great as there were very few 'untrained' British children running amok.
The location of the hotel is on the main road. - be careful not to get a room too near the road as it can be very noisy, otherwise most other rooms suffer little noise.
The breakfast food is as expected - the usual mix of cereals, fruit, baked beans, potato wedges, sausages and a range of local Indian cuisine.
You can walk to the Baga beach in about 5 minutes. Be careful as top part of the beach is full of rubbish, glass, rusty bottle tops, plastic etc. I did cut my toe badly so please wear sandals. The beach at the waterline is much better to walk on.
Tito's night bar is 5 min from the hotel. Expect to pay a massive 1,500 rupees entrance for men even on a Monday night. Women get in free.
There is a taxi stop right outside the hotel - as soon as you step out the hotel you will definitely hear taxi drivers asking to take you somewhere.
The price of a taxi to/from the airport is 1,000 rupees.

Room Tip: Get a room away from the main road.
See more room tips
  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rhys D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis_DCosta, General Manager at Keys Ronil Resort, responded to this review, April 21, 2013
Dear Guest

Thank you for taking the time out to give us your feedback of your stay at our resort.

We are happy to note that you like the location and the appearance of the resort, the breakfast and the check out process.

I have noted your feedback on check in, and the condition of the bathrooms. My sincere apologies for this. Let me assure you that I shall have the same looked into.

With regards to your feedback on the swimming pool, We are the only resort in Baga to have 2 Swimming pools and the smaller pool is quite popular for those who want the peace and quiet. the pool depth here is varied due to us having smaller children and hence this pool is at a gradient from 3ft to 7 feet. The larger pool is large and one can easily do laps in this pool.

Room preferences I am sure you will agree are a matter of personal choice. What is good for one need not be good for the other... We endeavor to provide rooms of choice to our guests subject to availability.

We value your feedback and patronage and look forward to seeing you back at our resort on your next holiday in Goa.

Regards


Dennis D'Costa
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Keys Ronil Resort

Property: Keys Ronil Resort
Address: | Calangute, Bardez, Baga 403516, India (Formerly Ronil Beach Resort)
Location: India > Goa > North Goa District > Baga
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Baga
#6 Romantic Hotel in Baga
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Keys Ronil Resort 3.5*
Number of rooms: 125
Official Description (provided by the hotel):
Keys Ronil Resort, is a 3 star resort in Goa situated in Baga, a popular tourist beach. The 125 rooms are equipped to meet the requirements of both business and leisure travelers. The scrumptious multi-cuisine experience, picturesque views of the front and rear swimming pools, in-room facilities and conveniences and the 24-hour room service indulgence revitalizes you to experience the beauty and freedom of Goa. Goa has something to offer each and every traveler. Savor the warmth of the sun, sand and sea as well as of the locals. Discover the tangy spirit of traditional Goan cuisine and other free flowing spirits. Immerse yourself in long and reviving walks in its uncharted interiors, or relive the Portuguese era in awe with its regal churches and temples. ... more   less 
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Also Known As:
Ronil Beach Hotel Baga
Ronil Beach Resort Goa
Ronil Beach Resort Baga
Ronil Beach Hotel Goa
Ronil Beach Resort Calangute
Keys Ronil Resort Goa/Baga

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