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“Amazing location but a little expensive!!”
4 of 5 bubbles Review of Keys Ronil Resort

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Keys Ronil Resort
Ranked #4 of 25 Hotels in Baga
Bengaluru, India
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Amazing location but a little expensive!!”
Reviewed April 9, 2013

I loved the place. The room was nice and spacious. Staff was courteous but indifferent as well at times.The most amazing thing about the hotel was its location. Just 5 mins away from the Titos and the Baga beach. You can find your solace in the room but as soon as your step outside the hotel you are amid the most happening location in Goa.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Abhit007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis_DCosta, General Manager at Keys Ronil Resort, responded to this review, April 16, 2013
Dear Mr. Abhi

Greetings from Keys resort Ronil.

Thank you for taking the time out to give us your feedback on your recent stay with us at our Resort.

We are glad that you enjoyed your stay, the facilities at the resort and the location.

I have noted your feedback on the associates and let me assure you that I will look into the same.

We value your feedback and thank you for your patronage. We look forward to having you back on your next visit to Goa.

Regards


Dennis D'Costa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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947 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (346)
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English first
Tamworth, United Kingdom
Level Contributor
89 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed April 8, 2013 via mobile

We arrived at this hotel after a hellish three hour queue in the airport and then an hour or so on the coach to find our room was not ready. After about 90 minutes of sitting about we eventually went to the room in v block and it was awful. Literally a bed with a wet room, it smelt of urine and was very damp. Also it was right next to some sort of boiler house or something that was so noisy that even without sleep for 24 hours I could not nod off.

We complained to the rep who told us that they would move us to another room but it was in the same block, I then complained and explained I wanted a different block and we were moved to G block which was when the holiday started to improve. This room was so much better, cleaner, without damp and had a proper bathroom.

The hotel is ideally positioned to explore Baga which is a thriving bustling resort with never a dull moment, if you want to go to a decent beach for some peace and relaxation then get a taxi outside the hotel (Fernando is the best taxi driver ever!) and go to Ashwem beach (Cool Place shack is definitely the best of the shacks).

The hotel food was vey good and Pascal was the best waiter we had. Breakfast was okay but sometimes we struggled for seats at peak times.

The pool scene was none existent, only a few loungers and all with towels on very early, but then why would you want to sit around a pool with no music and no life when there is so much more to do outside the hotel. It reminded me of an OAP home at times so not very good for young travellers.

Would I go back - no but the airport nightmare put us off and I would spend more money and stay in a more modern hotel with more life.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JKN101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis_DCosta, General Manager at Keys Ronil Resort, responded to this review, April 12, 2013
Dear Guest

At the outset Thank you for sharing your feedback with the Trip advisor community.

My sincere apologies for the initial room alloted to you. I am glad that you were comfortable in the alternate room offered by our team.

Thank you for appreciating the food, the location and Pascal our team member.

There are many of our guests who enjoy relaxing by the pool and I am sure you would agree it is once personal preference. There are many of our young guests also who want the calm rather than the hustle and bustle which you prefer.

We thank you for your feedback and suggestions and value the same as it is only through feedback like yours that we can continually improve.

Regards

Dennis D'Costa

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, United Kingdom
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed April 8, 2013

We stayed at the Keys Ronil resort For three day in Jan 2013. We'd stayed there several years ago before it was taken over by Keys. I'm very pleased to say that we enjoyed our stay there and it hasn't changed much at all, perhaps a little for the better.
They put in the block we'd asked for by e-mail and the room was nice and clean.
The staff, were very good and helpful, as they were on our previous visits. .
The food there is still very good with a breakfast included that has plenty of choice.
This hotel has always suited MY needs and I wouldn't hesitate to stay there again if I were in Baga.
BOB...

Room Tip: It's always worth e mailing the front of hotel manager if you have any special requests, high ro...
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bobthebus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis_DCosta, General Manager at Keys Ronil Resort, responded to this review, April 8, 2013
Dear Bob

Thank you for taking the time out to give us your valuable feedback on Trip Advisor.

We are indeed happy to note that your stay with us again was comfortable..

It is our endeavor to provide our guests the room of their choice and thank you for appreciating the same.

We are also happy to note that you enjoyed our buffet breakfast spread.

We look forward to having you both back on your next holiday at the Keys Resort Ronil.



Regards

Dennis D'Costa
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuwait City, Kuwait
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 7, 2013

Got an opportunity to stay only for two nights and will definetely visit the place again for a longer stay. Resort is well located, staff are very friendly. Food is excellent and much better than some of the restaurants available outside the resort and the beach shacks. Special thanks to Austin, Celina, Ludy for their help and assistance. Will definetely reccomend to all my friends to stay in this excellent resort.

Room Tip: B / C or D Block for the pool view.
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WilsonD275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis_DCosta, General Manager at Keys Ronil Resort, responded to this review, April 11, 2013
Dear Mr. Wilson

Greetings from all of us at the Keys Resort Ronil

Thank you for sharing your feedback with the Trip advisor community.

We are indeed glad that you enjoyed our hospitality and food and look forward to having you back at our resort.

Thank you for your kind words of appreciation for Austin, Celina and Ludovic which I have already shared with them.

We thank you for your patronage and appreciate that you will be recommending our resort to your friends.

Regards

Dennis D'Costa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dunstable, United Kingdom
Level Contributor
80 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed April 7, 2013 via mobile

Just returned from the Ronil and all I can say is Fantastic,and thank you to all the staff for making our first visit to Goa a memorable one.It certainly won't be our last(see you next year)
If you are reading this planning your first holiday to Goa,remember where you are going,it's India not Florida.Go with an open mind.It can be a bit of a culture shock!!!
We had 2 weeks there from March 23rd to April 7th and just wish we'd had more.The staff,from management to the chefs,housekeeping,waiters and pool attendants just couldn't do enough for us.
The Resort is perfectly situated in the ideal place to go wandering around the local shops,it's surrounded by too many amazing restaurants to name them all,and a mere 5 minute walk to the beach.
Our room,whilst being fairly basic was perfectly adequate,well what do need? It had a bed a tv a fridge and a bathroom with a shower.Air con was a mercy but if you don't like it,turn it off and use the ceiling fan instead.
The food was superb from a buffet style breakfast to a wide selection of lunches,and evening meals to suit all tastes.
I'm not going to go on and on needlessly about this and that,although I could!!! In my opinion,this is a Gem of a Resort,worth every penny and we'll be returning next year,but this time for 3 weeks because 2 weeks just wasn't enough.
A few tips:-Amazing restaurants are within a hop skip and a jump of the resort,to name but a few....
Jamies,Fire and Ice,Brittos,East meets West,Shining Star(Beach Shack) and a 200 rupee ride away in Calangute,Try the Buffalo burger at a new bistro called Tamarin,amazing!!!
I'll review these on the restaurant section.
If you want some clothes made seriously cheap,take your favourites,or pictures from your favourite book(Next) etc and get them tailor made in a couple of days either at The on site shop,or turn right out of the resort,walk about 100 yards and you'll find one there on the right.From suits to Leather jackets shirts the lot.I had 4 shirts made,£50.Would have been £120-£160 in England.
So anyway,I think you get the idea,Well worth the money and we're counting down the days until we return.
A big thanks to all the staff,to name but a few,Paskol Pinto,Shakar,Shown and Devendar the awesome waiters.....

Stayed March 2013, traveled as a couple
Helpful?
1 Thank NAS0121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis_DCosta, General Manager at Keys Ronil Resort, responded to this review, April 8, 2013
Dear Nick and Julie

Thank you for taking the time out to give us your valuable feedback on Trip Advisor.

We are indeed happy to note that your first visit to our resort was memorable. Thank you for your elaborate feedback and the positive comments on the resort, the food and the service at the resort.

I will definately share your comments with Paskol Pinto,Shekar,Shawn and Devendar. It is feedback like yours which continually motivates them to provide a delightful service to our guests.

We look forward to having you both back on your next holiday at the Keys Resort Ronil.


Regards

Dennis D'Costa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 7, 2013 via mobile

I stayed here for 2 weeks in December and loved Goa that much I went back for another 2 weeks in March. On both visits we we were not happy with the rooms at first and asked to move which was not a problem. This hotel has the best location in baga, across the road from titto's lane that leads down to the beach, lots of shops and restaurants all around within walking distance.The staff were all lovely and helpful throughout our stay, especially out waiter shakier. It was also my birthday while on holiday and was delighted when the staff made me a birthday cake. Honestly can't fault this hotel at all, excellent both times and we are already planning a visit to Goa for next year.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank megray86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis_DCosta, General Manager at Keys Ronil Resort, responded to this review, April 8, 2013
Dear Guest

Thank you for taking the time out to share your feedback on Tripadvisor.

We are indeed happy that your stay with us on both occassions were excellent. I am happy to note that your requests were handled promptly by our team at the resort.

At the resort it is our endeavor to ensure all our guests go back with fond memories of their stay and recommend us to their friends.

We look forward to having you back again later this year or next year.

Regards

Dennis D'Costa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yorkshire
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed April 7, 2013

Just got back from an amazing holiday in Goa staying at the Ronil Beach Resort. The hotel is on the main Baga road which makes it a great location with easy access to the beach via CSM road or Tito's Lane. The road outside the hotel is really busy (we were there during Easter) but the room we had was well away from the traffic noise. The rooms are perfectly adequate and cleaned immaculately everyday. The gardens are really lovely and colourful. The staff are fantastic - so friendly and helpful - nothing is too much trouble. We were on a bed and breakfast basis and didn't receive the usual dinner vouchers due to booking through Cosmos (never again - but that's another story). The breakfasts were lovely with chef on hand to cook whatever kind of eggs you liked - scrambled etc plus there was typical Indian food on offer too which was really tasty. There is entertainment at night, but so many other things to do that we really didn't stay around the hotel that much although the one meal we did have in the evening at the hotel was delicious. I must say that all the restaurants and beach shacks we went to served amazing food.
There are big changes coming as the hotel is being renovated at the end of the season - so it can only get better. Just hope I can afford to go again in the near future.
For anyone reading this there were a few things that worried me before I went on this holiday and I found it hard to get answers anywhere so just incase anyone else is wondering...
1. There is loads of shade on the beach and if you travel in March apparently there is usually a fabulous breeze coming in from the sea - bliss!
2. You can change travellers cheques - at the hotel and also at exchange shops - we used the one at the bottom of CSM lane.
3. There are toilets at the beach shacks and they are not holes in the ground - the ones we used were clean and perfectly useable.
4. You do need to take lots of money as the shopping is just wow.
These restaurants are just amazing...
1. Fire and Ice - CSM road - really reasonable prices and apparently the steak is fabulous (not a steak lover so can't confirm that but the meals we had were lush.)
2. East Meets West - Baga - so pretty with thousands of fairy lights and good food too.
3. O Pescador - Baga - another pretty restaurant with star lanterns and great food too.
4. Sea Shells - Candolim - fabulous
5. Sumi's Kitchen - great food - chef used to be at After 7 (8) - more European choices
6. A Reverie - Calangute - twice as expensive as the others, but wow very special.
I think I've missed some out here, but all the food was just so good everywhere we went and so reasonably priced too.

Room Tip: We were told V block was good but it was being closed for renovation. We were in C which was fine f...
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bahia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis_DCosta, General Manager at Keys Ronil Resort, responded to this review, April 7, 2013
Dear Guest

Thank you for taking the time out to share your feedback with the tripadvisor community.

We are indeed happy to note that you enjoyed your stay with us. Thank you for the positive comments shared on the food, the gardens, the rooms and our associates.

As rightly pointed out by you we shall be upgrading the property in certain areas, like the restaurant, lobby and certain changes in the rooms.

We do hope you will return to stay with us again on your next visit to Goa.


Regards

Dennis D'Costa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Keys Ronil Resort

Property: Keys Ronil Resort
Address: | Calangute, Bardez, Baga 403516, India (Formerly Ronil Beach Resort)
Location: India > Goa > Baga
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Baga
#6 Romantic Hotel in Baga
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Keys Ronil Resort 3.5*
Number of rooms: 125
Official Description (provided by the hotel):
Keys Ronil Resort, is a 3 star resort in Goa situated in Baga, a popular tourist beach. The 125 rooms are equipped to meet the requirements of both business and leisure travelers. The scrumptious multi-cuisine experience, picturesque views of the front and rear swimming pools, in-room facilities and conveniences and the 24-hour room service indulgence revitalizes you to experience the beauty and freedom of Goa. Goa has something to offer each and every traveler. Savor the warmth of the sun, sand and sea as well as of the locals. Discover the tangy spirit of traditional Goan cuisine and other free flowing spirits. Immerse yourself in long and reviving walks in its uncharted interiors, or relive the Portuguese era in awe with its regal churches and temples. ... more   less 
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Also Known As:
Ronil Beach Hotel Baga
Ronil Beach Resort Goa
Ronil Beach Resort Calangute
Ronil Beach Hotel Goa
Ronil Beach Resort Baga
Keys Ronil Resort Goa/Baga

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