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“Great holiday”
Review of Keys Ronil Resort

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Keys Ronil Resort
Ranked #4 of 24 Hotels in Baga
Yorkshire
Level 4 Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Great holiday”
Reviewed April 7, 2013

Just got back from an amazing holiday in Goa staying at the Ronil Beach Resort. The hotel is on the main Baga road which makes it a great location with easy access to the beach via CSM road or Tito's Lane. The road outside the hotel is really busy (we were there during Easter) but the room we had was well away from the traffic noise. The rooms are perfectly adequate and cleaned immaculately everyday. The gardens are really lovely and colourful. The staff are fantastic - so friendly and helpful - nothing is too much trouble. We were on a bed and breakfast basis and didn't receive the usual dinner vouchers due to booking through Cosmos (never again - but that's another story). The breakfasts were lovely with chef on hand to cook whatever kind of eggs you liked - scrambled etc plus there was typical Indian food on offer too which was really tasty. There is entertainment at night, but so many other things to do that we really didn't stay around the hotel that much although the one meal we did have in the evening at the hotel was delicious. I must say that all the restaurants and beach shacks we went to served amazing food.
There are big changes coming as the hotel is being renovated at the end of the season - so it can only get better. Just hope I can afford to go again in the near future.
For anyone reading this there were a few things that worried me before I went on this holiday and I found it hard to get answers anywhere so just incase anyone else is wondering...
1. There is loads of shade on the beach and if you travel in March apparently there is usually a fabulous breeze coming in from the sea - bliss!
2. You can change travellers cheques - at the hotel and also at exchange shops - we used the one at the bottom of CSM lane.
3. There are toilets at the beach shacks and they are not holes in the ground - the ones we used were clean and perfectly useable.
4. You do need to take lots of money as the shopping is just wow.
These restaurants are just amazing...
1. Fire and Ice - CSM road - really reasonable prices and apparently the steak is fabulous (not a steak lover so can't confirm that but the meals we had were lush.)
2. East Meets West - Baga - so pretty with thousands of fairy lights and good food too.
3. O Pescador - Baga - another pretty restaurant with star lanterns and great food too.
4. Sea Shells - Candolim - fabulous
5. Sumi's Kitchen - great food - chef used to be at After 7 (8) - more European choices
6. A Reverie - Calangute - twice as expensive as the others, but wow very special.
I think I've missed some out here, but all the food was just so good everywhere we went and so reasonably priced too.

Room Tip: We were told V block was good but it was being closed for renovation. We were in C which was fine f...
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bahia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis_DCosta, General Manager at Keys Ronil Resort, responded to this review, April 7, 2013
Dear Guest

Thank you for taking the time out to share your feedback with the tripadvisor community.

We are indeed happy to note that you enjoyed your stay with us. Thank you for the positive comments shared on the food, the gardens, the rooms and our associates.

As rightly pointed out by you we shall be upgrading the property in certain areas, like the restaurant, lobby and certain changes in the rooms.

We do hope you will return to stay with us again on your next visit to Goa.


Regards

Dennis D'Costa
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
New Delhi, India
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed March 30, 2013

We stayed there for 4 nights 5 days. Every thing in Ronil was as per our expectations, except for the bathrooms. Check in was smooth..... They have 2 pools....enough to accommodate 100% occupancy. Location of the hotel is the best in North Goa......right on the most happening place in Goa i.e., Tittos lane. walking distance from baga beach, 10 min walk from the only casino in the vicinity, 15 min walk from britto's, Food was excellent although the breakfast spread was not enough. They can improve on this. Room Service was quick. Staff were efficient. Best place to be in and around Baga or in north Goa. Yes will certainly be back again.

Room Tip: We had opted for V block room and we got the same. I would recommend the same.
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vinodjoshi2108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis_DCosta, General Manager at Keys Ronil Resort, responded to this review, March 31, 2013
Dear Mr. Joshi

Thank you for taking the time out to give us your valuable feedback on your recent stay wiith us.

We are indeed happy to note that you had a pleasant stay with us. As very rightly pointed out by you the resort is very centrally located.

Thank you for your words of appreciation of the hotel, the food and the room service team.

I am happy to note that you will be coming back again on your next visit to Goa.

Regards

Dennis D'Costa
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, England, United Kingdom
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 29, 2013 via mobile

Just returned from goa after a two week stay, on arrival to the ronil we were swiftly checked in and shown our room we - well my other half wanted a pool view so we requested to change and as soon as a room was available we were changed with no fuss with assistance with our luggage rooms were standard but fine for what we needed it for, after all we would only be using it for a short period of the day, the main pool was large enough for a large group of people to use at the same time and there's a smaller quieter pool around the other side of the restaurant both pools could do with a filter system to help clean the water a bit better - but both pools were fine to use. Food in the hotel was great none of our party had "Delhi belly" while we were staying we ate alot in the hotel for breakfast, snacks and evening meals on arrival we were presented with 6 meal vouchers which was a lovely surprise, my favioute evening meal was barbecue steak it was sooo yummy I asked for it over and over again which they did even though it was only a chef special on a Sunday. All the staff were fabulous devidis a waiter was sooo great he was always smiling and having a joke with us all the time nothing was ever to much for him all staff were great always willing to help. Key resorts are/have taken over ronil and are due to be renovating so I'm excited to see the changes they will be making but I really really hope they keep the same staff because they are the people you see on a daily basis and are the ones that overall make your holiday, they also need to get some more sun beds because other guests were claiming ownership of them( guests were normally the ones who came for long periods of time) we had to get up at 4am to put towels on one day to be certain we got 2 sun beds lol, during the renovations I hope they upgrade the mattresses as they are a bit hard and it did cause an issue with sleeping but once you get use to it they were ok, they had a few cats on site which we were told it was a neighbours cats but one in particular a mum had her baby and they'd stroll around together they don't bother you but it's lovely to watch her teaching get young new tricks, the loation of ronil was great taxis just outaide but always agree a price before you get it tony and Len were good drivers to use, 24/7 shop opposite the hotel good for when the bar shuts and 2 mins away was titos lane which leads to the beach and also had lots of shops down there I could go on forever about how good the loaction and the ronil was but overall we had a fantastic holiday and we will be returning we'd like to find out for defiant what changes will be happening at the ronil- regarding staff and the hotel itself and also when it will be fully completed so we can plan our return! Well done everyone at the ronil we luv you! :D

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis_DCosta, General Manager at Keys Ronil Resort, responded to this review, March 31, 2013
Dear Guest

Thank you for taking the time out to give your feedback on your recent stay with us.

We are indeed happy to note that you had a excellent stay. We at the resort endeavor to ensure all our guests have a wonderful experience during your stay with us.

Thank you for appreciating the service of our team members and Devidas in particular.

I am glad you enjoyed the food and the choice available at the resort. As correctly mentioned by you we shall be upgrading the resort and shall look into the points addressed by you.

We look forward to seeing you again next year at our resort.

Regards


Dennis D'Costa
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 27, 2013

just return from ronil beach resort hotel was very nice second time here hotel was kept very clean ,breakfast was nice with a lots of choice of food we had room v 35 and our friends were v36 at the back of the hotel and thought it will be quiet how wrong we were below was the hotels generator as we had power cuts every night this cut in to keep the power on made us jump at 2 in the morning so lack of sleep, was told this happen a lot .there is plenty of places to eat fire/and ice .laze days cafe plus the titos bar at the bottom of lane was a good place for drinks treble measure for single price BAD the beach was filthy dogs mess/broken bottles every were no one to clean up was there for days the shack shining star was great for food and service we found out that the indian government was talking of increasing the visa to 200 pounds each SO CHECK BEFORE BOOKING YOU HOLIDAY when coming home the rep did say they are looking at charging 40 pounds at the airport if you were going for 1/4 weeks but when this happens is any bodies guess overall a nice place to visit they are doing a lot of work in the hotel doing it up all over plus the road is being widen at lot for cheapness u cant beat it you can live on 200 a week a pint of kingfisher for 1.20 not as strong as ours unless you go for the strong one 2.0 pounds but you only need 2 to get merry

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ronald w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis_DCosta, General Manager at Keys Ronil Resort, responded to this review, March 31, 2013
Dear Guest

Thank you for taking the time out to give us your feedback on your recent stay with us.

We are happy to note that you enjoyed your stay on your second visit and appreciate the cleanliness and choice of food and the breakfast.

I have noted your feedback on the noise and shall look into the same.

We do hope the increased visa prices do not deter you from returning to Ronil and Goa next year.


Regards


Dennis D'Costa
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Coast Australia
Level 6 Contributor
112 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed March 24, 2013

Spent a few days at the Ronil Resort.
Great Position in Baga with almost every thing within walking distance.
Many Restaurant's around locally to choose from.
Short walk to the Beach via Tito's Lane.
Rooms average, but very clean, made up daily with fresh sheets and towels etc.
Two swimming pools that were well maintained.
Breakfast was great with a great choice, found dinner a bit expensive however we did have entertainment thrown in great music.
No problems with security, my laptop was out on the desk most of our stay and nothing was ever a miss.
I believe that the Ronil should provide Full in room Tea and Coffee making facilities, and with Wi-Fi availability to all rooms even if it is chargeable for this service.
Presently it is available at a small affordable charge in the lounge/reception area, but not in our G - Block.
Similar hotels in that price bracket do provide theses facilities for their guests.
Overall we enjoyed our stay and will certainly be back next year.
Friendly staff and Great Service.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tony1306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis_DCosta, General Manager at Keys Ronil Resort, responded to this review, March 25, 2013
Dear Guest

Thank you for your feedback on your recent stay at our resort.

We are indeed happy to note that you enjoyed the hospitality at our resort including the facilities, service and food.

the prices of food in our hotel have been perceived to be high when compared to outside restaurants because we include taxes in our printed prices. Local restaurants make manual bills and avoid payment of taxes in most cases.

We would like to inform you that by September we shall be having Tea coffee makers in all our rooms and also that we have increased our Wifi availability to our pool side, restaurant and pool facing rooms.

We look forward to having you back at our resort and thank you once again for your feedback.

Regards

Dennis D'Costa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 4 Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed March 15, 2013

Very conveniently located !!! If you are in Baga then this is a good place to stay.It is very close to the beach, shopping area, and the nightclubs. There are two swimming pools. The rooms are basic but comfortable. The breakfast spread is good and will apeal to everyone. The tariff is a tad bit expensive, but then considering the location its OK !!!

Room Tip: Opt for the swimming facing rooms.
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  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vijubalan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis_DCosta, General Manager at Keys Ronil Resort, responded to this review, March 15, 2013
Dear Mr. Balan

Thank you for taking the time out to give us your feedback on Trip Advisor

We are glad to note that you had a pleasant stay and enjoyed the resorts lovely location and food.

The resort is indeed very centrally located to the popular tourist spots and hence a popular choice for many a guest like you.

We thank you for your patronage and look forward to having you back with us.

Best wishes


Dennis D'Costa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Yorkshire
Level 6 Contributor
134 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed March 15, 2013

We had 5 weeks at the Ronil in January and February and had another great holiday. We have been coming to this hotel for the past 16 years and now it is under new management I do feel it has been refreshed. The hotel must have considerable attractions as there is a hard core of regular guests some of whom have been customers for longer than us.
Apart from one or two minor issues the food in general was very good and in fact in my opinion was better than last year. Ganesh, the tandoor chef, was excellent with the quality of the food he produces. The kitchen chefs consistantly produce excellent local indian dishes. However I did find that some of the continental dishes were pretty ordinary.
Having been to the hotel so many times I know most of the staff by name. There are too many for me to single out individuals but from Pradeep (the head captain in the restaurant) to all the waiters, reception staff and housekeeping staff, they are all excellent and could not do enough for us. The service we received was second to none. For me it is the staff who make this hotel.
I do appreciate that the fabric of the hotel has become tired and does require some work on it. I found the new Manager Dennis DeCosta very approachable, well informed and gave the impression he is willing to listen and take in the views of guests. However with the Hotel due to undergo renovation and refurbishment in April I do hope that Mr De Costa and, probably more importantly, his seniors do bear in mind the many views that I know have been expressed to him both personally and on this web site. I do appreciate it must be a fine balance bringing in the new whilst retaining all that is good of the old. I only hope they get it right.
However, all that is for the future. As for this year, all was good again.

Room Tip: Rooms on the front are noisey
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JBfromNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis_DCosta, General Manager at Keys Ronil Resort, responded to this review, March 15, 2013
Dear Guests

Thank you for taking the time out to give us your elaborate feed back on your recent stay with us.

We at the resort thank the both of you for your continued patronage every year and look forward to meeting you again next year.

It was a pleasure meeting you both during your stay at Ronil.

Thank you for complementing all the associates especially Ganesh and Pradeep. The associates truly are the cornerstone of this lovely resort.

We do hope you will like the changes on your next visit and look forward to seeing you both again.

Best wishes


Dennis D'Costa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Keys Ronil Resort

Property: Keys Ronil Resort
Address: | Calangute, Bardez, Baga 403516, India (Formerly Ronil Beach Resort)
Location: India > Goa > North Goa District > Baga
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Baga
#6 Romantic Hotel in Baga
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Keys Ronil Resort 3.5*
Number of rooms: 125
Official Description (provided by the hotel):
Keys Ronil Resort, is a 3 star resort in Goa situated in Baga, a popular tourist beach. The 125 rooms are equipped to meet the requirements of both business and leisure travelers. The scrumptious multi-cuisine experience, picturesque views of the front and rear swimming pools, in-room facilities and conveniences and the 24-hour room service indulgence revitalizes you to experience the beauty and freedom of Goa. Goa has something to offer each and every traveler. Savor the warmth of the sun, sand and sea as well as of the locals. Discover the tangy spirit of traditional Goan cuisine and other free flowing spirits. Immerse yourself in long and reviving walks in its uncharted interiors, or relive the Portuguese era in awe with its regal churches and temples. ... more   less 
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Also Known As:
Ronil Beach Hotel Baga
Ronil Beach Resort Goa
Ronil Beach Resort Baga
Ronil Beach Hotel Goa
Ronil Beach Resort Calangute
Keys Ronil Resort Goa/Baga

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