Period of Stay: 13th Feb 2014 to 16th Feb 2014.
I stayed in the Deluxe Room at Nazri Resort, Baga for 3 nights.
The experience was horrible.
The AC in the room was not working from the 1st day. It worked for 15-20 mins and then shut down completely.
I reported the problem immediately and requested a room change. But the maintenance team reported that the AC was working fine and reception rejected my request.
Late night after I returned to the resort, the AC worked for 15-20 mins, but then stopped again. I spent the whole night sweating.
Next day morning on the 14th Feb, I again complained to the maintenance team, they came and replaced few parts after which the AC worked for till the evening of 15th Feb morning. I wasted 1hour in the morning waiting for the AC to be repaired.I still don’t know, why the parts were not replaced on the first day itself. Also, the AC took 10-15 mins start every time you switched it on.
But the story doesn’t end here, on night of 15th Feb the AC again stopped working, and I had to spend the entire night without the AC.
On a close look I found that the maintenance of the AC was horrible. Full of dust and spider webs (some pics attached).
The room was full of ants and mosquitos. Even if you leave some water in the glass, it would have a few ants in it after an hour.
On my check-out, I put the complaint to the reception and requested partial-refund of the amount (at least the difference of charges between an AC and non-AC room.), but they were more helpless and just gave me a feedback sheet.
I feel this resort is only bothered about the foreign visitors and least interested to serve Indian guests.
PS:- 14 Feb 2014 was my first wedding anniversary, and thanks to NAZRI resort for spoiling it completely
- Official Description (provided by the hotel):
- Flanked by the Arabian Sea on one side, Nazri Resort offers 4 star facility spreading over 2 acres of lush greenery, right from the white expanse of Baga Beach.The Resort has 110 luxurious rooms. Deluxe rooms have bath tubs. There`s AC Coffee Shop attached to the lobby - C Lounge, Multi Cuisine AC Restaurant with extended service by the pool side. The large swimming pool facing the green fields and the salt water lakes with variety of species of migrating birds is an eye catching sight. ... more less
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- Also Known As:
- Nazri Hotel Baga
- Nazri Resort Hotel Goa/Baga