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7 - 12 of 232 reviews
Reviewed 2 weeks ago

We’ve just returned from the Reef and Beach resort which should of been for a 14 night stay. We decided to upgrade to an ocean view bungalow at a great cost to ourselves.
We arrived to find many faults with our bungalow ie broken toilet seat, broken TV, noisy air conditioner, no drinking water or tea and coffee making facilities etc but most faults were remedied at this time by hotel staff.
During our third nights stay our air conditioning blew up and leaked a large amount of water wetting our clothing, shoes ,wardrobe ,and bed, the shower also leaked as the hose split flooding the bathroom.
We went to speak to reception to find the Manager Silvana was unable to find us another room as the hotel was full .Housekeeping mopped up and moved our bed to the middle of the room as there was water running down the wall with electric sockets below, we had no choice but to sleep there.The next day we were relocated up North to the Zanzibar bay hotel.This hotel has a massive construction site ongoing this construction site was directly behind our room and the noise continued very late into the night, and was unbearable.
After two very noisy day and nights we insisted we returned to Reef and Beach for the holiday we had paid for.
We were welcomed back and upgraded to The Villa for the remainder of our stay.
We feel 5 precious nights of our holiday were wasted due to our oceanfront bungalow being unfit for habitation.
The staff make this hotel special , a very big thank you to you all !!!

Date of stay: September 2019
Thank RonandMo61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Hotel and staff are fantastic I would say much better than the 3star rating
Food wasn't always to our taste but we always managed to eat (fussy eaters) the views from the pool area looking onto the Indian Ocean is just paradise!!!!!!!!

Room tip: Rooms are great
Date of stay: September 2019
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank keileybatler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Super friendly staff made this an experience we will never forget. The rooms were clean and well maintained. The food was excellent and entertainment enjoyable, especially relaxing at the jetty bar.
See you soon again. The Richters from South Africa

Date of stay: March 2019
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank johanr252
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Enjoying our 3 days stay at reef and beach resort. The staff were excellent! The hospitality was great. As we was very Last ones to book but we got a fantastic deal and we went all inclusive. I have nothing bad to say about the resort it made loads of memories for my family and my kids loved it.

Room tip: Lovely room, great ambiance.
Date of stay: August 2019
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank Escape737940
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

This was our 5th trip to Zanzibar at 5 different resorts( 3.5, 5, 3, 4 and 3 star) and the location, surroundings and staff at Reef&Beach were certainly the best of all 5 resorts.
All our expectations for a 3 star resort were all well exceeded.
Also initiatives on;

i) Village visits and upgrading of school
ii) Reduction of use of plastic bottles for water
iii) Trying to reduce washing beach towels and save water

are to be commended.

We will certainly be returning in the not too distant future!

Dennis and Alison Day, Johannesburg, RSA.

Room tip: New rooms beside new pool are spacious and quiet
Date of stay: September 2019
    • Value
    • Location
    • Service
1  Thank den24nis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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