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“Thank you Amora Hotel Richmond.”

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Amora Hotel Riverwalk Melbourne
Ranked #1 of 2 Hotels in Richmond
Certificate of Excellence
Melbourne, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Thank you Amora Hotel Richmond.”
Reviewed November 13, 2011

The staff were lovely, accommodating in every way.

My daughter had here wedding there on the weekend and was just perfect thanks to the Amora staff (all of them).
Food was yummy and prefectly cooked.

I would highly recommend this venue for a wedding and also accommodation was spotlessly clean and extremely comfortable. I want to do it all again :)

All the guests commented on the wonderful service. I cannot thank you enough for making my Daughter and her new husband's day/night a happy one.

  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barbara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tim_bilston, General Manager at Amora Hotel Riverwalk Melbourne, responded to this review, November 15, 2011
Thank you for your feedback Barbara.

I will ensure that it is passed on to the team here ar Amora Riverwalk.

We look forward to welcoming you back in the near future.

Regards


Tim Bilston
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,043 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (143)
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English first
Melbourne
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 18, 2011

You could be forgiven for thinking that the Amora is actually closed down. Both upon check in and check out the reception area is unmanned and no sign of anyone anywhere. After waiting a few minutes each time, someone eventually came to attend to us. Obviously not happy that we had "disturbed" them, they hurriedly completed the transaction with not so much as a "welcome" or "we hope you enjoyed your stay".
Aside from the atrocious customer service, the hotel is well located, clean and comfortable

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank bomberfan01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tim_bilston, General Manager at Amora Hotel Riverwalk Melbourne, responded to this review, September 19, 2011
Thank you for taking time to post a review. I will certailnly follow up your comments with my front office team.

I can assure you that this is not the level of service that our front office team aspire to. If you have time, please call me, as I would like to follow this up.

Again thank you for your review. We look forward to welcoming you back in the near future.

Regards

Tim Bilston
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 6, 2011

This hotel was Ok...But nothing special. Handy if you need to be in Richmond: this hotel will do just fine....Not much more to say...The grounds are nice & it's close to the Yarra River for a nice walk.

Stayed October 2010, traveled as a couple
Helpful?
Thank LittleAnnieM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tim_bilston, General Manager at Amora Hotel Riverwalk Melbourne, responded to this review, September 14, 2011
Thak you for taking the time to review out hotel.

We are pleased that you found your stay enjoyable. If you have any specific suggestions, please feel free to email me at tim_bilston@melbourne.amorahotels.com.au. We look forward to welcoming you back to Amora Hotel Riverwalk in the fuure.

Reagrds

Tim Bilston
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Level Contributor
47 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed August 31, 2011

This hotel is on the out skirts of the city. Very helpfull staff and clean. The tram stops out the front of the hotel a 10 minute ride to the city. The trams are easy to catch you dont need to hire a car in Melbourne. Would stay here again.

  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank bwisetraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
129 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed August 25, 2011

OK for a business stay or to attand a function in the city. About 3km East of the city center but an easy tram ride or inexpensive taxi ride. Clean and reasonably presented although perhaps 20 years old it is getting a bit dated and could use a facelift but not too bad yet.
Breakfast is OK but for some reason their coffee is unpleasant.
They have some very nice suites on the top floor.

Room Tip: Ask for a room on the North side (trams on the South side!)
See more room tips
  • Stayed November 2010, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank vicnzsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tim_bilston, General Manager at Amora Hotel Riverwalk Melbourne, responded to this review, August 28, 2011
Thank you for taking the time to review the Amora Hotel Riverwalk Melbourne. We take all feedback on board & this feedback assists us in improving our services. I am pleased that you enjoyed your stay.

We look forward to welcoming you back to the hotel in the future.

Yours Sincerely

Tim Bilston
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Coast Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 25, 2011

Had driven past this hotel many times and did not realise that it was there.
Booked last week on the web and stayed one night only after a meeting.
Check In fast, as was check out. Staff excellent.
Room rates fair and more than compete with CBD Hotels.
Great location a short tram ride (at the door) to Melbourne CBD and the MCG .
On site restaurant with good food and reasonable prices. Many cafes etc within short walking distance offering various dining experiences.
Room modern and spotless - as is the whole hotel.
Overall a great feeling in a relaxed atmosphere on the banks of the river.
Highly recommended - look forward to my next stay.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank BRROD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tim_bilston, General Manager at Amora Hotel Riverwalk Melbourne, responded to this review, August 28, 2011
We are pleased that you enjoyed your stay.

Thank you for thaking the time to rate our hotel.

We look forward to welcoming you back in the near future.

Regards

Tim Biston
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level Contributor
39 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed August 23, 2011

When I first rang enquiring about some packages I was directed by the person who answered the call to the hotel to go to their website or wotif to check the packages as they would be cheaper on there than booking direct, which put me off a little bit.

So I rang back and this time a Garry answered and he handled my enquiries and subsequent sunstantial booking very warmly and professionally, even being 'flexible' with some of the package inclusions. He was great.

Check in was warm and personable, with a good outline of the facilities and options available in the hotel.

The Riverview Spa Suite was great, the living room a little on the small side, but very comfortable and the huge bedroom with king size bed was magnificent. Although the sofa in the living room was tired and a little bit shabby. A few cosmetic touch ups are needed, but these are only minor. Housekeeping did an excellent job.

Room service breakfast was on time, every time and was fresh and enjoyable.

The staff were very very friendly and always attentive. The restaurant manager even made himself personally known to us.

The bar and restaurant were not over the top in pricing either, which was a pleasant surprise.

Overall, I would rate this a very very enjoyable, value for money stay. Well done to the staff there, well done.

Room Tip: Calll the hotel direct to discuss your requirementts
See more room tips
  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Douggy69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tim_bilston, General Manager at Amora Hotel Riverwalk Melbourne, responded to this review, August 25, 2011
Thank you for taking the time to write a review on the Amora Hotel Riverwalk Melbourne. We are glad that you enjoyed your stay.

Your feedback will be shared with the staff & managers.

We look forward to welcoming you back to the Amora Hotel Riverwalk in the near future.

Regards

Tim Bilston
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Amora Hotel Riverwalk Melbourne

Property: Amora Hotel Riverwalk Melbourne
Address: 649 Bridge Rd, Richmond, Yarra, Victoria 3121, Australia (Formerly Rydges Riverwalk)
Phone Number:
Location: Australia > Victoria > Greater Melbourne > Yarra > Richmond
Amenities:
Bar / Lounge Business Center with Internet Access Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Richmond
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Amora Hotel Riverwalk Melbourne 4.5*
Number of rooms: 111
Official Description (provided by the hotel):
A relaxed and spacious, tranquil riverside oasis just a stones throw from Melbourne's cultural and shopping heart. With 111 guestrooms, townhouse apartments and loft apartments, restaurant, bar\cafe, leisure facilities close by and excellent conference and meeting facilities including a spectacular indoor\outdoor marquee. ... more   less 
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Also Known As:
Amora Riverwalk Richmond
Amora Riverwalk Hotel Richmond
Amora Hotel Riverwalk Melbourne Richmond, Greater Melbourne

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