This resort has a great view of the ocean and has lushly planted grounds. But, it is in severe disrepair. The rooms are musty and dirty; the blinds in the room are broken; the shower has cracked tile; the walls need repainting; there are no bed linens, just a small comforter and a hard pillow. The grounds need a lot of work.
We met with the owner and found that the resort was over 20 years old. There must be a money problem with maintaining what once was probably a very nice facility. The pictures on the Internet must have been taken a long time ago.
When we arrived, it was late afternoon and because the resort was very remote we needed to have dinner there. The Chef had gone for the day and the 2 girls who checked us in said they could prepare us dinner. After many conversations and checking on the food supply, they determined that they really didn't have anything on the menu but could fix us a small bowl of soup, a salad and saute a fish. We paid after the meal service so that we wouldn't be charging anything to our room. Our breakfast was included in the fare that our Tour Agency paid when they booked the resort for 2 nights.
The fact that we paid for the first meal became a problem at check-out. The Argentinean girl, who is the manager and who was not present when we arrived the first night, tried to bill us again for the first night dinner, saying that we had not paid. This turned into a major upset. The Argentinean girl locked the front gate so that we couldn't leave and threatened to call the police. Thank goodness our guide from Latin Frontiers had arrived to take us to another location and was able to handle the issue for us.
We spent 24 days in Ecuador touring from Quito to the Amazon to Banos to Cuenca to Vilcabamba to the beaches and never had such a bad experience as we had in the Atamari Resort.
- Also Known As:
- Atamari Hotel Puerto Lopez