We have been to this hotel several times before over the 20 years but haven't been for the last 5 years, we always booked the queen victoria suite which was always the best room In the hotel. The setting of the room was excellent with a 4 poster bed, a corner double spa bath and shower, twin wash basins, toliet and bidet and a nice restaurant under the arch way. I have to say that was then but now the hotel is run down and dirty we again had the same room which was now called room 1 we paid cash as the card machine we were told was not working. We only paid £45 for the so called best room I thought the girl at the desk had got it wrong and we had got ourselves a bargain should have known better as we opened the door to the room it looked the same as last time not until the lights were on did we see how run down the hotel had become. The wallpaper was coming off the wall all along the top off one wall also in the corner by the window the paint work all around the window was dirty and dusty there were no net curtains the curtains that were there were dusty. The room furniture had cup marks all over every piece. The lampshade on the bedside lamp had a burn mark on it. The four poster bed was rickety and the bottom sheet was far too small to tuck under the mattress. There was only one towel for two people. Moving onto the triple size bathroom. Oneof the two wash basins which were pink had turned green. The brass taps on the sink were now an awful brown. The toilet was blocked. The bidet was the same as the washbasin disgusting. As for the spa bath, the spa part of the bath was no longer working and the mixer tap was broken so there was no shower. The tops of the mixer taps were missing. When you drained the bath the pipes made an awful noise coming up through the two washbasins ten foot away. There were a block of tiles on top of the wall missing. The grouting and sealant all around the bath had come off. The tiled soap holder was hanging off the wall. The only good thing about the bath is that it was a large corner bath.
The noise from the bar/ club below was very loud until approx 2 in the morning. Then replaced with the noise of lots of glass smashing into their bins in the courtyard below.
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- Also Known As:
- Royal Victoria & Bull Hotel Rochester, Kent