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“Nice place”

Pizza Express - Rochester
Ranked #50 of 138 Restaurants in Rochester
Cuisines: Italian, Pizza
More restaurant details
Restaurant details
Good for: Dining on a budget, Large groups, Kids, Families with children
Dining options: Late Night, Lunch, Dinner, Free Wifi, Highchairs Available, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Nice place”
4 of 5 bubbles Reviewed September 26, 2012 via mobile

The Pizza Express branch in Rochester is a very well established restaurant with very friendly service, I am told they are improving waiting times for meals. The food was delicious and the fact that you could watch the pizza making process really added to the experience.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Polyonia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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203 reviews from our community

Visitor rating
    56
    74
    33
    17
    23
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Strood, United Kingdom
Level Contributor
31 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Slower than I expected”
3 of 5 bubbles Reviewed September 23, 2012

My friend and I chose this restaurant as I had noticed a gluten free meal on their menu and, as I have a wheat allergy, I felt relieved that I could choose something straight off the menu and not have to wander in with my own pizza base. We got seated fairly quickly but they then took an age to come and take our orders. Bearing in mind that they were very busy and turning people away and that we had a small child with us, I was amazed that we were just abandoned.
When the food turned up it was very good but the service between courses was again very slow.
Having said that, one of the female members of the staff were excellent with a child that (I think) threw up at the table, reassuring him as well as his mother and boxing their food up so that they could go home. In fact, they were just about to leave when I noticed something was going on and the table was not that far from ours.
This is a good, clean restaurant but if I had a limited amount of time for dinner, I would go somewhere else.

  • Visited September 2012
    • Value
    • Atmosphere
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Helpful?
Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
Level Contributor
71 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Not the best”
3 of 5 bubbles Reviewed August 30, 2012 via mobile

Slowest service ever. I initially thought this was because it is a fairly new branch, however I have now eaten there a few times and at each point the service has been very slow.
The food is nice- same as all other pizza expresses, just don't go there if you are in a rush.
Also, good luck phoning them- when we were in there all the staff members ignore the phone so it was constantly ringing!

    • Value
    • Atmosphere
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    • Food
Helpful?
Thank Amanda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
23 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Terrible on more than one occasion..”
1 of 5 bubbles Reviewed August 7, 2012

I have visited two or three times (against my better judgement) with friends. Each visit has been tedious and frustrating. Friends and I waited 45 minutes for our starters after ordering. After our starter plates were cleared we then waited another 45 minutes for our mains which were cold. Needless to say, I haven't returned since.

  • Visited December 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank msgoodygoody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
Level Contributor
15 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Great place for pizza and fun”
5 of 5 bubbles Reviewed June 22, 2012

I've been to this restaurant several times and the food is the same as any Pizza Express but the building and staff make it worth going back. Being able to book online is a massive bonus. Highly recommended.

  • Visited April 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Karen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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