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“Computer says no!”
Review of Royal Albion Hotel

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Royal Albion Hotel
Ranked #2 of 2 Hotels in Broadstairs
Certificate of Excellence
Rochester, United Kingdom
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Computer says no!”
Reviewed January 13, 2013

Called in for late Sunday lunch 3pm- thought it would be best to visit reception first to establish the options.

Eventually the woman at the desk looked up from her screen- "restaurant is closed" she says- no attempt to double check or suggest anything else.

Thought it best not to bother giving them my money but let her get back to what she was more interested in- who employs these people?

  • Stayed January 2013, traveled as a couple
    • Service
Helpful?
5 Thank Eldridge79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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583 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (206)
Date | Rating
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English first
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 3, 2013

We are regulars to having coffee and the odd pint , but since Shepheard Neame have taken over alot of the friendly staff have gone too , most of the staff are surly unfriendly and unapproachable .
Its such a shame as the location and to some extent the surroundings of the bar are great , surely this bar is being mismanaged ?
in this present climate I do not think that they should be so complacent Broadstairs is a beautiful place to live , maybe we need some more competition in the area ?

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Broadyboy19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 3, 2013

We had two lovely double rooms in this vibrant and clearly very well run hotel and were absolutely delighted with both of them. Our room on the third floor was huge, with a large bay window out to see, a lovely big bed and good bath tub (although the bathroom was a bit on the small side!). The room on the first floor was smaller, without a bath but had doors that opened up onto a lovely terrace.

Despite the fact we were at the hotel in the middle of January there was still a very vibrant, friendly atmosphere and as more or less all the restaurants in the town were closed over the New Year's bank holiday we sampled the hotel restaurant on two occasions and were very happy with both experiences.

My only complaints were that the duvets were incredibly thin, which made it a bit harder to sleep and the temperature in the room was quite hard to moderate - it was often either too hot or too cold. Also, I am sure it would have been available if we had asked but perhaps if some guidance on nice walks in the area was provided on arrival that would be helpful. The staff were incredibly helpful and friendly though so this is no reflection on them whatsoever.

All in all Royal Albion is a model of how a British seaside hotel should be run and we were delighted with our stay.

Room Tip: Both rooms were good - third floor superior sea view room and first floor with terrace. Very nice!
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Claire R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maldon, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 27, 2012

I stayed here 2 nights in early December in a twin room with my brother,over from Australia. We booked a twin room and were very surprised at the amount of room you get! I have never seen a bigger bathroom in a hotel before, and the bath was absolutely massive!
Service was very friendly,breakfast was excellent (I do recommend the fresh kippers if you dont mind bones - these are definitely NOT prepacked supermarket kippers!) and the view from the breakfast room is straight out to the shoreline - beautiful.If you are a real ale drinker, the ales were the best kept in Broadstairs - and we did try a few!
Didn't actually eat here but it was a lovely stay - oh, forgot to mention the very comfy bed I slept in and the double glazing kept all the street noise out, AND perfect location for shops,pubs and the beaches - REALLY soft sand! - in a beautiful quaint English village, and not at all like Ramsgate or Margate which sit either side.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank markiebeecham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Sussex, England
Level Contributor
176 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed December 17, 2012

I've got very happy memories of family holidays in Broadstairs when I was growing up and return there from time to time because it such a nice, unspoilt seaside town. We stayed at the Royal Albion on our last visit 4 years ago and thought it was a comfortable, friendly but slightly 'tired' hotel that would have benefitted from a makeover.

Well, that is exactly what has happened - and what an improvement!

Friendly, helpful staff remain - but the layout and decor has improved hugely. A very nice bar with great sea views and a choice of excellent local ales was the first thing that caught my eye, but our room (no. 28) was an even nicer surprise. Beautifully decorated with great sea views and with a lovely bathroom which included a huge bath!

Breakfast was excellent. I decided that the huge Full English was more than I needed and settled for Eggs Florentine Royale - delicious. My wife tried the pancakes which she enjoyed, although she needed some extra maple syrup to help them on their way.

All in all, a great experience and one which we intend to repeat.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Barlers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lot-et-Garonne, France
Level Contributor
510 reviews
247 hotel reviews
common_n_hotel_reviews_1bd8 375 helpful votes
Reviewed December 16, 2012

I stayed here for a weekend away and enjoyed the room very much. We had a superior room with a fantastic sea view, arm chairs and fabulous bath. Sleep came easily not just because of a good dinner and wine but because the sea air and gentle sound of the waves acted as the best sleeping 'draft' ever.

As for service, breakfast was okay but not great (cheap orange juice, tasteless coffee and fruit segments that were so old they were fizzy). One of our party had the pancake stack described them as leathery. I reflected on all this and think the problem is that the well meaning staff do lack leadership. There was no manager in evidence and lot of staff chatting. They seemed pretty disinterested in the guests.

With a little effort and proper management this place could be really good. The location is perfect and it's sad that the staff let it down.

Room Tip: Choose a superior room with a sea view.
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank francophileonthemove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 9, 2012 via mobile

Stayed here for one evening for business as was close to my morning meeting.
Nice welcome from the receptionist and straight away gave me a free car park token. Public car park no more than 5min away. If 2 of you would recommend dropping bags of first though.
Room was nice although signage for the rooms was not very clear. I was in room 33 and the initial signage you see doesn't direct you to it so I wandered around before I found my room on top floor. Not a major issue but just need to direct to all rooms from each level.
My room was nicely decorated and clean. Due to the age of the property the windows need to be looked at. One if my windows was slightly open and wouldn't shut fully. This let a draft in but pushing curtains on the window sill helped. Blocked the gap under the door with cushions and I was quite snug. Just a bit of maintenance in windows and draft excluder for door required.
The breakfast was excellent. Couldn't ask for more. Brilliant quality. I will probably try an evening meal if not arriving late next time.
I will definitely use again when in area, just hope next room is just as nice but with sealed windows.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank garyward1274
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Albion Hotel

Property: Royal Albion Hotel
Address: 6-12 Albion Street, Broadstairs CT10 1AN, England
Location: United Kingdom > England > Kent > Isle of Thanet > Broadstairs
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #2 of 2 Hotels in Broadstairs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Royal Albion Hotel 3*
Number of rooms: 21
Official Description (provided by the hotel):
Escape from the everyday and step into a beautiful Kentish seaside retreat. Standing proudly on the Broadstairs seafront since 1776 and a former residence of Charles Dickens, The Royal Albion offers much more than your average seaside experience. Steeped in history but featuring a 21st century approach to comfort, enjoyment and relaxation. With its elegant literary heritage, fresh sea air and awe-inspiring views, The Royal Albion creates an atmosphere that makes it the ideal place to unwind, rejuvenate and take time out. The Royal Albion has 21 elegant and spacious bedrooms to choose from. Whether you are looking out over the stunning Kentish coastline or the historic town of Broadstairs, the views are stunning. All the rooms are designed to ensure your break in this seaside destination is one to remember. When it comes to dining, you'll be spoilt for choice too. Enjoy freshly ground coffee and home-baked pastries throughout the day in Ballard's coffee lounge, and delicious dishes made using only the best locally sourced ingredients in the main bar featuring a large terrace and landscaped garden whilst enjoying commanding views across Viking Bay. For a more intimate dining experience, the a la carte restaurant with beautiful sea views, is the perfect place. With a menu based on the finest seasonal ingredients and freshly caught seafood, you can be assured of a dining experience to remember. The Royal Albion is in the ideal location from which explore the very best that the Kentish coast has to offer. Wander the beaches and clear the cobwebs just as Dickens did over 170 years ago, or simply take time out to appreciate your well-earned break. ... more   less 
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Also Known As:
Royal Albion Hotel Broadstairs, Kent
Albion Hotel Broadstairs
Hotel Broadstairs

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