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“Good atmosphere, food but haphazard restaurant service”

Grosvenor Casino Thanet
Ranked #9 of 28 things to do in Broadstairs
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Attraction details
Owner description: Grosvenor Casino Thanet is a vibrant and diverse leisure destination which boasts an a la carte restaurant, late night bar and a comprehensive gaming experience. Our Gaming offer includes American Roulette (including Electronic Terminals, Blackjack (with Side bets), Three Card Poker (now with progressive jackpot) & Crazy Four Card Poker (now with progressive jackpot) plus popular Slot Machines and a Card Room with Tournaments every day! We aim to ensure all gaming needs are met for all levels of player. Don't be afraid to tell us you are NEW and we can teach you all you need to know. We are open 7 days a week, 24 hours at the Weekends and provide free parking for all our customers.
Reviewed November 25, 2013

I have dined here on a number of occasions with friends and cannot fault the quality of the food which is very reasonably priced indeed. The waiting staff are friendly but often inexperienced and do not always get things right. It is not uncommon to have to wander around the restaurant to find someone to assist,

Whilst waiting for your good to arrive, they will give you a pager which allows customers to spend time at the tables. This is probably just as well as the service is really quite slow, particularly when the restaurant is LESS busy.

Expect to pay London pub prices for drinks. They will however serve drinks at the gaming tables.

The staff looking after the gaming tables are always pleasant, have a good sense of humour and are happy to explain the games to newcomers.

All in all - a visit to this establishment is a very enjoyable night out.

2  Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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53 - 57 of 64 reviews

Reviewed September 29, 2013 via mobile

We had fun playing poker but the best part of the night was the great quality restaurant.

We found the staff very helpful.

1  Thank Emma P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2013

As one of three couples, we visited the casino for a night out.
We chose the Full House Package and we were very pleased with our evening. The staff were very helpful and clued up to all the deals on offer, as well as playing the tables. However, as we visited on a Wednesday, there were no poker tables open. The bonus for us was the 3-course meal that was included in the package. Often, any food offered as part of an evening entertainment is treated as a secondary experience but not here. The food was as good as any traditional restaurant and the waitress, Laila, was very helpful, cheerful and attentive without being intrusive. As we had to register as a member (note: photo id required) we will be returning again as we feel we have hit the jackpot.

1  Thank warnerpowis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2013

The place is always kept neat and tidy, been here for several birthday parties and each time had our own little section. Free bottle of champers on the last time which was a result!
There are a few 10p bet machines if you haven't got a clue about betting (like me) and wanna have a little go.
Drinks are outrageously expensive I have to say which is the only reason I don't go more often.
Wide range of food, haven't tried it though!

1  Thank jess c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2013

Had a wonderful night here, the staff, the food, the service, fantastic, would definitely visit here again for an evening out with friends. The steak was amazing and I would highly recommended anyone to spend an evening here.

1  Thank Posh2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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