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“Waste of money”
Review of Bleak House Museum

Bleak House Museum
Ranked #12 of 28 things to do in Broadstairs
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Attraction details
Owner description: The summer home of Charles Dickens, where he wrote his famous novel "David Copperfield".
Reviewed September 3, 2013

I have to state that Bleak house is first and foremost a running B&B and this review is purely of the Charles Dickens room and smugglers museum and not of the B&B itself.

My mum has always wanted to visit Bleak house and as we were in the area I decided to treat her.

We entered the property and I paid £8 (£4 per person), we were given a quick 1-2 minute mumble about the building with only a few clear words being heard. He then invited us to look around the smugglers museum in the basement of the house. This museum really needs cleaning the exhibits are covered in dust and looks like it hasnt been touched since the 1980s, the dummies in the exhibit look like they were painted in the early 90s by children. There are some exhibits that look unusual with no explaination to explain what they are or how they were used. In the basement of the house are 2 toilets with water (at least I hope it was water) on the floor along with toilet roll, we entered just after the place opened so it is clear the owners dont clean up at the beginning and end of the day.

Now we come to the Charles Dickens part of the property, this involves 1 room with "everything in here authentic" again huge disappointment (see photos). So many exhibits thrown into one small room making it look messy, the only good thing about this room is the view out of the window looking out to sea.

In conclusion save your money and dont visit unless you want to part with £4 for a 10 minute walk around looking at what may as well be blank walls.

As mentioned at the beginning this is not a review on the B&B side of Bleak house but purely the charles dickens room and smugglers museum.

Thank Trev B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
N_H_M_12, Public Relations Manager at Bleak House Museum, responded to this reviewResponded November 3, 2015

Thank you for review on the Bleak House. We are very sorry you feel that way and that the experience was not what you thought it would be. we try and keep it looking as old fashioned as possible so you can have a insight of what it looked like when Charles dickens lived here himself.
Kind Regards
Nicola

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (79)
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56 - 60 of 79 reviews

Reviewed August 31, 2013

Ask for Jeff, who is a modern version of Noah Claypole - he'll sort you out and make sure you get a warm welcome.

1  Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
N_H_M_12, Public Relations Manager at Bleak House Museum, responded to this reviewResponded November 3, 2015

Thank you for your review of your stay at Bleak House.
Kind Regards
Nicola

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2013

Well where do I start....my Mum and I decided to visit Bleak house, and having lived in Broadstairs for several years thought it was about time.
We were met by an Uncle Fester type, who knew little or nothing about the house, we were then shown the smugglers caves and invited to take photos....really...of dust, odd objects, poor display and dark poor viewing conditions. The exhibits were old, dusty and had defiantly seen better days. No tour as advertised....just Mum and me!
We were then shown Charles Dickens study and were again amazed.....I don't think anything was authentic, certainly not his study chair (check out the chair and then the photos).
So much dust on the photo frames, so messy.

An overall weird..sorely disappointing experience, one we will not be repeating ever.

2  Thank Lucy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
N_H_M_12, Public Relations Manager at Bleak House Museum, responded to this reviewResponded November 3, 2015

Thank you for your comment of your tour at Bleak House. I am very sorry to hear you was experience was nothing like you thought it was be. As the building is so old and holds of alot of history in it we try and keep it looking the same way it did in 1801 hence the 'old' looking study.
Kind Regards
Nicola

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2013

we have now been twice, once before it closed and another after reopening, you can now have a cup of tea and a slice of cake - its also a b&b and I would LOVE to stay there overnight, great value and so atmospheric - real history and you can see its real too! staff very friendly and the food looks lovely - I woulod recommend this place 100% - and would go again!

2  Thank lisa c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
N_H_M_12, Public Relations Manager at Bleak House Museum, responded to this reviewResponded November 3, 2015

Thank you for you lovely review of your time at Bleak House. Its always pleasant to here our customers have enjoyed there time here. We look forward to seeing you in the future.
Kind Regards
Nicola

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 19, 2013

Slightly strange atmosphere inside. Thought we would get tour of house but down to smugglers museum very interesting but then taken up to Dickens' study only and nowhere else!

1  Thank Fizz18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
N_H_M_12, Public Relations Manager at Bleak House Museum, responded to this reviewResponded November 3, 2015

Thank you for your comment on Bleak House. As told told before entering the museum you will pay £4 of which consist the smugglers museum downstairs and the Charles Dickens Study upstairs.
Kind Regards
Nicola

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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