Terrible night out attempted at this failing wine bar.
On arrival to a reserved table it wasn't possible to pull chairs out sufficiently to sit down. On pointing this out to staff, they were at first bemused and then moved 2 other kind diners so we could have their table. On sitting at this new table, one of the cheap chairs collapsed.
So we ordered, and only 3 out of 4 starters arrived. On pointing this out to the waitress (a kind young lady with a scared look in her eyes) she went away, then came back and acknowledged the 4th starter had not been prepared. She asked if we still wanted it and we said yes. 5 mins later, she was back saying the mains were ready (still no 4th starter) so did we still want the starter. It was the latest of a series of blunders, we said no, just bring the mains. 2 mins pass and she returns with the 4th starter. We all look at here bemused. She now denies the mains are ready. The starter ordered was Welsh Rarebit but what was served was a slice of brown bread with some sort of cheese flavoured peanut butter on top, grilled and burnt round the edges. I wish I'd taken a picture. We briefly exchanged our different views of reality, she clearly didn't want to go back to the kitchen and had been told to bring out the starter so we could be charged for it while our mains sat waiting. As you can imagine, we were pretty angry by now, and on tasting the Rarebit (rank) we decided to give up and leave. Before walking, we offered to settle for our drinks to the waitress. She looked more scared than ever, so we offered to talk to her boss - thinking she would refer us to another, clearly senior member of waiting staff who had spent much if the last 30 mins talking with punters at the bar. We all had assume she must be the owner, as little work was being done.
But no, this person ignored us, so we left.
5 mins later as we walked down the Hugh street in search of somewhere to save our evening, a man in chef's smock hails us as he runs towards us - demanding we pay out bill. We try to explain why that is unreasonable and he says 'yeah, really sorry but we're doing our best'. He refuses to listen to our feedback, is clearly losing it and threatens to call the police, so we offer to pay for our drinks. He accepts and goes back to his kitchen, where God knows what is happening in his absence.
Truly awful, shocking, rude and very low quality. AVOID - it'll be out of business before Easter...
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