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“lovely shopping experience”

Sir Richard Arkwright's Masson Mills
Certificate of Excellence
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Attraction details
Owner description: "Step back in time" in the Working Textile Museum at Sir Richard Arkwright's 1783 showpiece Masson Mills,the finest surviving and best preserved example of an Arkwright cotton spinning mill. Let the sights, smells and sounds of historic working textile machinery transport you into the past and bring Arkwright's legacy to life. Shopping village, restaurant and car park on site. Gateway to the Derwent Valley Mills World Heritage Site.
Reviewed November 30, 2014

Felt like an old fashioned department store inside, historic building, extremely friendly and helpful staff - the best we met in the area, very busy with people buying xmas presents - you could find something for everyone here! Carpark seemed very tight but the staff were helpful. A lovely visit from spain on a rainy day. If you are on holiday in the area do go here.

Date of experience: October 2014
2  Thank bayofroses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"shopping centre"
in 20 reviews
"self guided tour"
in 7 reviews
"industrial revolution"
in 28 reviews
"textile museum"
in 11 reviews
"working machines"
in 9 reviews
"cotton mill"
in 14 reviews
"old mill"
in 19 reviews
"car park"
in 37 reviews
"interesting building"
in 6 reviews
"working museum"
in 10 reviews
"three floors"
in 8 reviews
"under one roof"
in 8 reviews
"household goods"
in 6 reviews
"fascinating insight"
in 8 reviews
"worth a visit"
in 21 reviews
"step back in time"
in 11 reviews
"cup of tea"
in 10 reviews
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393 - 397 of 520 reviews

Reviewed November 2, 2014

Variety of household, fancy goods, gifts etc. and lovely café with friendly staff. Easy to find and good parking, with money back when you spend in store.

Date of experience: October 2014
2  Thank TandL22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2014

Several floors of shopping and a cafe. Some of it was interesting, some was boring. Mostly things you don't really need. One staff member was a bit off when we asked where we could pay for some items.

Date of experience: October 2014
Thank Snoz2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2014

What a lovely day our group had at Masson Mills on Tuesday.

The staff were all friendly and helpful and Kevin gave an excellent guided tour.

Many thanks to you all.

Date of experience: October 2014
1  Thank Jackie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed October 8, 2014

Derbyshire and the Derwent Valley Mills prides itself as a cradle of the — so called — Industrial Revolution. The river and surrounding areas containing a large collection of 18th and early 19th century cotton mills which inspired organisational and architectural models for many other mills across the north of England.

Masson Mill near Cromford, in spite of its industrial pedigree has been neglected. Its importance in the context of the industrial revolution, and the personality of Richard Arkwright seems to play a much less important role than the shopping ‘village’ and a car park; both of which seem to have been built within the existing structure of the mill, destroying much.

The museum itself suffers from a lack of information pertaining to the building, the machines or the people who worked there. It also suffers logistically as it is easy to lose track of the planned route around. Most of the machines within the factory are late 19th and early 20th century and seem to be in a state of disrepair, hardly contributing to the feeling that the museum is little more than an industrial dumping ground for clapped out machines. The only attempt to present information regarding the mill is in the form of QR barcodes, which for anyone without access to a smart phone will obviously present complications. In addition to that, anyone with a smart phone would soon realise the difficulty accessing the information available due to the poor signal within the valley. (If a museum is to rely on QR barcodes, which excludes a percentage of museum goers from engaging anyway, free wifi accessibility would surely be logical; that or more traditional information boards). There seems to be little attempt to impart any information about the building and its significance in the business of Arkwright, its changing state of operations, any historical context of the industrialisation of the Derwent Valley, or of Arkwright himself. This being said though, the museum does seem to highlight an iron ring onto which Arkwright tied his horse to, though to anyone not knowing who Arkwright was, this would mean nothing. (Even to those who do know of his achievements and life it means very little.)

In all Masson Mill, sadly, seems to prioritise a commercial shopping experience over its own heritage. A wider engagement historically (or even an *actual* engagement) could provide context to the mill. In spite of the fact that the presentation of industrial heritage is a extremely difficult nut to crack, an attempt to present it would help to make Masson Mill engaging for those not there for the shopping!

Date of experience: October 2014
2  Thank L0rem_ip5um
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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