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“Lovely Location”
Review of High Tor Hotel

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High Tor Hotel
Ranked #3 of 8 Matlock Bath B&B and Inns
Certificate of Excellence
Reviewed August 27, 2012

We stayed at this hotel for one night, the location is excellent, just a 10 minute walk to either Matlock or Matlcok Bath. We were welcomed by very pleasant staff, and Lucy the Manageress showed us a couple of room options, which were excellent, very modern and clean.The bathrooms were of a very high standard. The hotel, although a listed building had a comtemporary look and feel. The evening meal was very well presented and we were served at the bar well into the night. Breakfast was not buffet but by choice from the menu, all options were catered for. We had a very relaxing stay, nothing too much trouble, highly recommended.

  • Stayed: August 2012, traveled as a couple
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Thank jkljm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HighTorr, director at High Tor Hotel, responded to this reviewResponded October 14, 2012

Dear guest
Thank you so much for taking the time to leave a review. We are very pleased that you enjoyed your stay at the high tor. We have taken our guest reviews into account and rooms now have tea and coffee making facilities. Also we are launching a more reasonably priced bar menu for our guests to enjoy. I will let both Alison and Lee know you appreciated they're service and we hope to see you again.

Sofia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (325)
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312 - 318 of 325 reviews

Reviewed August 12, 2012

Myself and partner and my parents for an overnight stay. Rooms were very good indeed - a really good nights sleep on a very comfortable bed. I'm vegan and the staff adapted the menu for me at dinner and generally looked after us very well indeed.

The staff arranged a room so that one member of the party, who has difficulty getting around, was by the lift for convenience.

I would be very happy to return to this hotel.

  • Stayed: August 2012, traveled as a couple
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1  Thank Ken S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2012

My husband and myself decided to try the restaurant at the new High Tor Hotel at Matlock Bath as part of a recent celebration. Staff were helpful but the service didn't flow - the receptionist wasn't sure whether to take us to the bar or the table - it was an uncomfortable welcoming! I requested the bar only to be moved from there by I presume the owner/manager straight to our table without a drink. The dining area does not do the hotel justice - mainly the tables and chairs - they resemble IKEA furniture and the chairs are so uncomfortable. The food was fine, although my husband's arrived luke warm. The bottle of wine we ordered was not chilled and warm. I am very aware that this is a new business but would have thought the simple things like cold food, warm wine, uncomfortable chairs are not rocket science. We will not be returning there and sadly will not recommend to other local friends.

  • Stayed: July 2012, traveled as a couple
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3  Thank Dotty936
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2012

Wonderful place to stay.. everything so new and fresh.. book with confidence ! ..Staff were so friendly and helpful.!
We had the basic room .. it was on the small side and a little difficult to get in and out of bed.. more suitable as a singal. beds was a litttle to hard for us..
BUT that aside.. we had all and more than we required.. great shower instant hot water and lovely white towels ,room service,, what more could yo need.
Breakfast was Oh so fresh.. fruit .. !
Parking was great, you can walk into Matlock and Matlock Bath.. no problem.. so great location too. Would stay again.
Kibler's
Thanks

  • Stayed: August 2012, traveled as a couple
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Thank tass99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2012

On arrival we had drinks on the comfy sofas. The nibbles were lovely and as we were celebrating we ordered a bottle of expensive champagne to be served with starters. The dining room furniture was a big disappointment with cheap looking tables and hard chairs. The champagne came but was not chilled but no compensation was given for that although we did tell the staff. The waitress seemed to have one phrase which was "no problem" used too many times to count, having said that she was very polite and nothing too much trouble. The meal overall was not worth the money and we will not be returning. Our Happy anniversary meal was just not as expected.

Stayed: July 2012, traveled as a couple
6  Thank Judith W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2012

Matlock Bath and Matlock area have needed a place like this for a long time. Really lovely smiley staff, that put in that extra effort and made our visit exceptional. Our evening meal was luxury on a plate:) starters, mains and dessert were gorgeous. its a long time since I have had a steak so well cooked and presented. And if you have a food allergy, they can cater for you, nothing seemed to be too much trouble. You don't have to be staying in the hotel to dine in the Restuarant, would definately recommend this dining experience.

  • Stayed: July 2012
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3  Thank silkiestar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2012 via mobile

Not sure what the previous reviewers ordered but we all ordered the steak today and it was disgusting. Over cooked grey stewing beef with rancid sauce and crappy salad and potatoes. The rest of the menu was mediocre. Perhaps we should have just stuck to sandwiches.

  • Stayed: July 2012
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1  Thank Katontours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about High Tor Hotel

Address: 170 Dale Road, Matlock Bath, Matlock DE4 3PS, England
Location: United Kingdom > England > Derbyshire > Matlock > Matlock Bath
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 8 B&Bs / Inns in Matlock Bath
Price Range: $98 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — High Tor Hotel 3.5*
Number of rooms: 14
Official Description (provided by the hotel):
Boutique Hotel located between Matlock and Matlock Bath - Under new Management since October 2014 - New restaurant Opened February 2015 'Artist's Corner Restaurant' ... more   less 
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