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“Don't book a wedding!!!” 1 of 5 bubbles
Review of Lawlor's Hotel Dungarvan

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Lawlor's Hotel Dungarvan
Ranked #3 of 3 Hotels in Dungarvan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Don't book a wedding!!!”
1 of 5 bubbles Reviewed October 25, 2013 via mobile

Booked my wedding here 12 months ago had a large amount paid towards it only to be told the ballroom was being given to a larger group. On second meeting as I insisted to having the ball room as we were now having 100 instead of 50 guests the manager cane across as rude an ignorant. Made me feel like a complete inconvenience. Lied about room availability said only 5 left out of 94 but when I enquired myself rooms were unlimited!! I would never ever recommend this hotel to anybody. I booked first but after the treatment I received I got my money back and have went elsewhere. My main annoyance is I have not even got a simple "sorry". Steer clear wedding packages are attractive however management are not once things go wrong on their behalf. Very bad organisations and manners.

Stayed October 2013
Helpful?
1 Thank Aimee P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawlorshotel D, General Manager at Lawlor's Hotel Dungarvan, responded to this review, October 26, 2013
Hi Aimee Power
Just a few things in relation to the above post:

When you approached us to say that your numbers had halved (from 100 guests to 50 guests) we suggested you use our smaller function room to create a better atmosphere for your guests as they would be lost in our larger function room which can hold 300 people. We also advised we would decorate the room with a wedding backdrop to circle the room at no extra charge to make this day as special as possible for you.
When you decided to change your numbers AGAIN from 50 guests back to 100 guests, we accommodated you again by moving the other function to the smaller room. This has caused much stress to the other function as we have had to contact them on several occasions to change rooms due to your indecisiveness.
The Fact that you would not recommend a wedding here is disappointing considering we agreed to facilitate you when your numbers halved to 50 guests (our minimum wedding package is for 100 guests) due to the economic times and your own personal circumstances. Your package included a 5 Course Meal for your guests, Free Arrival Reception, Free wine, Free finger food on the night of reception, 5 Free rooms and a Free BBQ the following day.
In relation to the “Sorry” which you feel you are entitled to. A “Sorry” is an omission of Guilt on our behalf. This is something that we do not accept.

We find it amusing that you discuss Managers manners…considering you were swearing profanities in our public lobby of the hotel in front of your mother when we were trying understand your updated guests and requirements. In summery the Ballroom and the Unbelievable Package that you requested and paid for was held for you and re confirmed for you when you changed your mind.
Thank you
Management Team
Lawlors Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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409 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
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  • English first
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English first
Cork, Ireland
Level Contributor
129 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
1 of 5 bubbles Reviewed October 22, 2013

This has to be the worst hotel room I have slept in. Out of date, chintzy curtains, ancient carpet - badly in need of a makeover and nothing like the room they shown on their website - oh and a bathroom you couldn't turn in - never again.

Helpful?
Thank dunromin49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Clearwater
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 10, 2013

The four of us had a bad experience in Dublin. My sisters bag was stolen with our trip money. We were welcomed to Lawlor's with open arms. Our stay was wonderful and the food was great. When we were ready to check out there was no charge. It warmed our hearts. We will always love the people if Ireland for their caring and compassion.
Elizabeth Asher

Room Tip: Great food and wonderful place to stay.
See more room tips
  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Elizaebth A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tipperary, Ireland
2 reviews
5 of 5 bubbles Reviewed October 8, 2013

Myself and 43 other girls stayed here for one night ad we had an excellent stay. The food was delicious and the staff were all very friendly and helpful.We were all checked in within minutes which was great considering the size of our party We would definately recommend this hotel.

  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Grainne J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derry, United Kingdom
2 reviews
1 of 5 bubbles Reviewed October 7, 2013

I do alot of travelling around ireland with work and this has been one of the pooriest hotels i have stayed in for a long time, It is a hotel in need of a revamp, the rooms are shabby with old worn out decor. The breakfast in the hotel is terrible the toast was like toast that was toasted the night before and the coffee was like tar, the irish breakfast was luke warm at best. However the staff seemed friendly enough. its Definitely not worth 50 euro a night b and b.

  • Stayed October 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank greggins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed October 4, 2013 via mobile

Hotel good staff great G B Tours have put a great package together Daniel our driver was brill great bunch of people on coach Stan the singer off the coach was loved by all in the bar and the Irish band they even took him with them to different bars to sing with them we will be back for sure mr& mrs Moseley.

Stayed September 2013, traveled as a couple
Helpful?
Thank Cripsteam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clearwater, Florida
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed October 3, 2013

There were four of us who stayed here and we were treated so cordially and with such friendship that we all want to return! Our meals were delicious and everyone involved, including the hotel's owner, was wonderful.

Susan Little, Clearwater, Florida

  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank susanlittle48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lawlor's Hotel Dungarvan

Property: Lawlor's Hotel Dungarvan
Address: Lawlors Hotel Bridge Street, Dungarvan, Ireland
Phone Number:
Location: Ireland > Province of Munster > County Waterford > Dungarvan
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Dungarvan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Lawlor's Hotel Dungarvan 3*
Number of rooms: 89
Official Description (provided by the hotel):
Welcome to Lawlors Family Run Hotel Dungarvan, one of the best known and longest established hotels in the coastal town of Dungarvan, Waterford, in the South East of Ireland. The hotel is situated on Dungarvan Harbour, where the River Colligan broadens and enters the sea. We offer warm, comfortable bed and breakfast accommodation as well as excellent conference and wedding facilities. ... more   less 
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