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“nice”
Review of Hotel San Marco

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Hotel San Marco
Certificate of Excellence
Leuven, Belgium
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“nice”
Reviewed May 26, 2012

This was a very nice hotel with beautiful rooms, the food was excellent! The hotel is also on a good location, and you have some nice views on the lake. only thing i didn't like was that the staff doesn't speak a word of english.. i think if you have a hotel you should speak english... even when it's only basic english.

  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tripmaniac99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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207 reviews from our community

Traveler rating
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    32
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Sydney, Australia
Level 5 Contributor
45 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed September 15, 2011

We stayed at San Marco for 3 nights. The hotel itself and location were brilliant, and the rate we paid was also great value. The room we stayed in shared a large terrace which overlooked the lake and really was beautiful. This allowed us to meet other guests, we met some Canadians and spent some great times with them each night which became a highlight of our stay. Unfortuneatley, the staff, apart from one girl, were very unfriendly. The owner, a bald headed man with attitude was virtually unaproachable and made us feel we were putting them out by being there. I note recent comments to that effect also. A real shame, as had they been welcoming, we would not hesitate to return, however, due to their approach, we wont return. Again, a really nice hotel and excellent location, only to be let down by miserable staff.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
4 Thank Pam82trip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level 6 Contributor
267 reviews
215 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
Reviewed September 13, 2011

Our friends and us were scheduled to arrive at this hotel on the day of a general strike in Italy. We called the hotel to see if we could cancel one night and/or extend by one night. We were advised that we would be charged for the night and that there were no vacancies at the other end. My husband and I decided to eat the charge and stay where we were, rather than risk getting stuck in a train station. Our friends persevered and made it to the hotel at 6:30 p.m. They were advised that both of our reservations for the night had been cancelled and that our rooms had been rented out. I wonder if they would have still charged us if we didn't know this? Anyway a small room was found for them but they had to wait for several hours in the morning in the lobby for a new room to come available. From then on one particular man at reception basically treated them very rudely. We did not have this experience since we came in the next day. However, other than the location and the public rooms, there isn't anything special about this hotel. The pool was not heated, breakfast was disgusting, the hairdryer didn't dry, the shower head is in the wrong position, there is no infomation about the hotel anywhere.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank t42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 19, 2011

Hotel San Marco and Booking.com started my vacations in Italyin the worst possible way by cancel my reservation based on a discrediting my creditcard by mistake.

They the had problem with their terminals and then to verify my card, so the send me a email to make me verify my card details per e-mail(!!) not a good idea as I told them, and as the card allready was verified by Booking.com, it should not be necessary to verify it AGAIN by the hotel. San Marco did not care about this argument and cancelled my reservations within 4 days prior to my arrival. Tried to take the issue up with Booking.com who did not even bother to respond, great service! The same creditcard has been used and accepted at all the other hotels booked later and prior to San Marco this summer, actually at 10 other reservations and bookings, both in the US prior to my Italy stay and in Italy later on in the vacation.

Canceling a reservation based on internal problems, and not helping out to solve this is just bad service :(

Stayed August 2011, traveled with family
Helpful?
1 Thank RuPa40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 15, 2011

Myself and my boyfriend stayed here for 5 nights and loved it. The location was great, just a 5 minute walk along the lake into Peschiera where there are numerous restaurants and cafe bars along with the train station and bus station if your here to visit other parts of the lake.

Our room was a good size and the bathroom was fine. Our room was cleaned daily and we was given fresh towels. Our room didn't have a balcony and no lake view but we did have access to a large terrace that over looked the stunning views of the lake.

Reception staff were friendlyish but depends who you got - I think the main problem is the language barrier as some spoke limited English but a younger lady spoke very good English and gave us a map of the town as we arrived.

We only stayed one morning by the pool as we was out and about as there is so much to see and do but the pool area is lovely and very clean. We didn't have breakfast as we went to a cafe bar for croissants nor any evening meals as we chose to eat in the town.

All in all a lovely hotel and I would be sure to stay again if I returned to Pescheira.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Hels_Bells_1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sweden
Level 4 Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed August 15, 2011

Lovely hotel situated right on the Lake Garda close to the centre. Room clean and fresh. Breakfast fine and breakfast staff pleasant two old ladies and a little old man. However the reception staff totally lets the hotel down. Almost rude. No knowledge or interest in the local area. (Didn´t even know what times shops where open) Used the bar a couple of times but as it was also staffed by reception soon went elsewhere. If you know the area this hotel is perfect otherwise find a more customer friendly hotel.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank ShortbreakGothenburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loughborough
Level 4 Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 14, 2011

This hotel had pluses and minuses: several reviews mention good staff and the two older ladies serving were nice but reception staff gave the impression that guests were in the way. The pool and terrace are lovely but they should provide sun umbrellas: maybe they don't as the isn't a lot of space and it might be a way of reducing demand! Breakfast was poor unless you like cakes and pastries!

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FionaB1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel San Marco

Property: Hotel San Marco
Address: Lungolago Giuseppe Mazzini 15, 37019, Peschiera del Garda, Italy
Location: Italy > Veneto > Province of Verona > Peschiera del Garda
Amenities:
Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #5 of 47 B&Bs / Inns in Peschiera del Garda
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel San Marco 3*
Number of rooms: 39
Reservation Options:
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Also Known As:
Hotel San Marco Lake Garda/Peschiera Del Garda, Italy

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