We arrived at Hotel Bazzoni early afternoon for a three-nights stay. The reception was very cold, even icy. No smile, no welcome, just straight-faced business; I had the impression that we were intruding on the reception's day. We were somewhat rudely given our room key, and then told that we had to carry our bags up a short flight of stairs to get to the one-and-only elevator for that entire part of the hotel. After lugging our bags up the stairs, we waited about ten minutes for the elevator which operated as if it needed serious repair. Most of the time, throughout the remainder of our stay, we preferred to go up and down three flights of stairs to and from our room rather than wait for the elevator.
The room itself was not only ordinary, but looked very tired. Nonetheless, the entire room was clean and the beds were OK. The washroom was dreadfully wanting of more modern equipment and service items. No vanity; no facial tissue; a hair dryer which barely worked; the shower, because of its location in the tub, was literally dangerous to use.
It was a bit noisy because of the traffic which continued well after midnight, but eventually subsided.
The only saving graces were the balcony which gave us a very nice view of lake Como, and the hotel's location which was practically across the street from the boat station to go to Bellagio (a highly recommended visit, but wear good walking shoes with cushioned soles as most sidewalks and stairs are made of cemented protruding stones).
Breakfast (included) was plentiful and very good. The dinner menu showed nothing of interest to us, so we ate at nearby restaurants.
The entire hotel has a definite tired look and is in serious need of repairs and redecorations - the reception area, the lobby, the elevator, the hallways and the rooms. And the service personnel, particularly the reception, needs training and should take smiling lessons.
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- Also Known As:
- Bazzoni Et Du Lac Hotel
- Hotel Bazzoni Et Du Lac Tremezzina, Italy - Lake Como