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Il Saraceno Grand Hotel
Reviewed March 21, 2013

We enjoyed our stay as our first station in Italy in our honey moon. We came from Jordan. We stayed there 4 nights.
The location and views are superb. It was a relaxing calm location. I recommend it for moneymooners.
And by the way the weather was perfect.
Service was great and people there are very helpful.
The room and bathroom were clean.
Before we arrive there, we didnt thought that Amalfi is that away from Napoli.. but when we arrive and see the hotel view, we were amazed and forgot the long journey.
There is a free shuttle bus that can be used to go to Amalfi down town and get back.. but you have to stick with their time schedule... no left back to hotel after 8:00
In general.... we enjoyed our stay a lot... amazing location

  • Stayed: September 2012
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1  Thank yousefshishan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed November 3, 2012

We Stayed two nights on our way to Sicily and loved the ambiance of this historic fort. Our experience with staff was very different, we found them to be very helpful and accommodating. We are not Italian or Italian American, nor do we speak Italian but we try and that I think may make a difference. Our dinners were very good, our servers were friendly and polite. We had a Deluxe Room and loved the fabulous ocean view from our balcony.

I personally found the breakfast just about right, we like to have a light breakfast, so we can sample the local fare for lunch.

Room Tip: Go ahead and upgrade your room, it is well worth it, you know you want to. ;)
  • Stayed: October 2012, traveled as a couple
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Thank Furmommy2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2012

It took us some effort to select a hotel for our August one week trip. Although it was difficult to find good value for money we selected this place. We were recommended to take Superior room but it would cost us 20% more in proportion to the whole package (including airfare). So we decided to stick with the standard room.

Overall we liked the place very much - it is very historical, calm and food is very tasty.
We got standard room 505 that was first from the lift and actually was the lowest and on the ground floor. There was no balcony but there was shared terrace for the whole floor. There were plastic tables and chairs – and we finally moved one set close to our room.
Rooms itself was big with completely renovated huge bathroom. Also it has old small TV (not a flat one) and minibar. Furniture was minimal and it was very old, dashed and ready to fall apart.
There was no view from the room and it was fully covered by the trees.
The room was cleaned every day and there were no concerns what so ever.
Overall: good but not 5* hotel room
Beach: it was a challenge to find the path to the beach for first time. The beach is good but quite challenge to get in and out of water. There are two parts: one on the left with jack-stones and right one that was covered with concrete. It seems that you get the place depending the type of room you have selected. There is another public beach Next to jack stone beach. People are brought there by zodiacs every morning. You are really get unlucky if you get your place near to it. It is very noisy and usually fully packed. The hotel is supposed to have private beach but in reality it is not the case. People from the public one feel free to come to hotel’s beach, fish with the steel hook in the shallow water, make noise with the kids. Hotel’s beach boys do not do good job maintaining the peace for hotel’s guests. When we mentioned this to them it was not taken well but we finally got relocated to the concrete one. That was really calm and relaxing.
Dining: Breakfast - buffet - for the whole week the selection was completely the same. It was quite boring. Couple of times we checked the lunch and dinner at the hotel. The food was good but overpriced. We really liked Risorgimento (we left our review here) that is 5 min sail from the hotel. Usually we asked beach boys to call for zodiac. It got us to/from the restaurant.
The hotel provides shuttle to Amalfi. The latest departures from Amalfi is 8 pm. It is not convenient. You can get a taxi for 25Eur which is rip off. There is a public bus that leaves every hour in the evening for 3 EUR per person. Shuttle is only for 8 people so you may want to come a bit earlier to reserve the seat. The key from the room is quite heavy and we forgot to leave it at the reception. We asked bus driver to give our keys back to the reception. When we came back late evening there was no key on the reception and nobody did really bother about it. Finally it was found in the shuttle.

Overall service is good but definitely 5* standard.

WiFi – free of charge. If you don’t use it for short period of time the system automatically logs you out and doesn’t let you log in. WiFi didn’t work in our room and stable signal was at the reception and evening dining area. Anyway not up to Skype standards.

We loved the place and area. Hotel is good. Price/value barely made it. We may return some time.

Room Tip: Take the room the balcony higher up so you have better view.
  • Stayed: August 2012, traveled as a couple
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2  Thank Magus M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2012

First the positives, The hotel is probably in one of the best locations on the Amalfi coast, the beach although a pain to walk on and i do mean literally, is one of the few that you will find along the Amalfi coast. There is a lift that takes you down which isn't explained to you, it's one of those annoying things that if the hotel gave out an information pack would help immensely. The views are without doubt stunning and even in October the sea was warm enough to swim in, I do live in England though so am use to slightly colder weather. The gardens and terraces are lovely and although we didn't use the pool preferring to swim in the sea it is very nice.

The negatives, well where to begin. I would say from arrival on our first day the staff are surly to say the least unless you happen to be Italian or Italian American and could speak the language, I know we Brits are lazy when it comes to speaking other peoples languages but it was our holiday and you do expect to made welcome. The room we were allocated was tired, not enough wardrobe and drawer space, no safe, two single beds pushed together, most uncomfortable when you keep rolling into your husband in the night, no satellite TV and only a 14" portable at that. The breakfast is crap no two ways about it, from the reconstituted orange juice which tastes disgusting to the complete lack of choice with the only hot choice being lukewarm scrambled egg (yuk). The water for the tea was never hot and even though I always asked for milk with mine, always had to ask the surly waiter if he could get me some, nothing like service with a smile. The dinner in the restaurant is mediocre at best and expensive for what it is, lacks atmosphere and is always empty. If you want good restaurants try Ciccio just a few minutes away by car, who incidentally will pick you up from the hotel free of charge and take you back when you have finished. the other really good one is in Amalfi town which is called da Gemma, gorgeous food and service.

We travel extensively in the Far East and always stay five star and by comparison this is an average four star at best.

Even with all the above we did have a truly wonderful holiday, Amalfi and the surrounding areas are beautiful.

The mini bus that takes you into Amalfi town centre needs to run all day and later into the night as a taxi is 25 euros, what a rip off.

Steve and Lorraine UK.

Room Tip: Don't stay in room 314 !!
  • Stayed: October 2012, traveled as a couple
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6  Thank LorraineSteve14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2012

we spent an amazing week at this hotel. its location is so amazing, more beautiful than any photo taken.. the view from the room was breath-taking, and so every view-point at this unique hotel. walk around the ancient hotel itself - you'll find that every floor is different and has its charm, every stairway discovers a different and gorgeous view of the area. it's a bit distant from the center of amalfi but we loved it! no problem if you got a car, and also the hotel has free shuttle there almost every hour. the staff was so nice, proffesional. always smiling and willing to help - perfect! breakfast was good, especially the terrace which is served at, it's the best place to start your morning.. if you're a couple, at any age, i think it's the perfect hotel at this area. oh, and the private-beach is great, the sea-water pool is amazing and also has a stunning view.

Room Tip: take the superior rooms, which all have a beautiful sea-view balcony, worth the extra money..
  • Stayed: October 2012, traveled as a couple
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Thank enav b b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2012

OK hotel, really great views, nice reception and room staff, and impressive communal areas but the rooms and the food don't warrant the 5 star rating.

We booked and paid for a superior double and it wasn't superior at all. Our room was at the side of the building so we saw the sea but not nuch else. Our balcony was tiny.

It had an 11 inch portable TV (not a flat screen). Towels were thin (hand towels were like linen tea cloths) and the bath leaked all over the floor every time the shower was used. Internet access dodgy and patchy.

Decor was tired and shabby. Furniture was knocked and scratched. Room was small for a superior. The loo and the interior shower by the pool was tatty, with chipped tiling and badly stained, slightly mouldy shower floor. I wouldn't walk barefoot or shower in there, it just didn't feel nice.

Breakfast was really boring. Same cereals (about 4 varieties), dried apricots, raisins and prunes, fruit and usually just one type of fresh fruit every day. Several pastries though (I don't like pastries but that's just a personal choice). Scrambled eggs every day and if you wanted something different eg poached eggs, fish or meat you had to pay extra which we didn't want to do. Horrible processed orange jiuce. Weak coffee. Lukewarm water so the tea was horrible. And every single day, without fail, we had to ask for salt and pepper for our eggs. They just didn't put them out on the tables so everyone had to ask, every day.

We had dinner once in the main restaurant and didn't go in again, because it was very expensive and not at all special. The restaurant was empty every evening so that says it all. Other local ones were full.

Some of the waiters were a bit surly, only one or 2 smiley ones. Car park guy had an offensive manner - we felt like he was irritated by tourists! He always seemed to be shouting at someone.

I wouldn't say don't go here but I would say don't have high expectations!

  • Stayed: September 2012, traveled as a couple
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1  Thank Foodie2009UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2012

The hotel is tired and old but well located if you want good views. The hotel supplies a courtesy bus to and from town which is good because there is no way you can walk all the way. Too far and too dangerous. The hotel beach is nice and the pool area but be prepared there are Hundreds of Steps !!! Its the biggest downfall of staying in a place that high on a hill. You must be prepared to climb steps from floor to floor or to the beach or to the pool. Not for the faint hearted.
Rooms very noisy from above and outside due to no carpets.
The staff were unfriendly but we moved past that. The restaurant was good and good food but very expensive ... I beleive that there is far better value available at other hotels in Amalfi .. certainly closer to the town and better atmosphere.
Overall dissapointing .. lucky we had good friends travelling with us to mask the dissapintment.
Dayne and Rossana - Perth Australia

Room Tip: All view of the ocean have huge trees in front - try to get a tree free view room
  • Stayed: September 2012, traveled as a couple
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1  Thank Dayne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Il Saraceno Grand Hotel

Address: Via Giovanni Augustariccio 33, 84011 Conca dei Marini, Italy
Location: Italy > Campania > Amalfi Coast > Conca dei Marini
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #5 of 5 Hotels in Conca dei Marini
Price Range: $239 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Il Saraceno Grand Hotel 5*
Number of rooms: 56
Official Description (provided by the hotel):
Il Saraceno Grand Hotel is located on the road from Amalfi to Positano, at 2 miles from Amalfi, on the most spectacular bay of the Amalfi Coast. All rooms with sea view, private beach, swimming pool, private parking. ... more   less 
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Also Known As:
Il Saraceno Grand Amalfi
Il Saraceno Grand Hotel Italy/Amalfi Coast - Conca Dei Marini

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