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Reviewed 2 weeks ago via mobile

Hotel is really nice, all facilities are up to Date, accomodation in stylish bungalows, soft beds, impressive SPA. Worth to express is the really warm relation and handling of the staff to the guests, anyhow if this is at the pool bar, the restaurant (thanks to Marrierta) the reception, the sport activities (credits to Thassos) they really take care about the guests.
We will meet again

Date of stay: May 2019
Trip type: Traveled solo
Thank uknet66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel_responsible, Guest Relations Manager at Sentido Port Royal Villas & Spa, responded to this reviewResponded 2 weeks ago

Dear uknet66,

On behalf of Sentido Port Royal Villas & Spa we would like to thank you for choosing our hotel.

Please rest assured that your praises are passed on to all those who contributed to making your stay a more comfortable one.

Look forward to welcoming you back very soon, in good health and spirit.
Your SENTIDO Port Royal Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Relaxing and quiet atmospheric,
Several swimming pools and an adjacent beach.
Well designed room with a lot of space.
Very good service, very hommy and kind workers. Point out one in spacilay Dimitris (black suit) in the kitchen, we came on our religious holiday so we couldn't eat bread and gluten, he prepared desserts specialy for us!

The only down side are the spa high prices, Very high. It's a shame.

Date of stay: April 2019
Trip type: Traveled with family
Thank mors2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel_responsible, Guest Relations Manager at Sentido Port Royal Villas & Spa, responded to this reviewResponded 3 weeks ago

Dear mors2013,

Thank you for taking the time to share a great review. We are delighted by its title!

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely important.

Our aim is to achieve always a high standard and to give the best service to our guests.

Moreover, it is a delight to know that you were especially satisfied with our staff’s work and service, as we always do our utmost to accommodate our guest’s needs.

It was great having you with us and we can't wait to welcome you back soon for another enjoyable visit.

Kind regards
Your SENTIDO Port Royal Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

I understand why this resort has received such good review - its the service!
When we arrived we were greeted with a smile, a drink and a wet towel. Every time you enter the dining room you are offered a drink of the local apricot juice and sometimes sparkling wine. And of course a smile. Each cocktail we ordered in the lounge and each cup of tea were delivered with a smile. So thank you very much the reception staff, the dining room staff and the bar man in the lounge for your smile, that is without doubt your secret ingredient.

In addition - a few points:
P - is for the beautiful swimming pools, with the little waterfalls and the deck chairs
O - is for the delicious Rhodos oranges which I had at breakfast every day. The fruit was plentiful and delicious.
R - is for the lovely clean room with the view of the sea
T - is for mint tea I drank every evening to live music in the lounge
R - is for the beautiful roses cultivated all over the premises. The grounds are beautifully looked after. Well done to the gardeners!
O - is for the ocean - the beautiful beach and bay
Y - is for yummy - the food was excellent. Always at least one fish offering at dinner as well as low calorie healthy and vegan options
A - is for attitude; I always felt that the staff treated me as the most important person!
L - is for loyalty! I can say that I am now a loyal customer and hope to be back before too long.

Date of stay: April 2019
1  Thank bevzab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel_responsible, Guest Relations Manager at Sentido Port Royal Villas & Spa, responded to this reviewResponded 3 weeks ago

Dear bevzab,

Thank you for sharing your feedback on TripAdvisor and thereby giving us the opportunity to enhance our service experience.
There is no better feedback than knowing our guests had a fabulous holiday with us and wish to return.
We are very pleased to know that you have enjoyed your stay with us.
Please rest assured that your praises are passed on to all those who contributed to making your stay a more comfortable one.
It was certainly a pleasure looking after you and we hope to welcome you soon again.

Best personal regards
Your SENTIDO Port Royal Team

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Reviewed 4 weeks ago via mobile

My wife and I booked 4 nights at the hotel to celebrate our 10 year wedding anniversary. We were leaving our 2 young children at home with my parents, and so we picked Santido due to it being an adults only hotel.

Check in: On arriving at the hotel we were greeted by one of the general managers whose name I believe is Eve. We were met with a smile and courtiously greeted. We were sat near the Blue Bar and given a champagne cocktail and some kind of hour'derve. We thought this was a great touch. There was no stressful check-in process. This was done smoothly.

The bell boy Nikos then greeted us and took us and our luggage on a golf buggy to our room. Along the way he showed us some highlights of the hotel. Nikos is to be particularly commended for his excellent customer service.

Room: We booked the ground floor bungalow with Jacuzzi and queen bed. The room was beautifully presented, and as an added touch the hotel had scattered rose petals at the entrance and on our bed. We were also met with a bottle of champagne, chocolate dipped strawberries and a cake. My wife and I were astounded at this. We thought it was wonderful that the hotel at made an effort to help us celebrate our anniversary. A special thank you to whoever organised this.

Food: We had only booked bed and breakfast as we wanted to sample the local cuisine. Breakfast was nice. A good selection, and tasty. The staff at breakfast were not as cheerful and welcoming as the reception staff or bell boys, I'd even go as far as saying they were moody. Breakfast was not particularly busy on any of the days we were there, so I cannot think of a reason as to why the staff were moody.

Spa: Apart from the gym, this all comes at an extra cost. We booked a massage. This was lovely. Again great customer service and very relaxing.

The hotel in general: Overall the hotel was extremely clean and well kept. The majority of staff were welcoming and friendly. Above all the service was impeccable.

We would definitely come again.

Date of stay: April 2019
Trip type: Traveled as a couple
2  Thank Sunny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel_responsible, Leiter Gästebetreuung at Sentido Port Royal Villas & Spa, responded to this reviewResponded 4 weeks ago

Dear Sunny S,

we are thrilled you had such a wonderful time at Sentido Port Royal Villas & Spa with us and you loved so much our staff.

Congratulations on your 10 th wedding anniversary and thank you for such a lovely play-by-play of your stay with us at theSentido Port Royal Villas & Spa! We are so pleased to hear all the varying aspects of the trip that you and your wife enjoyed and that you felt so well taken care of while staying with us!

We strive to provide the high standards of service that our guests enjoy and have come to expect from our brand. It is therefore very rewarding when this has been achieved and our efforts were kindly recognised by our valued guests such as yourself. We have shared your kind comments with the team, and we are all very motivated by your encouraging words.

It’s always a pleasure to welcome you and we hope to see you in the near future.

Best personal regards
Your SENTIDO Port Royal Team

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Reviewed March 21, 2019

I stayed for few days last August and for the second time it was a brilliant experience. The food, the sea, the pool, the world class jazz live music and the people made my stay a unique experience. I will be back soon.

Date of stay: August 2018
  • Trip type: Traveled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Saka68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel_responsible, Leiter Gästebetreuung at Sentido Port Royal Villas & Spa, responded to this reviewResponded March 25, 2019

Dear Saka68,

thanks for your very positive words, and thanks for taking the time to review us!

It makes us all very happy to read that your stay with us was so enjoyable.

It gives us great pleasure to have met your holiday expectations and we hope to be able to welcome you back at our lovely hotel.

Best personal regards from Kolymbia
Your SENTIDO Port Royal Team

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