At first sighting the hotel is pleasing. It seems to be the best in the Olympic collection judging by the many less attractive places we stopped at on the way from the airport. The site on one side borders a main road which is reasonably well hidden. There is no seaview. The other borders overlook scrubby farmland with grazing goats and hills in the middle distance. The pool area is attractive with comfortable sun beds. The rooms are clean and recently refurbished. The hotel is small with limited staff numbers who were always keen to please. The pool bar stafff were always ready to serve and at no time did we encounter rudeness or a need to tip in order to get good service as some have found.
We enjoyed our holiday because the weather was good and we were comfortable enough. The beer was fine and the wine drinkable. After all one does not want to be miserable on holiday.
The significant and perhaps only major problem for us was the food. We had problems on the first day. Very poor quality fish fingers served at lunch (which we left on our plates) were cut up and added to a salad at dinner, new ones we trust! Much of the buffet style food was cold. We asked Neil the Olympic rep whether he got complaints about the food. He denied this but did agree people made comments. Nevertheless he passed on our complaint returning to us saying that the management accepted that this was inappropriate.
As the week went by however the nature of the problem became clearer. The hotel has more than adequate kitchens but does not seem to cook much fresh food at lunch or dinner.relying almost exsclusively on frozen or canned commercial catering packs. Breakfast is fine in that there are adequate supplies of boiled and fried eggs (sometimes overcooked) and cooked meat and cheeses. The bread is excellent. The Anavadia has a good baker. The orange juice is really undrinkable coloured water but the coffee is good enough. During the course of the week people were complaining and the staff agreed they got many complaints about the food. The soup served at dinner and all the sauces were simply eurogloop with that obviously commercial aftertaste. We do not eat this rubbish at home so why should we on holiday? We did not expect gourmet food just good Greek home cooking. Indeed we went out on one occasion turning left at the main road and choosing the first restaurant we found. This was even worse than the Anavadia. I had a peppered hard overcooked steak with a tasteless sauce and my wife had a square of moussaka from a catering tin floating in a bowl of olive oil. We left it and went hungry but in fairness we were only charged £10.00. Others who went out more often found better food than this elsewhere.
On our last day we did make an appointment with the manager who struggled as he had he said ten other hotels to look after. He wrote down our complaints not denying that they relied so heavily on catering packs but neatly side stepped our query about whether Olympic gave him adeqaute funding for his food. We have copied this review to Olympic and if we receive a reply we will post it on Tripadvisor.
Meanwhile what would we advise? If you have not booked here do examine your priorities. If you have get in touch with Olympic and ask whether the hotel is cooking fresh food following the many complaints we are aware of.
We were told at a small supermarket nearby that the owner has two daughters hence the name. If I were him I would be concerned about his reputation for decent food.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotwire, Bookgreece.com, Hotels.com, Cheap Tickets, Travelocity and Orbitz so you can book your Hotel Anavadia reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Anavadia Rhodes, Greece