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“A bit overrated”
3 of 5 bubbles Review of Mitsis Grand Hotel

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Mitsis Grand Hotel
Ranked #9 of 129 Hotels in Rhodes Town
Certificate of Excellence
Lulea, Sweden
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A bit overrated”
3 of 5 bubbles Reviewed August 23, 2013

There are a few things you need to take notice of this hotel that caught my attention, we stayed there a week and altogether it's a good hotel...BUT...

The hotel is pretty big (two pool areas) though there's only one(?) bar for the all inclusive guests, and the bar can get a bit crowded and the staff can appear to be a bit over worked.

Beach towels are collected at the main entrance which seems a bit odd since my suggestion would be that these should be collected close to the reception or at the pool area.

Dining can be a bit crowded and beverages are served separately, which I found a bit annoying since I expected the beverages to be ordered once the table was assigned. This would be way more effective since it took a while before the beverages were served.

The A/C unit in our room was LOUD and out of the question to have on during the night.

The hotel is altogether nice and my conclusion is that it all depends on what you payed for your stay and what your expectations are. I expected more since it was advertised as a 4-star hotel, which in my opinion should be a 3-star hotel.

It needs a bit of touch up and does show some wear and tear, but nothing out of the ordinary.

  • Stayed August 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank nicklas_thoren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Eastleigh, United Kingdom
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed August 20, 2013

I spent seven days at the mitis grand in july 2013. with my husband and grandchildren, the hotel is stunning and the rooms were not huge but clean.the staff were first class could not do enough for you.my only complaint is that there was no entertainment for the children and only a man playing a piano thing a couple of evening. for an allinclusive the food was very good a bit samie but nice. the snacks inbetween meals was left over breakfast and lunch.rolls with ham and cheese and a toasty machine.the pools are salt water and the indoor pool is not.we spent every evening out as there was no entertainment and this added to the cost of the holiday,it is not a hotel that is set up for young children and i would not go again it was very expensive and should of had entertainment.

  • Stayed July 2013, traveled with family
    • Value
    • Location
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Helpful?
4 Thank pauline h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich, Germany
Level Contributor
250 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 bubbles Reviewed August 19, 2013

We spent 9 nights in the hotel for family vacation. Rooms are clean, nice, but nothing special. But good enough for a family vacation, no need to spend lots of time in the room. Key information around rooms: Very good beds, private air conditioning. Bathroom was clean, average from equipment. This is a very good 4* experience. Restaurant: We had all-in. Big respect for the restaurants: Highest quality, very good choice, excellent meat, excellent starters, overall: 5*. This was a real impressive experience. The hotel offers 2 restaurants "à la carte", Chinese+Italien. Both even higher quality. They are directly attached to the main restaurant, but still different and nice.
The hotel is not a huge hotel, so everything is a bit more private as in huge vacation hotels. No animation, calmer atmosphere. Still lots of children, so even a chance to find friends for our son.
Location: You can walk to the old citiy of Rhodes, car rental in the hotel, overall really perfect.

We'll come again - highest recommendation.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Alexander Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
Level Contributor
63 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed August 18, 2013 via mobile

We found the location to be quite good, right in front of the beach, 10 to 15 minutes walk away to the harbor and old town. However, it's around the corner from lots of local bars that cater to rowdy crowds, and a strip joint. Not our cup of tea, in fact, there was a very seedy element to that.
The staff was very nice, especially given the clientele, more on that later. They are accommodating, and welcoming.
The rooms, like the hotel, is a bit tired. While the same condition in small island hotels I wood insider it local and charming, but in a massive "five star" hotel, it's just tired. But it feels clean though. We had a ocean view balcony, and the view is amazing.
We were surprised to find upon checking in that this is an all inclusive hotel, meaning all meals, that'd be breakfast, lunch and dinner, and bar drinks are all included. This is both good and bad. The good is the buffet is large, and the breakfast is uncommon for Greece breakfast. You don't have to think about where to eat or which restaurant to sample in town; it's all there for you. The bad is exactly that, because its all inclusive, psychologically it deters you going to try other local eateries. And it's hurting the local economy. The food quality is ok. However, the staff had been very patient and welcoming, given how large the restaurant setting was, and how demanding and sometimes obnoxious the general clientele acted.
So here comes the clientele, if you want to have a truly Greek holiday experience, do NOT come here. If you want an easy, all inclusive, cruise ship like environment, where you line up at the buffet to get food, then come here. Sad to say the worst stereotypes of people were exemplified in this setting. Obnoxiously and self center behaviors are the norm in public areas.
We will definitely not go back here, but it's NOT because of the hotel nor the staff, they were great; but of the fellow travelers, the clientele that this setting attracts is not what I would consider my annual Greek holiday should consist of.

  • Stayed August 2013
    • Value
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Helpful?
Thank Hins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kos, Greece
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed August 17, 2013 via mobile

Very preetty hotel, at a great location just enough out of the center, opposite the sea, for a 10 min walk to the 100 shops & the old town! Amazing breakfast with huge variety & great service all round! The rooms are kept clean & all the white interior makes it honestly very Grand! Have stayed at least 3 times & will deffinetly go back!

  • Stayed September 2012
    • Value
    • Location
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    • Service
Helpful?
2 Thank alikh_26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 17, 2013

very nice location in the city of Rodes. 1 minute to the beach and 20 minutes to the Medieval old Town. Romms are clean with a fantastic view. The food was great. We will come again next year. Try the cocktails at litza"s bar, only perfect.

  • Stayed August 2013, traveled with friends
    • Value
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Helpful?
2 Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holon, Israel
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed August 16, 2013

Sometimes a location can make the difference between an average vacation and a wonderful one. Thats the thing with the "Grand" .THE HOTEL - It is definitely not a 5 stars hotel, but a very good 4 stars. From the outside it looks gorgeous. It has 2 big, clean and crystal clear saltwater pools outdoors, and another, smaller, indoors. The lobby is big, spotless and tastefully furnished. Reception girls are kind & helpful. Free wi-fi is available in the lobby but access is extremely complicated. Nevertheless, lobby is a very Pleasant place to be in. DINING ROOM - Clean. nice but apparently not big enough cause we had to wait 15 minutes untill we started eating. The food was o.k, not more, but we did not leave hungery.. Breakfasts are better than Dinners. There are 2 other dining rooms that we didnt bother to try. In dinners water is not supplied: you have to pay for it. ROOM - We had a seaview room with the best view you can imagine.. Blue wide sea, majestic sunsets and, in a good day, the mountains of Turkey. Balcony is surprisingly big, room is clean & organized. PIty it does not have tea & coffee making facilities. Safe is available but not free of charge...We olso lacked an iron. Bath is fine & equipped. Furniture is outdated & bit old, and the turquoise blankets gave us a feeling like we were in a hospital...LOCATION - That is the ACE. Only a road separates the hotel from the beach. The new city with its fine restaurants, souvenir shops, pubs, & fashion stores is just nearby. Old city is less than 10 minutes walk. The main nightclub of the city, the Colorado, is just behind... Bus stop is across the street..
The Grand has the potential to be one of the best. Small, Inexpensive changes can upgrade it profoundly. We certainly recommend it!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank israh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mitsis Grand Hotel

Property: Mitsis Grand Hotel
Address: Akti Miaouli 1 | & Papanikolaou, Rhodes Town 85100, Greece
Location: Greece > South Aegean > Dodecanese > Rhodes > Rhodes Town
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool
Hotel Style:
#2 Spa Hotel in Rhodes Town
#4 On the Beach Hotel in Rhodes Town
#6 Business Hotel in Rhodes Town
#7 Luxury Hotel in Rhodes Town
#12 Family Hotel in Rhodes Town
#18 Romantic Hotel in Rhodes Town
Price Range (Based on Average Rates): $
Hotel Class:5 star — Mitsis Grand Hotel 5*
Number of rooms: 402
Official Description (provided by the hotel):
Grand Hotel 5* is a member of Mitsis Hotels and is located at Rhodes Town, just few meters from the commercial city center, the Old Town and the port. Grand Hotel consists of 405 rooms and it offers luxury accommodation with view to Aegean Sea or the garden of the hotel. An excellent choice also for winter getaways or for business trips as the hotel operates all year round. The entertainment is an element that you won’t miss at Grand Hotel. The Lobby Bar is a meeting point for both the local community and the hotel’s guests. A cozy and hospitable environment where our guests can enjoy their coffee or drink as the Bar operates until late evening. Hotels’ Facilities: Reception 24hrs with currency exchange service, Concierge, Porters, baggage hold, TV room air conditioned, Cards room air conditioned, High speed internet access point with personal computers, Free Wi-Fi internet in Lobby – Bar area, High speed Wi-Fi internet in all hotel areas at an extra charge, Shopping arcade with mini market, souvenir shop, 6 Lifts in the main building, Guest Parking, free of charge, Daily evening live music entertainment ,Bilingual staff, Car rental office, Motorbike and bicycle rental, 24hrs medical cover. Doctor on call, Florist on call, Laundry service, Baby-sitting on request, at extra charge, Beach & Pool towels against deposit, Food and Beverage Facilities: Main Restaurant ‘’ACANDIA’’, air conditioned, serves Breakfast, Lunch and Dinner, specializing in Greek and international cuisine with extended show cooking, An excellent Italian restaurant offering very delicious Italian dishes, pasta, pizza and meat specialties prepared in front of the clients, without extra charge, reservation at the reception one day before. ASIAN restaurant, top quality from China and South–East Asia, prepared in front of the clients, reservation at the reception one day before. GREEK STYLE RESTAURANT “ELLINADIKO” Discover traditional Greek appetizers! This restaurant is an excellent choice for all day dinning for guests seeking to enrich their meals. MEXICAN this pool side restaurant serves tacos, fajitas and nachos as Well a large selection of other Mexican food. PITTA - BURGERS Taste the traditional pita bread and a great variety of juicy burgers. GELATERIA-CREPERIE Serving crepes sweet or savories and delicious ice-cream. PIZZA OVEN BY THE POOL is the ideal spot to enjoy a delicious pizza between your meals. LOBBY BAR in the entrance of the hotel serves indoors and outdoors, Coffees, refreshments, exotic cocktails etc. Live music, makes the bar very popular. POOL BAR operated on a superb open air terrace, serves coffees, refreshments, exotic cocktails etc. MINI FRIDGE WITH REFRESHMENT CENTER Consist of Mineral bottled water and soft drinks, refilled every second day. TEA and Coffee making facilities in the room. Sport & Leisure Facilities 2 outdoor swimming pools with sea water , Sun terrace & loungers, Indoor pool with fresh water, At the pools, sun beds and umbrellas free of charge, Daily Light Sports animation by the pool. Tennis court and equipment free of charge, Fitness centre, massage services at extra charge. Water sports center near to the hotel (with charge), Scuba diving (with charge), Boat trips (with charge), Games room (with charge), Children’s Facilities, Separate children pool with sea water, Internet and Games corner (with charge), Children’s light animation during the morning and the afternoon. Infants’ Facilities, baby cot, baby high chairs in the restaurant, Special food upon request. Business Services, Conference rooms for 700 and 200 persons respectively, Separate lounges for up to 150 persons for any occasions and events, Superb ballroom for gala dinner, wedding parties, banquets for up 900 persons, Conference equipment, Translate rooms, Telephone and fax services, Photocopy service, Wi-Fi internet access from Conference rooms & lobby area free of charge , Distances Airport 13 Km, Port 2 Km, Rhodes Town 0,5 Km, bicycle path to the city, Beach 10 m, Bus stop in front of the hotel ... more   less 
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Also Known As:
Hotel Mitsis Grand
Mitsis Grand Rhodes Town
Grand Hotel Rhodes
Rhodes Grand Hotel
Mitsis Grand Hotel Rhodes, Greece

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