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All reviews burger bar main restaurant inclusive bar the mexican restaurant crepes sea view pitta old town salt water indoor pool pizza oven thomas cook reception staff guest relations a la carte restaurants food on offer great holiday
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Reviewed July 6, 2013

At the beginning here is my opinion of the Hotel Grading. By UK, USA and Middle/Far East standards it is not 5 star - Greece (and France and Italy) are a bit generous. Thomas Cook rate the Grand 4 star - and it is a good 4 star.
For exploring the old and the new towns it is in a perfect position - just a 15 minute walk if you can avoid the shops!!! The sea front location is excellent for sun-set watching.
The public areas are spacious and well appointed and everywhereis spotlessly clean. The 2 outdoor pools and very well maintained and at most times sub-beds are available - no charge.
Sun or shade can be found - fixed umbrellas around the pool and plenty of trees to climb under in the garden.
The main dining room is light, bright, clean and airy. The food selection at each meal is good and you would be hard pressed not to find something to your liking. At dinner, when the hotel is full, it can be a bit frenetic so try and pick your time. The Italian and Chinese restaurants are excellent - good food and table service. The Greek wine is very good. Just one complaint which makes the Grand NOT 5 star. The dinner dress code of no shorts is not enforced. Some guests were, in our opinion, not dressed suitably - perhaps the great cross section of nationalities has a bearing,
The all-inclusive bar serves a wide variety of local drinks and is open from 10,00 to 24.00 - very generous.
Now to the Staff. They could not be better - friendly (even when busy), helpful and cheerful. This description covers all sectors.
Our bedroom vas very spacious - acres of wardrobes and drawers -and carpeted. The large bathroom was well appointed. Bedding and towels are changed daily.

Room Tip: Splash out and go for a sea view room.
  • Stayed: July 2013, traveled as a couple
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4  Thank AvidTraveller73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2013

This is a lovely hotel in a lovely position just across the road from the beach and about a 20 minute stroll from the old town. The rooms are spacious very clean and with a hairdryer and fridge. There is a bath and overhead shower with plenty of hot water always available. The hotel has 2 outdoor pools 1 indoor pool, gym and massage facilities. The staff were happy helpful and nothing was too much trouble. The food too was very good with plenty of choice and there are two al a carte restaurants (an Italian and a Chinese) which you have to book the day before. The only thing that let this hotel down for us was that each day it appeared to get busier and busier in the dining room. In fact 9 days out of the 14 we were there. We then realised that guests were coming in from the two sister hotels the 4 star Petit Palais and the 4 star La Vita Beach for their evening meal. This meant large queues to get into the dining room (which we didn't really mind too much) but the queues to get around the buffet tables were dreadful. This made the evening meal very uncomfortable just because of the vast number of people. We tried going at different times hoping the queues would be smaller but they seemed to get bigger each day and in the end it was the same at breakfast. Also the dress code seemed to go out of the window, people were coming in to dinner in shorts and flipflops etc. There is no mention that this may occur on their website or in any of the brochures. We felt this was very unfair on the 5 star paying guests but congratulate the staff for doing their upmost to make everyone feel special. .

  • Stayed: July 2013, traveled as a couple
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3  Thank wadeLeyland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2013

I visited Mitsis Grand for 3 nights after a 5 week beach holiday in Pefkos.
From the moment I entered the hotel I was in heaven. I love the opulent décor and spaciousness.
The rooms were comfortable and luxurious.
Every thing you needed was there.
Hairdryer,fridge,tv,radio,air conditioning included.
The buffet reakfast could not have been improved.
The evening meal buffet too was the best I have ever eaten.
1 indoor pool and 2 lovely outdoor pools all beautifully kept.
Rooms cleaned each day with fresh towels
Staff were very friendly and professional.
A perfect end to my Rhodes adventure thank you !

Room Tip: I was in room 180 and view not good that was the only downside but I didn't mind as it was only for 3 days
  • Stayed: June 2013, traveled solo
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3  Thank Anoola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2013

Very close to everything, nice staff and good food.
Grand mitsis have everything you need in a hotel and I would recommend it to anyone who likes the comfort all inclusive offers you.
If you're going here you should consider taking a room with ocean view because it's truly stunning!

  • Stayed: June 2013
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3  Thank EmilLars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2013

Grand mitsis hotel is easily the best hotel at its location, with a broad variety of food choises for the guests with all-inclusive. I have been to Greece four times before this and i am surprices at how good the service and standard was at a hotel this close to the bar street. And i have to admit the ocean-view makes the experience SO much better, and i regret not patina

  • Stayed: June 2013
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1  Thank RasmusTheCreator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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