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“Restoring the old shine”
Review of Mitsis Grand Hotel

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Mitsis Grand Hotel
Ranked #40 of 127 Hotels in Rhodes Town
Reviewed July 7, 2013

I just have to share with community my opinion on this hotel - especially as I was sort of afraid what I would get there after reading mixed reviews. Let me tell you - this hotel is most pleasant surprise I had recently on holidays - excellent amenities, great food, professional and friendly staff, impeccably clean pools and rooms... Food was a really surprise as it was delicious, with plenty of choices (Greek grill, sea fish, usually more than 10 different salads with various local and international dressings, yummy local sweets). All inclusive is really all inclusive - substantial one in full sense of the word meaning that you should expect small bites throughout the day, ice cream, cookies, short and long drinks - cocktails included... I enjoyed excellent Greek/local type of coffee but you will certainly find a choice of your own.

Our room was 253 and it had absolutely fabulous view on West Coast of Aegean Sea. However, the sea was troubled most of the time and you should not expect much from the Aegean shore unless you are surfer.

For me the most touching was a feeling that managers and all the staff are doing absolutely everything to restore the old shine of this hotel and regain reputation it used to have. This common spirit you may feel everywhere in the hotel - from restaurant to swimming pool and all inclusive bar. If you come to Mitsis Grand - you will see what I am talking about.

To wrap up - in the city of Rhodes this is probably the most beautiful hotel. Still, my advice is that you should not plan to go to city Rhodes hotels (including this one) if you have toddlers as Faliraki hotels offer much better amenities for them. Mitsis Grand is absolutely perfect hotel for people wanted to mix vacation in Greece with touch of ancient and modern Greek culture and history - and you will be overwhelmed with it.

Room Tip: Ask for room 253 - great sea view.
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  • Stayed: July 2013, traveled with family
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Thank Tatijana65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 6, 2013

At the beginning here is my opinion of the Hotel Grading. By UK, USA and Middle/Far East standards it is not 5 star - Greece (and France and Italy) are a bit generous. Thomas Cook rate the Grand 4 star - and it is a good 4 star.
For exploring the old and the new towns it is in a perfect position - just a 15 minute walk if you can avoid the shops!!! The sea front location is excellent for sun-set watching.
The public areas are spacious and well appointed and everywhereis spotlessly clean. The 2 outdoor pools and very well maintained and at most times sub-beds are available - no charge.
Sun or shade can be found - fixed umbrellas around the pool and plenty of trees to climb under in the garden.
The main dining room is light, bright, clean and airy. The food selection at each meal is good and you would be hard pressed not to find something to your liking. At dinner, when the hotel is full, it can be a bit frenetic so try and pick your time. The Italian and Chinese restaurants are excellent - good food and table service. The Greek wine is very good. Just one complaint which makes the Grand NOT 5 star. The dinner dress code of no shorts is not enforced. Some guests were, in our opinion, not dressed suitably - perhaps the great cross section of nationalities has a bearing,
The all-inclusive bar serves a wide variety of local drinks and is open from 10,00 to 24.00 - very generous.
Now to the Staff. They could not be better - friendly (even when busy), helpful and cheerful. This description covers all sectors.
Our bedroom vas very spacious - acres of wardrobes and drawers -and carpeted. The large bathroom was well appointed. Bedding and towels are changed daily.

Room Tip: Splash out and go for a sea view room.
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  • Stayed: July 2013, traveled as a couple
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4  Thank AvidTraveller73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2013

This is a lovely hotel in a lovely position just across the road from the beach and about a 20 minute stroll from the old town. The rooms are spacious very clean and with a hairdryer and fridge. There is a bath and overhead shower with plenty of hot water always available. The hotel has 2 outdoor pools 1 indoor pool, gym and massage facilities. The staff were happy helpful and nothing was too much trouble. The food too was very good with plenty of choice and there are two al a carte restaurants (an Italian and a Chinese) which you have to book the day before. The only thing that let this hotel down for us was that each day it appeared to get busier and busier in the dining room. In fact 9 days out of the 14 we were there. We then realised that guests were coming in from the two sister hotels the 4 star Petit Palais and the 4 star La Vita Beach for their evening meal. This meant large queues to get into the dining room (which we didn't really mind too much) but the queues to get around the buffet tables were dreadful. This made the evening meal very uncomfortable just because of the vast number of people. We tried going at different times hoping the queues would be smaller but they seemed to get bigger each day and in the end it was the same at breakfast. Also the dress code seemed to go out of the window, people were coming in to dinner in shorts and flipflops etc. There is no mention that this may occur on their website or in any of the brochures. We felt this was very unfair on the 5 star paying guests but congratulate the staff for doing their upmost to make everyone feel special. .

  • Stayed: July 2013, traveled as a couple
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3  Thank wadeLeyland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2013

I visited Mitsis Grand for 3 nights after a 5 week beach holiday in Pefkos.
From the moment I entered the hotel I was in heaven. I love the opulent décor and spaciousness.
The rooms were comfortable and luxurious.
Every thing you needed was there.
Hairdryer,fridge,tv,radio,air conditioning included.
The buffet reakfast could not have been improved.
The evening meal buffet too was the best I have ever eaten.
1 indoor pool and 2 lovely outdoor pools all beautifully kept.
Rooms cleaned each day with fresh towels
Staff were very friendly and professional.
A perfect end to my Rhodes adventure thank you !

Room Tip: I was in room 180 and view not good that was the only downside but I didn't mind as it was only...
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  • Stayed: June 2013, traveled solo
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3  Thank Anoola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2013

Very close to everything, nice staff and good food.
Grand mitsis have everything you need in a hotel and I would recommend it to anyone who likes the comfort all inclusive offers you.
If you're going here you should consider taking a room with ocean view because it's truly stunning!

  • Stayed: June 2013
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3  Thank EmilLars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2013

Grand mitsis hotel is easily the best hotel at its location, with a broad variety of food choises for the guests with all-inclusive. I have been to Greece four times before this and i am surprices at how good the service and standard was at a hotel this close to the bar street. And i have to admit the ocean-view makes the experience SO much better, and i regret not patina

  • Stayed: June 2013
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1  Thank RasmusTheCreator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2013

This hotel has one of the best locations, it's close to the beache and barstreet.
Not only is the lication good it's a really good hotel, the food is great, the rooms are incredibel, the view is just magnificent!
Staff is Also really nice. I promise you, this is the best hotel in Rhodos!

  • Stayed: June 2013
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2  Thank Hnnke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mitsis Grand Hotel

Address: Akti Miaouli 1 | Papanikolaou, Rhodes Town 85100, Greece
Phone Number:
Location: Greece > South Aegean > Dodecanese > Rhodes > Rhodes Town
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#6 Business Hotel in Rhodes Town
#11 Spa Hotel in Rhodes Town
#12 Family Hotel in Rhodes Town
#17 On the Beach Hotel in Rhodes Town
#18 Romantic Hotel in Rhodes Town
#29 Luxury Hotel in Rhodes Town
Price Range: $119 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mitsis Grand Hotel 5*
Number of rooms: 405
Official Description (provided by the hotel):
GRAND HOTEL, the only 5-star all-inclusive beach-front city hotel in Rhodes, is synonymous to first class hospitality. Located in the city of Rhodes, at a short distance from the medieval town, the hotel is fully renovated and offers its guests all modern facilities. It has 405 luxurious guestrooms, most of which have a sea view and of which 5 are suites that stand out for their exceptional grace and comfort. The hotel has a fully equipped gym with an indoor swimming pool, two outdoor swimming pools and a variety of sports activities for both adults and children. Two conference rooms of a capacity of 600 and 200 people respectively and an impressive ballroom, equipped with technology fit the most demanding communication requirements. GRAND HOTEL offers at its 6 different restaurants a variety of gourmet experiences for the most discerning palates and offers snacks throughout the day at the Creperie - Gelateria and its wooden stove. ... more   less 
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Also Known As:
Hotel Mitsis Grand
Mitsis Grand Rhodes Town
Grand Hotel Rhodes
Rhodes Grand Hotel
Mitsis Grand Hotel Rhodes, Greece

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