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“beautiful hotel, rubbish food.”
Review of Mitsis Grand Hotel

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Mitsis Grand Hotel
Ranked #39 of 126 Hotels in Rhodes Town
Reviewed July 7, 2012

I have stayed in Mitsis hotels before and found the food beautiful and hotels clean and lovely decor. So when I booked this holiday to rhodes staying the Grand Mitsis i was really excited as the standards where great in the other.
The hotel itself is very clean and nice. The hotel has 3 pools. Both outdoor pools are lovely. The only thing that let the holiday down was the food.
We went half board so we had a evening meal and breakfast.
I was very disappointed. I stayed away from all meat as the meat just didnt taste right and smelt disgusting. Drinks were heavily over priced. Paying 3 euros for a small coke.
Also the air conditioning in our room was very noisy.

Room Tip: our departure time was a 4am. we needed to be out of our room at 12midday which left us hanging arou...
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  • Stayed: June 2012, traveled as a couple
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1  Thank kate p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 5, 2012

situated next to the beach and within a 10 min walk from the old town and harbours,excellent food the only problem we found was the restaurant was a little too small for the size of the hotel, if there is only two of you you might as well be sat on the same table as the couple next to you, there are two other al-a-Cart restaurants to choose from, Italian an chinese the latter didn't impress much but the Italian was excellent. Pool is a small saltwater affair which is enough to cool off, there is an indoor one too and also another one outside at the front, rooms are large and kept well daily with nice bathrooms and air-con.Overall great stay would consider going again but watch the times of the year as it seemed to get busier after July had arrived.

Room Tip: try to opt for a beach view
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  • Stayed: June 2012, traveled as a couple
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1  Thank darren197a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2012

Just returned from the Mitsis Grand gorgeous hotel spotless Reception staff where very obliging, the room we had was spacious and clean a little tired maybe as far as decor went but fresh and clean A/C was brill, and overlooked the lovely pool. All the public areas where very luxurious, the dining room was beautiful, service and staff where great and the food. The dining room tended to get a little busy of an evening which was ok. It was just some of the people who were on holiday and didn't let their faces know that could spoil it if you let them, and thought they had the right to push in when they pleased we just smiled and stood our ground ha. I won't mention what nationality i mean. They weren't British though the only thing lacking was a bit of entertainment around the pool in the day there where no activities for those who wanted them,

Room Tip: Ask for room overlooking back pool we were in 389.
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  • Stayed: June 2012, traveled as a couple
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3  Thank Liltrev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2012

My boyfriend and I have just come back from a week long holiday at the Mitsis Grand. We selected the hotel as neither of us can drive, and we wanted something located near to all the attractions so that we didn't have to rely on public transport. The location was superb - the beach was directly opposite the hotel entrance, shops were around the corner and a 10 minute walk to the old town. The staff were all friendly and helpful and there was always someone to speak to on the reception desk if we had any queries.
Our room was very nice - although it was a little dated in decor everything was clean and the maids came in every day to tidy and give us fresh towels. There was also shower gel, shampoo, extra blankets, pillows and slippers provided in the room.
We were all inclusive and found the food was very good. There was a wide variety at breakfast and dinner which was altered during the week so it wasn't repetitive. We were always seated within a couple of minutes and the staff were quick to bring drinks to the table. There were also snacks in the all inclusive bar throughout the day and icecreams which you could help yourself to. One night we decided to try the Italian restaurant and it was lovely - very large portions and great quality. There were two outside pools and we always managed to get a sun lounger even though the pools were very busy.
The only thing the hotel lacked was entertainment, but we spent alot of time outside of the hotel so it didn't really affect us. Overall, we would recommend the Mitsis Grand for its location and great all inclusive service.

  • Stayed: June 2012, traveled as a couple
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7  Thank Libby J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2012

We stayed here for a week from the 23 -30th June,2012. On walking in to the Hotel it looks very nice and the corridors leading to the rooms very nice and clean, sadly it stops there when you get to the door of your room. The doors are very tatty, wood chipped round the side, door handles had seen better days. On walking into our room we were met by a navy blue carpet that had marks on it and very worn with bits on it, not sure if it had been hoovered didn't look like it and so unusual to have carpet in such a hot country. The decoration was very tired with the boarder strip at the top all split and hanging, the whole room needed to be decorated, on turning on the air conditioning there was a terrible smell of mouldiness which we had to turn off as it got into your throat. We were in rm and our view was of concrete and some old sun loungers but this didn't really bother me as we did not ask for a room with a view. In the bathroom there was an awful smell in there of the sewage and it looked like the air vent had been sealed off with mastick which had all mould round it and the wall behind the shower at the top was all mouldy and in need of a clean and a good coat of paint.
We stayed in the room one night as it was late when we arrived and went down to reception the next day and complained that this room was not up to 5 Star standard and they told us to come back the following morning and we would be given a different room which we were, this room was over in another block and was rm 202, this room was slightly better. The bathroom looked like it had been decorated not long ago and did not smell but was not what I would call 5 Star!
The bedroom had the horrible carpet again with dark stains on it and the wallpaper needed redoing. The food was average nothing special, we were on all inclusive so we could have cocktails if we wanted but I didn't have many of them as the barmen did not seem to know how to make them they seemed to think if they put loads of vodka or barcardi in with orange squash it was a cocktail it was very strong like drinking neat spirits. I would certainly never rate this Hotel 5 Star and to be honest it would just make 3 Star. Would never stay there again!

Room Tip: we were moved from room 153 to 202 with a garden view
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  • Stayed: June 2012, traveled with family
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Thank Sunseeker2012_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2012

We stayed at the Mitsis Grand Hotel from the 23 June - 30 June on a Half Board basis.

The hotel looks very grand from the entrance. The downstairs communal areas are probably as close to 5 star as they are going to get.

We stayed in room 331, which had a sea view which was stunning, we could see Turkey on a clear day. Would recommend you pay extra for a sea view, as we knew others staying in the hotel who did not pay extra and their 'view' was a concrete wall.

The bathroom was small however it looked like it has been recently refurbished and was fit for purpose. Towels were replaced daily with clean ones if put in the bath. Small complaint about the bathroom is the complementary toiletries in the bathroom (shower gel and shampoo) were not refilled daily, so once the two small bottles were used they were not be replaced. This is something you would expect in a 5 star.

The bedroom was definitely not up to 5 star standards. The room was carpeted with quite a big big dark stain on it in one place. There was also a big hole in the carpet by the balcony doors. The reason for this is the balcony doors did not shut and open properly and got stuck on the carpet. The Chambermaid cleans the rooms daily, however, we do not believe she hoovered once and by the end of the holiday there were lots of bits on the carpet. There was an ants nest behind the dressing table and they got everywhere. We went to Reception about this on our first morning and they informed the Chambermaid who sorted the problem out very quickly. All of the furniture looked a bit tatty around the edges, something you would not really expect from a 5 star.

Most of the staff were very friendly. The young girl who stands outside the dinning area at breakfast and dinner was very friendly.

The food in the restaurant was typical hotel buffet food. At breakfast there was ham and cheese, baked beans and some funny looking little sausages, they cooked eggs and pancakes in front of you. They had juices and water. At dinner there was usually a couple of different meats being cooked in front of you, there was salad, salad dressings, lots of Tzatziki and potatoes.

Booking into the Chinese Restaurant is a must. There were 5 of us and we all chose something different and had a bit of each dish which was nice. The Italian is also very nice, although the Panacotta is more like Creme Caramel.

There are 3 pools at the hotel. One at the front, which we did not use, so cannot comment. We went to the pool round the back of the hotel which was not too busy. However, we did have to put our towels on the sunbeds before breakfast as everyone was doing this. There is also an indoor poor (not heated) which rarely had anyone in.

The entertainment in the evenings was a man playing a keyboard and singing. On Friday night there was a performance by some Greek dancers.

The Hotel is near to a bit of a dodgy road, which has strip clubs on it. However there is no need to go down this road and if you head in the opposite direction you will eventually end up in Rhodes Old Town (15-20 Min walk) or you can get a taxi for 5€. Don't order taxi from the hotel as the taxi driver will charge you 2€ extra for a call out from hotel. Just walk down the road and there is a taxi rank there. The Old Town is beautiful and has lots of shops and bars.

The hotel is on the beach front. It can get very windy, but this is nice when it is so hot. Sunbeds are 4€ each and include a parasol.

Would not recommend this hotel for families who like their children to be entertained. There is not a children's club and neither is there any entertainment for kids.

All in all would recommend if you want a cheap holiday and you don't expect luxury. If you expect 5 star, then this place is not for you, as this is more of a 3 star hotel.

Room Tip: Would recommend you pay extra for a sea view, as we knew others staying in the hotel who did not pay...
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  • Stayed: June 2012, traveled as a couple
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1  Thank Corinne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2012

We have just returned from the Grand hotel. This is a great hotel, not quite a 5 star, but almost. We found the staff very friendly and helpful. Our room, sea view on the 4th floor was great, roomy and clean and you got the sun bleeting through in the afternoon. The food was great, plenty to choose from and the is a lovely italians and chinese restaurant to try out too. There is a fridge in the room which is a big plus, but take your portable kettle if you need to. All in all I would recommend this hotel.

Room Tip: Sea view rooms, worth the extra charge
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  • Stayed: June 2012, traveled as a couple
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8  Thank Pam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mitsis Grand Hotel

Address: Akti Miaouli 1 | Papanikolaou, Rhodes Town 85100, Greece
Phone Number:
Location: Greece > South Aegean > Dodecanese > Rhodes > Rhodes Town
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#6 Business Hotel in Rhodes Town
#10 Family Hotel in Rhodes Town
#11 Spa Hotel in Rhodes Town
#18 Romantic Hotel in Rhodes Town
#18 On the Beach Hotel in Rhodes Town
#29 Luxury Hotel in Rhodes Town
Price Range: $119 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mitsis Grand Hotel 5*
Number of rooms: 405
Official Description (provided by the hotel):
GRAND HOTEL, the only 5-star all-inclusive beach-front city hotel in Rhodes, is synonymous to first class hospitality. Located in the city of Rhodes, at a short distance from the medieval town, the hotel is fully renovated and offers its guests all modern facilities. It has 405 luxurious guestrooms, most of which have a sea view and of which 5 are suites that stand out for their exceptional grace and comfort. The hotel has a fully equipped gym with an indoor swimming pool, two outdoor swimming pools and a variety of sports activities for both adults and children. Two conference rooms of a capacity of 600 and 200 people respectively and an impressive ballroom, equipped with technology fit the most demanding communication requirements. GRAND HOTEL offers at its 6 different restaurants a variety of gourmet experiences for the most discerning palates and offers snacks throughout the day at the Creperie - Gelateria and its wooden stove. ... more   less 
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Also Known As:
Hotel Mitsis Grand
Mitsis Grand Rhodes Town
Grand Hotel Rhodes
Rhodes Grand Hotel
Mitsis Grand Hotel Rhodes, Greece

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