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Reviewed June 23, 2011

Returned home yesterday after spending a lovely time at the Grand. After reading so many bad reviews we were worried what we were going to find! We arrived to find an impressive hotel on the seafront. Our room which had a seaview was spacious and cleaned every day,
All areas were imaculate, the cleaning staff never seemed to stop!
The dining room was run very well, wonderful choice of food, always fresh and hot.
Plenty of sunbeds by the two pools and garden area. The hotel is situated in a very good location, 10-15 minutes walk to the Old Town which is well worth a visit, especially in the evening (can be very busy in the day) and if you want bars and nightclubs they are just around the corner from the hotel.
Would recomend the Grand to anyone thinking of a visit to Rhodes where they want a central location, good food, and friendly helpful staff.

Room Tip: Ask for a seaview room
  • Stayed: June 2011, traveled as a couple
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Thank YvonneHereforshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MitsisHotels2011, Internet Sales at Mitsis Grand Hotel Beach Hotel, responded to this reviewResponded June 24, 2011

Dear Yvonne Herefoshire,
thank you for your getting to all this trouble to write your review on Mitsis Grand Hotel upon your return from your holidays. We are very glad to know you've spent great holidays in Rhodes while staying at our hotel and thank you for praising our hotel's staff and the effort they put to have everything spotless and in place.
If you ever decide to visit Rhodes again we will be more than happy to welcom you again.

Have a lovely day.
Regards,
Stella Tsantila on behalf of Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2011

We have just returned from a great 10 days stay at this hotel. We stayed in a nice room 581 with a sea view to the front of the hotel (cleaned every day by lovely friendly staff). Good choice of food in the buffet restaurant and you can also choose to dine in the Italian & Chinese so you could rotate your meals (Says you can only use these once per stay but we used them both twice and no issues). Lobby bar is relaxing and good 1/2 price cocktails from 6:30pm - 8pm. Slightly older clientele but your only 2-3 minutes walk around the corner to bars etc .... Boomerang Bar has SKY (if you want to watch any sport) . Buses to Lindos take about 1 hour 15 and cost 10 Euro's return.

Room Tip: Ask for a sea view on a high floor!
  • Stayed: June 2011, traveled as a couple
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2  Thank AlisonBoole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MitsisHotels2011, Internet Sales at Mitsis Grand Hotel Beach Hotel, responded to this reviewResponded June 22, 2011

Dear valued guest,

thank you for your review.
We are happy to know you've spent some nice holidays at Mitsis Grand Hotel in Rhodes.
We trully hope that we will have the pleasure to welcome you again when you return in Rhodes.

Best regards,
Stella Tsantila on behalf of Management.

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Reviewed June 20, 2011

Just returned from a week at the Grand Hotel (19/06/2011) and apart from the beds which were uncomfortable I could not fault this hotel. The staff work extremely hard long shifts to provide an excellent service and the hotel is kept spotless. The rooms are cleaned and the towels are changed daily. The variety of food in the restaurant was again excellent as were the staff. There are a total of four swimming pools non of which were over crowded and there was no shortage of sun beds. Pool towels are supplied free of charged but there is a 15 euro deposit per person which is returned at the end of your stay.
So unless you are a serial moaner who complains about the slightest thing do not worry about staying at this hotel as like us you will have an excellent holiday.

  • Stayed: June 2011, traveled with family
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2  Thank russ500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MitsisHotels2011, Internet Sales at Mitsis Grand Hotel Beach Hotel, responded to this reviewResponded June 22, 2011

Dear valued guest,

thank you for your email. We appreciate your kind words and the fact that you recognize the big effort to provide the best possible service.

We are sorry that you were not comfortable enough on the bed. This comment is well noted down and taken into consideration when it's time to renovate and refurbish again.

We are looking forward to welcoming you in Rhodes in the future.
Best regards,
Stella Tsantila on behalf of Management

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Reviewed June 16, 2011

Hotel was lovely and the staff were very friendly and helpful. We stayed AI and thought we had excellent value for money. The room was nice, we have been to Greece several times and in comparison to some of the self catering accomodation we have stayed in it was excellent, the room was cleaned and fresh towels etc provided daily. The food in the hotel was lovely, however it did lack on the traditional greek food, however there was always a good selection of choices. The pools were lovely, however as they were salt water they were rather cold, but you aclimatised once in.
I would recommend the hotel to anyone who is visiting Rhodes Town and a must would be a visit to the Island of Symi - it provides the postcard photo of Greece.

Room Tip: Sea View for sun on balcony.
  • Stayed: June 2011, traveled as a couple
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2  Thank stunkat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MitsisHotels2011, Internet Sales at Mitsis Grand Hotel Beach Hotel, responded to this reviewResponded June 22, 2011

Dear valued guest,
thank you for your review. We would like to thank you for taking the time to write your comments on Trip Advisor about Mitsis Grand Hotel.

Your comment for larger variety of Greek traditional food is taken into consideration and it has been forwarded to relevant F&B Department.

We are looking forward to welcoming you in Rhodes and Mitsis Grand Hotel in the future.
Kind regards,
Stella Tsantila on behalf of Management.

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Reviewed June 12, 2011

Have just got back from a week in the Mitsis. What an amazing holiday. We arrived early hours of the morning but check in was simple. The room was plenty big enough. As we went straight to bed we folded a blanket to add extra pillow height, in the morning when the maid came she swooped it for extra pillows. Would definatly ask for a sea view as the view was stunning. The food was lovely, so much of it and so much choice. The staff were friendly. Our drinks never took long and never watered down! The photographers are not there every day so no idea what one of the previous views is going on, we just told them that we were not interested and they were fine and friendly.
The all inclusive bar was good, loads of choice and very good measures.
On the way back to the airport we got to witness some of the other hotels and by far the Mitsis is the better looking and in the best location and according to other guests who stayed at other hotels, the best by far.
I read all the reviews before I went and it really put a bad view in my mind about the hotel, but to be honest they must have been staying somewhere else, or just moan at the slightest thing.
My advice for this hotel and holiday, is you will be pleastenly surprised and relax, enjoy and feel blessed that your not in any of the other hotels. Mitsis is by far the best. Oh and by the way take lots of sunscreen!
Thank you Mitsis x

  • Stayed: June 2011
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7  Thank Wanagoagain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MitsisHotels2011, Internet Sales at Mitsis Grand Hotel Beach Hotel, responded to this reviewResponded June 22, 2011

Dear valued guest,

we cannot thank you enough for your perfect review!!! We are trully happy to know that you have had such a nice time during your stay in Rhodes.
It looks like you are an experienced traveller and you know what you are looking for when travelling and luckily you got it at Mitsis Grand Hotel. Because this is the kind of holidays we offer: Pleasant and unforgettable ones!!

We trully hope we wil have the pleasure to welcome you again in Rhodes and Mitsis Grand Hotel.
Once again thank you very much.

Regards,
Stella Tsantila on behalf of Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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