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Sheraton Rhodes Resort
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Reviews (1,801)
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939
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All reviewsprivate beachcastellania restaurantsea viewold townpool barbreakfast and dinnerturkeyhalf boardanimation teamexcellent facilitiesbuffet restaurantdeluxe roomfamily roomkids clublobby areabeach towelsspecial thanks
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979 - 984 of 1,801 reviews
Reviewed June 1, 2012

The hotel is beautiful and the pool area tropical and relaxing, but by far the highlight of our stay was the Sheraton staff. We did not come across one unpleasant face! Every meal and drink served came with smiles and jokes. Happy hour by the pool, table tennis, aqua aerobics, delicious buffet food... nightly entertainment... we had a great 10 day stay. My son cried when he left because he bonded so well with the animation/kids club team. The location near Rhodes City is convenient and easily accessible with the bus or taxi. My only complaint is that given the high quality of design and landscaping, I was surprised at how poor the acoustics in the hotel lounge were. If they were piping in music, it sounded tinny and sometimes really bad especially when someone was playing hard rock! Everyone left as soon as the live act ended... coincidence?

Room Tip: We paid extra for an ocean view and were so glad we did! Sunsets and water. The back side is a cliff.
  • Stayed: May 2012, traveled with family
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3  Thank LarbraG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonRhodesResort, General Manager at Sheraton Rhodes Resort, responded to this reviewResponded June 5, 2012

Dear Valued Guest,

Thank you very much for taking the time to post your wonderful comments about our hotel on TripAdvisor.

We are pleased that you found the hotel and its surroundings relaxing and that you thoroughly enjoyed all our services and facilities.

We are especially proud to read that you have highlighted our staff as the best part of your stay with us. Feedback such as yours can only further motivate our staff in their continued hard efforts to ensure all our guests are well looked after.

With regard to the accoustics system in the hotel lounge, we assure you that our technician will look into this matter and determine how to improve the sound.

We hope you will be making tentative plans to return to the Sheraton Rhodes Resort as already our Animation Team is eager to have more fun with your precious son.

Our best wishes,

The Executive Office
Sheraton Rhodes Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 31, 2012

I was in this hotel in august 2010 with 2 kids (7 years old) and my wife .
Excellent family room , tasty food and friendly service .

  • Stayed: August 2011, traveled with family
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1  Thank jonatan s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2012

The best hotel for family, couple or honeymoon holidays.
Great location, variety of facilities, excellent breakfast, large and quiet rooms.
Friendly staff.
During 08/2011 there was a problem with beach towels (not replaced daily, so there where a couple of days that we were left without and although we requested in the reception there was shortage).

  • Stayed: August 2011, traveled as a couple
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2  Thank doli d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2012

Our stay at the Sheraton was a very pleasant one the staff were friendly and attentative it was our 29th wedding anniversary while we were away the hotel made us a very nice cake and a fabulous bottle of rose wine which was a lovely touch, the lady from Hungary on the animation team was an asset to the Sheraton we found her warm enthusiastic and informative, the only thing we thought was extortionate was the price of the chips 5euros. apart from that a very pleasing restful stay.

  • Stayed: May 2012, traveled as a couple
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1  Thank CheshireSweetie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonRhodesResort, General Manager at Sheraton Rhodes Resort, responded to this reviewResponded June 5, 2012

Dear Valued Guest,

We thank you sincerely for your time and devotion to our hotel by sharing your positive comments on TripAdvisor.

We are very pleased that you enjoyed your visit and appreciated our anniversary offers. Anniversaries are such important occasions and all of us here at the Sheraton Rhodes Resort wish you many many more!.

We will be passing on your very kind words to our Animation Manager which will definitely be appreciated and act as a great motivator.

We thank you for your valuable feedback which truly reflects the guest satisfaction we aim to achieve and very much look forward to welcoming you back to our hotel in the not too distant future.

Warm regards,

The Executive Office
Sheraton Rhodes Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2012

We stayed at the hotel on a half board basis from 2nd to 9th May 12. Our first impression was of an elegant, large reception with warm welcoming staff. Alex (Director of F&B) and Anastasia (Receptionist) couldn't have been more helpful on our late arrival and offered us dinner before completing our check-in. Anastasia had allocated us a lovely room with an awesome view of the sea front (great for watching the sun set). The hotel itself certainly lived up to our expectations of a 5 star rating; it is classy and luxurious, whilst at the same time very comfortable. As travellers who are used to frequenting good hotels, we were impressed with the range and standard of the facilities. The quality and variety of the food was great and importantly the service in the various bars and restaurants was excellent. George (Restaurant Manager) ensured that the buffet restaurant ran smoothly and had a great team working with him. The pool areas are immaculate and well laid out and Michalis and the team at the pool side bar offer a great service. The hotel is suitable for families, couples and single travellers, the Greek people are very genuine and welcoming. All in all we highly recommend the Sheraton Rhodes Resort.

Room Tip: Make sure you book a room with a sea view to watch the sun set!
  • Stayed: May 2012, traveled as a couple
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4  Thank Clive C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonRhodesResort, Guest Relations Manager at Sheraton Rhodes Resort, responded to this reviewResponded May 14, 2012

Dear Valued Guest,

Thank you for choosing to stay at the Sheraton Rhodes Resort and for taking the time to post your favourable comments on the Tripadvisor website.

We are delighted to read that you enjoyed your stay at our hotel and that you found our Reception area elegant and large. We are are also pleased to receive your positive comments about our associates' friendliness and efficiency. I have shared your comments with them as everyone works exceptionally hard to provide a professional service.

Once again thank you for your kind comments and we look forward to welcoming you on another future occasion to the Sheraton Rhodes Resort.

Warm regards,

The Executive Office
Sheraton Rhodes Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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