We stayed 2 weeks in Mitsis Alila Spa Resort in June
Hotel is really beautiful, rooms are large, balcony with sea view. Everything is clean, new, luxury
The food is not bed. Good food choices in the main restaurant.
Unfortunately there are no trees so you can’t find shade places.
But more important that the hotel is absolutely non-safety. Previous reviewers mentioned of strange situation with towels. Once day my towel had been stolen during my swimming in the sea. I was absent not more than 30 minutes. I complained to the reception but staff told me that it’s my problem. I tried to speak with manager but she was busy all time. After my regular visit to reception manager found time to meet with me. She explained that it’s my fault and I had to pay for stolen towel, I need to control towels myself and we had to swim in turns. This is a “5* hotel”. They don’t have any cameras or lifeguards near the pool and beach. Towels theft was happened every day.
I don’t want to be in the hotel where I feel myself unsafely. I want to swim with my family and know that my towels and goods are in safety. I don’t want to waste time looking for towels and discussion with staff.
So I don’t recommend this hotel and I don’t want to come back it.
- Official Description (provided by the hotel):
- The 5 star ALILA RESORT & SPA opened in May 2013 and is a real jewel, with amazing architecture epitomising style. ALILA lies at one of the most cosmopolitan resorts in Rhodes, Faliraki, and offers the richest all-inclusive 5* program in Rhodes. The 5-star resort has 314 luxurious rooms, of which 2 executive suites (70 m2), 23 junior suites, 22 family rooms with private swimming pool, 22 standard double rooms, 102 superior double rooms with sea view and 143 family rooms with sea or side sea view. At ALILA, entertainment, leisure and wellness are centre-stage, since the resort features: a main seawater outdoor swimming pool, water slides (for adults and children) a gym, a tennis court, beach volley, a center for water sports, games room and a fully equipped spa. It offers numerous gastronomic delights and a choice of tastes from all around the world, such as Italian, Mexican, Asian and Greek cuisine, as well as numerous bars, where you can sip your wine, cocktail or even champagne. ... more less
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- Also Known As:
- Mitsis Alila Resort & Spa Faliraki, Rhodes