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“Good food but service leaves bad taste”
Review of Pergola

Pergola
Ranked #37 of 68 Restaurants in Perissa
More restaurant details
Restaurant details
Good for: Large groups, Kids, Scenic view, Families with children
Dining options: Brunch, Breakfast, Late Night, Dinner, Lunch, Full Bar, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Singapore, Singapore
Level Contributor
351 reviews
99 restaurant reviews
common_n_restaurant_reviews_1bd8 209 helpful votes
“Good food but service leaves bad taste”
Reviewed October 11, 2013 via mobile

It's a lovely location, on the beach and it was one of the 2 that was crowded, our criteria for good food


We were correct, we ordered a mixed seafood for two. Thinking that it was 26, as stated on the signboard outside.

Food: substantial seafood, two types of fish, a tentacle of octopus and it's cap, large squid, shrimps with rice. All tasty and well cooked. Octopus had a unique taste different from Athens.

Value: plate was charged at 32 instead of 26. I'll explain later.

Service: what started as good service became bad. When we asked for the bill we were charged 32 instead of 26. We asked for an explanation which the waiter replied the lower priced dish had no shrimps, 3 bloody shrimps for 6 Euro? We accepted the reason as other seafood was tasty.

When we paid, we added a tip and waiter charged again. Although I've signed a first charge slip. He explained that it was procedure here. Getting angry he returned us the tip in cash. What an insult.

Called for the manager who explained that it was the procedure here to charge again. Hope there are no double charges. There episode of overcharging for the mixed seafood grill, the credit card issue and the returning of my tip leaves a bad taste in my mouth after a delicious meal.
Not to go back again

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Thank Weimin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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214 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
6 reviews
5 restaurant reviews
“Good service but average food”
Reviewed September 18, 2013 via mobile

Friendly, attentive staff and a nice atmosphere. Starters of fried calamari was freshly prepared and very tasty. Mains of were disappointing though. The moussaka, although homemade, was clearly reheated and was cold in the middle and whilst the meatballs were tasty and hot the accompanying chips were soggy and cold. Disappointing and won't be returning

Visited September 2013
Helpful?
Thank Simon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Namsos
Level Contributor
5 reviews
“Excellent service”
Reviewed September 15, 2013

Nice restaurant with the best you can find og serviceminded waiters, the one we got Ilias did not know what the best he could do for us !

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank siggen18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swindon
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Fantastic Food and Fantastic Service”
Reviewed September 9, 2013

We were walking along the seafront at Perissa on the first day of our holiday and decided to try this restaurant as it was advertising "fresh" fish, the fish was delicious and we ended up eating there 5 nights out of 7. The service is really good with very helpful and friendly staff. We highly recommend this restaurant. Hopefully will go back next year :-)) Pam Swindon

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Pam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
2 reviews
“What a lovely surprise!!!”
Reviewed August 8, 2013

As we were passing by Perissa beach during July, we saw that restaurant on the beach side and we were really starving. What a find... the food delicious, the service excellent, and the view to die for, few meters from the sea!!!
We ordered a fresh salad, and for main course "Chateaubriand" I could eat this meal every day!
Pergola is strongly recommended for every one who wants a real quality meal next to the beach side.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank 189400Chris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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