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Mill Houses Elegant Suites
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Reviews (825)
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All reviewsevery morningour honeymoontraditional suiteoff seasonstudio roomthe cliffbeautiful viewprivate jacuzzibooked a junior suiteaegean seaeating breakfastrented a carsmall poolthe hotel managerheaven on earthwatching the sunsetyour luggage
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330 - 335 of 825 reviews
Reviewed September 8, 2013

Wow - what service at Mill Houses.

Champagne on arrival, breakfast to our room every morning at a time convenient to us, weather updates, impeccable cleaning, amazing staff.....need I go on?

A special mention to Nenard the waiter/bar staff, who helped my boyfriend set up his proposal to me. He went out of his way to set the secret up - before this being our own personal trip advisor.

I wouldn't hesitate to go back.

  • Stayed: September 2013, traveled as a couple
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1  Thank Joanna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillHousesSantorini, Manager at Mill Houses Elegant Suites, responded to this reviewResponded December 13, 2013

Dear Guests,
Thank you very much for your kind words. It was a real pleasure for us to have you in the Mill Houses elegnat and an honour that you chose to share such a special moment as your proposal with us. We wish you all the best for your life together and hope to see you again soon.

Best of wishes from the Mill Houses team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

Its hard to start this review as every other review on here is absolutely glowing! Based on these reviews is why we chose to stay at Mill Houses so maybe we went in expecting too much however, our experience was just not WOW....

Upon arrival the room wasnt ready even though it was past check in time and that was fine it didnt take too long before we were in. We received 2 glasses of sparkling wine as a welcome drink which was very nice to enjoy whilst looking out over the caldera.

Our stay was for 8 nights hence our disappointment on a few things. The room we had was tiny and I would say the smallest in the place. This wasnt an issue at first but upon seeing the other 2 rooms next door to us (which were twice the size) VERY disappointing. We booked months in advance so you would think this would be taken into consideration. People who were staying 1 or 2 nights had the much better rooms. The other issue was the pool area which is tiny with only 4 sun lounges. Now I know there is very little space for pools on the caldera cliff and we were aware of this however not one day in the 8 days could we get on a sun lounge!! Fortunately we had hired a motorbike so we could go to the beach which was lovely but it would have been nice to utilise the hotel facilities at some stage during our stay.

The view from our room was distorted by TV antennas and we were right on top of a hot noisy air conditioner. Personally there were a lot of better options in this location and I was kicking myself I didnt choose one of them instead. Admittedly we were there in high season but for the money paid it was not worth it.

On the good side the housekeeping lady Maria was a dream! So efficient and helpful and a pleasure to see on a daily basis. The breakfast is great served to you at your room or you can take it in the hotel restaurant. Plenty of variety and you could order a latte which was awesome! Location is also perfect lots of restaurants on the door step and a short walk into Fira town. I would recommend the location but choose one of the other hotels if I went back to Santorini.

  • Stayed: August 2013, traveled as a couple
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4  Thank KarenaSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillHousesSantorini, Γενικός Διευθυντής at Mill Houses Elegant Suites, responded to this reviewResponded September 4, 2013

Dear Guest,
Thank you for taking the time to review our property. We do value the opinions of our customers and we are truly sorry to read about your disappointment. Should we have known how frustrated you were by the room you had, we would have tried to give you another one, even for some of the days of your stay.
We always put all our efforts to make staying a pleasant experience for our visitors, and to help them enjoy their vacations in Santorini.
Regarding the pool area, we are aware of the problem, but unfortunately we do not have any more space for more sun beds.
As for the antennas in front of your room, they belong to the hotel and houses underneath. Please be aware that we have filed several complaints to the Municipality about them, but they do not seem to have the will to help us sort this out.
Thank you for your kind comments about Maria, we are proud to have her on our team.
We would also like to thank you about your comments on our breakfast. We are happy to know that you enjoyed.
Again we truly apologize that your stay was unsatisfactory to you and we would like to thank you for taking the time to write your thoughts to us.

We wish you the best!

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Reviewed September 3, 2013 via mobile

Santorini is a beautiful place. A great hotel such as this one can only make your holiday there better. The location is perfect (only Imerovigli might be considered better), the hotel very nice and the staff and service impeccable! Obviously, it is pricey but all hotels facing the caldera are.

  • Stayed: July 2013
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Thank Max M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillHousesSantorini, General Manager at Mill Houses Elegant Suites, responded to this reviewResponded December 13, 2013

Dear guests,
Thank you for your kind comments. We are glad you enjoyed your stay in the Mill Houses elegant suites and we hope to have the chance to welcome you again in our hotel soon!

Best of regards from the Mill Houses team

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Reviewed August 29, 2013

We have spent two days during our wedding trip to Santorini in this place. And it was really great.
Staff is helpful and friendly.
The Mill Suite is so nice! And it was great to have our breakfast on that cozy personal veranda with the caldera view.
And also the food we have ordered there for dinner was very tasty.

  • Stayed: July 2013
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Thank pepstrik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillHousesSantorini, General Manager at Mill Houses Elegant Suites, responded to this reviewResponded December 13, 2013

Dear guests,
Thank you for taking the time to write a review on our hotel. It was a pleasure for us to accommodate you in the Mill Houses elegant suites and we are truly happy that you enjoyed your suite, the service and the food.
We wish you all the best and hope to see you again in Santorini!

Best of regards from the Mill Houses team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2013

We stayed for 4 nights and were blown away by Mill House and in particular the staff. The staff were extremely helpful on arrival and advised us of what to do and where to go. Nenand (did I spell that right?) is a legend and always happy to help and made us feel welcome. If you can afford the suites go for them as the view is breath taking. The studios are cheaper for a reason but still beautifully clean and offer breakfast served on the balcony. Slight down side is that Mylos restaurant is above the studios, however there is minimal noise. There is a shop near by to buy water, plenty of restaurants and bus stops close by to get to other parts of the island. Fantastic stay, very relaxing and great food/drinks/service. Thanks to whoever came to drop off my camera after I'd left it in the room after check out.

  • Stayed: August 2013
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Thank Sham1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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