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Toxo Hotel & Apartments
Ranked #25 of 68 Hotels in Platanias
Reviewed July 22, 2011

WOW! This was the best and highest level of the hotel, where I've ever been in the Mediterranean area. The hotel was as good as new, and the rooms, service and the staff was wonderful. Swimming pools, there were two. TripAdvisor recommended this place and that is why these pages should always be read before the destination and the hotel reservation. The hotel also serves as a high-quality facilities and a nice Sebastian's restaurant, where we ate several times. Across the street is a super-market where to get fresh bread each morning and evening snack. Crete & Agia Marina is a nice place anyway, and we will certainly come back again...

  • Stayed: July 2011, traveled with family
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6  Thank Fisutrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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35 - 41 of 90 reviews

Reviewed June 26, 2011

We could never recommend any hotel better than this one. We stayed for a week, and we long to go back. The hotel facilities are excellent for any type of visitor (also disabled), very clean and well kept, and offer high quality in every aspect. The appartment we stayed in was big, and with all necessary amenities, AC included. It was perfectly cleaned every day, and the house keeping ladies were kind and attentive. The sorroundings within this quite small complex (app. 35 units) were beautifully kept with nice little lawns, flower beds, and a modern layout of terraces, restaurant decks, areas for sun bathing and two very nice pools. The food was excellent - we had all our breakfast and lunches as well as most of our dinners there. The menu catered both for the international, and for us who savoured the greek dishes. And the choices for the smaller kids were abundant and agreeable ;-) However, none of the above excellences surpass our profound gratitude for the outstanding service offered to us by both reception staff and the wonderful people in the bar and restaurant. They have outdone any service experience we ever encountered before, and we hope to see these guys soon again.

  • Stayed: June 2011, traveled with family
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4  Thank flaske
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2011

We were happily surprised about our two bedroom hotel room. Children slept upstairs and we had downstairs bedroom and living room. Two toilets! Location was peaceful, still close enough to the shops and the beach. The pools, food, service, cleaning,... all made our holiday perfect. Hoping to get back there one day.

  • Stayed: June 2011, traveled with family
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3  Thank Tsuikka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2011

Very nice vacation, at a brilliant family hotel. The staff is extreme friendly and helpful, and I can't find anything to complain about.

  • Stayed: May 2011, traveled with family
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Thank bendix2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2011

We stayed at Toxo Apartments the last week of April. The weather was as good as expected, we relaxed by the pool and ordered drinks from the nice bar. After a couple of days many of us unfortunately got ill after a trip to Chania. When one of us got a severe allergic reaction, the hotel receptionist Paraskevi Chamourikou drove her directly to the local emergency in Chania and stayed with her during the whole treatment. She also assisted us when two of the others started throwing up. We recommend this hotel to everybody! The location was excellent, only two minutes walk from the beach and the centre of Platanias, and a nice little supermarket just across the road provided us with our daily breakfast. Combined with the personal warm-felt service, we had a very good holiday inspite of the illness in our family!

  • Stayed: April 2011, traveled with family
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3  Thank Annhot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2010

The hotel and pool area are ok, the rooms are quite nice. The service at the pool bar / restaurant was exceptionally slow even given the Greek time concept and one of the bartenders/waiters was rude and obnoxious. The waiter e.g. dropped a glass and there were shards by the pool area and we had to specifically ask them to be cleaned and keep other hotel residents from stepping on them. Though credit cards were accepted, paying with one seemed to be frowned upon for some reason and the waiter gave me a lecture on how I should go and withdraw money from an ATM as it would be easier for them..

All in all the hotel was ok, but the level of service was appalling. I won't go back as long as there are way better hotels on the island.

  • Stayed: August 2010, traveled as a couple
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1  Thank Z4LandShark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2010

We stayed at Hotel Toxo one week at the end of August 2010. We booked one special studio for 2 persons and it was enough for one week holiday. Slight sea view from the balcony (wasn't faced to the pool area which we liked) and morning sun until 2 pm. All in all we were very satisfied with the room. :)

The staff was Very friendly and the pool area calm and good with its' two pools and a pool restaurant/bar dividing them. Enough sun beds and shades in the pool area and during Happy Hours the staff came to take your orders by the pool and brought the drinks to you. ;)

A small playing room which had a pool table, two computers (1€ = 30 mins Internet) and some games for little children were good activities during the hottest hours if were by the pool.

Location is excellent! You can decide between Agia Marina and Platanias because the hotel is situated right between the two villages. The beach is approx. 100 m down the road (n.b. if with little children, needs crossing the busy main road) so only 5 mins walk. :)

We would warmly recommend hotel Toxo if you want to stay at a nice hotel with good location, friendly staff, clean & good rooms and calm atmosphere!

  • Stayed: August 2010, traveled as a couple
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2  Thank M_Trygg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Toxo Hotel & Apartments

Address: 25is Martiou 14, Platanias, Crete 730 14, Greece
Location: Greece > Crete > Chania Prefecture > Platanias
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Platanias
Number of rooms: 36
Official Description (provided by the hotel):
Toxo hotel is located in Platanias of Chania, a city near the sea with tourism infrastructure and development. It is 10 km (at the west) from the city of Chania and it is ideal for summer vacations. The modern design in combination with the natural beauty of the location creates a unique environment for the lovers of quietness, enjoyment and relaxation. The design and infrastructure give the opportunity of accommodating disabled people. The comforts of the hotels and the Cretan hospitality make the guest’s staying unforgettable. ... more   less 
Also Known As:
Toxo Hotel & Apartments Platanias, Crete - Chania

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