The Minoa Palace is a resort style hotel which probably wasn't the best choice for us. We were in Greece for the first time and interested in sightseeing and the local culture, history etc. probably more so than a strictly beach/sun holiday.
Sofa (extra) bed was quite hard and not so comfortable, although the main beds were very nice. Our room was on the beach side and while nicely furnished with a nice ocean/pool view, it did have an unpleasant smell upon entering, although within a few minutes of having the aircon turned on, it disappeared.
Breakfast buffet was good with a nice selection, good service and pleasant atmosphere on the beach. Plenty of deckchairs on the beach were available during our stay, but it was evident that many people "reserve" the deckchairs at the pool at an early hour, and definitely difficult to sit by the pool unless you do the same. We're beach people so it didn't matter to us. The beach area was fine, although within driving distance, many much nicer beaches are to be found. (Elofonisi, Farasarna, etc).
However a couple small things decreased our rating of this hotel. They charge for the safety deposit box in your room. This is the first time that I have ever come across this in any hotel ever - I travel extensively on business as well as for holidays! At a beach resort everyone needs to use the SDB so this seems quite petty and unreasonable.
The second thing is on our arrival (Sunday) we needed to have some necessities laundered. We were upcharged for the express service to obtain the return of the items on Tuesday afternoon. Perhaps it was a mis-communication, as apparently the laundry is closed on Sunday. We don't believe that the staff either explained the return time adequately, or that they showed any sympathy to try and resolve this issue.
In both cases, small money was at issue, and while supposedly a 5-star (and 5-star prices), the Minoa Palace shouldn't have to stoop to these kinds of practices.
While overall a nice hotel, not to our taste. It was a last minute booking and we should have planned better to find a more suitable place for our family's first visit to Crete. A smaller inn or hotel in Chania or Reythmon would have better fit our travel plans.
- Official Description (provided by the hotel):
- Minoa Palace Resort offers majestic views of its surrounding countryside and the White Mountains. To the north, the hotel enjoys panoramic views of the endless beach of Platanias with the shimmering sapphire blue Aegean beyond. With the extension of the hotel in 2008, guests have immediate access to the beach, over the aerial bridge, connecting the two hotel's sections. The luxury and comfort, combined with the attention to detail and the relaxed atmosphere, provide a holiday to remember for a lifetime! ... more less
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- Also Known As:
- Minoa Palace Resort And Spa
- Minoa Palace Platanias
- Minoa Palace Hotel Platanias
- Minoa Palace Resort Platanias, Crete - Chania