We stayed here early June, and although the weather wasn't great the first two days the holiday was still lovely. The hotel is very good, clean, good food, helpful to fit in around you with swapping dinners for lunches etc if you want to go out for dinner, or swap for dinner on the beach as often as you wanted at no extra cost, good day time activities, did a free cooking class which was wonderful, good location with an easy walk into the town or and easy bus ride into Chania (which was just beautiful). The staff were (mostly) friendly and helpful, and the rooms were very good. The pools where very nice, and the beach (if you could get a sun lounger when it was busy) very nice. The spa was very good and the treatments just lovely, though you do have to pay extra for the sauna etc which is a bit annoying.
When there we were to start with put in a huge room which was lovely, but is was ground floor facing out to the front of the hotel, which we soon found out was horrid, and before 6am every morning there was lorry's and the like out the front, and the maids and their trollies in the halls making so much noise I could not sleep, we mentioned this to our Thompson rep (Sue, who was fantastic) and she and the hotel got us sorted moving to another room a day later, the room was not quite as big, but just as lovely, and all done very efficiently and was much quieter with a lovely view. So we were very grateful for the work put in to that, otherwise it would have ruined our holiday.
A few other minor points, the bar/beach staff were not very friendly, which was such a shame, as every other member of staff was delightful and could not do enough to help you, would be better if there were up to the standards of the others. As previously mentioned in the spa the fact you had to pay for the sauna etc, and book in advance, even though there was never anyone using them, was a bit annoying especially as it is a spa resort, would have thought they would be included. Again as mentioned initially being put in the noisy room was not a great start, even though the issue was handled well, did make for 2 uncomfortable days at the start of the holiday. The fact the hotel was on two sides of a busy road wasn't great, though wasn't a huge issue, was just a shame that such a lovely place had this very busy dirty road so close by, and some of the surrounding buildings were very shabby, again not a big issue, but as the hotel its self was so lovely it did put the other buildings around it to shame and seem a bit out of place, would be good if the other buildings could be done up or bought and included into the hotel to make it bigger and nicer.
However was a lovely stay and the few negatives would not put me off from recommending it to friends and family, as we did have a lovely time, but I just cant quite give it the 5 stars because of this.
- Official Description (provided by the hotel):
- Minoa Palace Resort & Spa hotel offers majestic views of its surrounding countryside and the White Mountains. To the north, the hotel enjoys panoramic views of the endless beach of Platanias with the shimmering sapphire blue Aegean beyond. With the extension of the hotel in 2008, guests have immediate access to the beach, over the aerial bridge, connecting the two hotel's sections. The luxury and comfort, combined with the attention to detail and the relaxed atmosphere, provide a holiday to remember for a lifetime! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Cheap Tickets, Priceline, Orbitz, Hotwire, Travelocity, Bookgreece.com, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Minoa Palace Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Minoa Palace Resort And Spa
- Minoa Palace Platanias
- Minoa Palace Hotel Platanias
- Minoa Palace Resort & Spa Platanias, Crete - Chania