We are a family with a 2 year old, and we had a lovely week in this hotel. I wouldn't wish more than we had during this week.
The good (very good) things-
-Wonderful friendly staff in restaurant and bars, including the management- they all are wonderful! Thank you Zafiris, Katerina and others!!!
-Plenty of space by the pools, perhaps because May is still a low season. But there are so many pools on the territory, deep and shallow, with waterfalls, different shapes. Minus was (we thought) that none of the pools were warmed up. My daughter wouldn't mind warmer water.
-Relaxed atmosphere. It feels as if you are there all by yourself, and yet work is being done (invisibly) to make your stay pleasant.
-Room was good, pool view, we had some noise during first night from electricity meter but it was removed the next morning after we reported it in the reception- quick service!
-Missing our holiday and wishing to come back
-Playground for children. My daughter loved the personnel in the restaurant- they played with her and entertained her all the time! Now at home she plays restaurant. :-)
-Food was excellent, variety in the evening, breakfast usually same every morning, of good quality. We enjoyed everything. I was very particluar about food to feed my daughter properly, and cannot complain about the quality or variety. Soup, salads, 3-4 choices of meat and fish, 2-3 choices of rice or potatoes etc, great choice of desserts.
-Beach is very close. Lovely sand, clear water, quiet.
The room wasn't cleaned properly.
The reception staff was arrogant and not really friendly.
Whatever is at extra cost this cost is very high...
Go there and you will enjoy it. People here discuss 3,4 or 5 stars this hotel is. In my opinion it is about 4 stars generally, 5 star for the staff, pools, beach and food, 3 stars for cleaning services.
As long as you enjoy it, it doesn't matter how many stars.
Our holiday in general was 5 stars.
Thanks to the hotel personnel.
I recommend it to anyone.
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- Also Known As:
- Porto Platanias Beach Hotel Platanias
- Porto Beach
- Porto Platanias Beach Resort & Spa Crete - Chania