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“Fantastic Holiday from Start to Finish”
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Excellent
36 reviews
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Overview
Chalet -
6 Bedrooms, 6 Bathrooms, Sleeps 13
Chatel, Abondance, Portes du Soleil, Haute-Savoie, Auvergne-Rhone-Alpes

Reviews from our community

Excellent - based on 36 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
ciagur
guernsey
Level 3 Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Fantastic Holiday from Start to Finish”
Reviewed March 14, 2016 for a stay in February 2016

Stayed at Chalet Les Frangins for a week in Feb 2016 with my husband, 2 children and another family. We were collected from the airport by Bruce , who was a great character and was fantastic with the kids. He picked us up every morning and took us to our lessons and would pick us up at the end of the day at a pre arranged time. A few days we had a tired kid who wanted to leave early and nothing was too much trouble- we were never waiting long.

Chalet itself was lovely. Really clean and spacious- very warm and cosy too. Bedrooms were well appointed even had adaptors with UK plugs. Paul and Anna our hosts were great. Nothing was too much trouble- especially for the picky eaters and kids in the family. Loads of good wine with Dinner.

Hot tub and games room came in useful as did the TV and DVD player.

Thanks to Glenn and Francis the owners who helped us with recommendations for lessons, ski hire, passes etc. Couldn't recommend this chalet highly enough- we would definitely look at going back- if they will have us!!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
10Rob10
Jersey, United Kingdom
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great people, in a great chalet serving great food and providing a great service!”
Reviewed March 8, 2016 for a stay in February 2016

A group of 11 of us stayed as Les Frangins and as our first chalet experience as a group it was superb. Right from the start of the booking process through to the departure at Geneva (more on that later) Glen and Frances (Alpine Quests owners) were so helpful and flexible to our requirements.

That chalet itself has a great feel to it with plenty of space to spread out between different areas (Lounge, TV area, games room, terrace etc). Bedrooms were well appointed and spotlessly clean every day. The views both up and down the valley from the balconies provided a motivating start to every day.

As we were not there a full week (due to our own travel constraints) we were delighted to be offered catered basis for every day of our stay and apart from the occasional tripn to local pubs (Lion D’or and L’avalanche 5-6 minute walk) we had no need to leave the comfort of the chalet.

The ski area of PDS is well known so I will not review that here but our ski experience was only added to by the service provided by Glen, Frances and Bruce – each morning straight after breakfast we loaded up in to the minibus and were taken to the starting point of our choice by Bruce and/or Glen and picked up whenever and wherever our legs failed for the day (hot-tub and sauna well used to revive tired legs). I can’t continue without a big shout to Bruce for guiding us round the mountains on more than one occasion and supporting one of our group in particular in the early days of re-finding his ski-legs. It’s the people who make a holiday and Bruce was one of those people who really made a difference to our trip so – thanks Bruce...whoever you are ;-)

We have to give extra thanks to Glen and Frances after one of our party lost a jacket and only realised it contained his passport when we were well on the way back to Geneva airport. The jacket and passport were found, calls were made and minibuses waited half-way down valleys whilst Frances caught-up with the offending item in hand to avoid a costly trip to the embassy for emergency travel documents….thanks for everything on that one.

I have saved the best for last – Paul and Anna were our hosts for the week and we cannot thank them enough. Firstly the food was outstanding, good quality restaurant standard every day and tasty treats when we got back from the slopes each day. Aside from the excellent food Paul and Anna really made us feel relaxed and at home whilst being extremely patient with our every changing requirements!

Great people, in a great chalet serving great food and providing a great service! Thanks to Glen, Frances, Bruce, Paul and Anna for a great trip!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Food and daily transport to ski lists
Liked least: We can't control the weather
Traveling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mark b
ellon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Welcoming and comfortable with great food!”
Reviewed December 29, 2015 for a stay in December 2015

This is the second time I have been to the chalet, it is simply a home from home experience with better food!. They always have excellent staff who not only make you feel welcome but are also knowledgeable about the area, as is Glen and Frances. I will be going back again with out doubt with friends and family.

Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cedarg
Ashford
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Exceeded expectations. Lovely chalet, hosts and food.”
Reviewed December 29, 2015 for a stay in December 2015

Holiday with my 13 yr old son, so a catered chalet holiday was perfect. Haven't done this type of skiing holiday for more than 10 yrs and then we had mixed experiences. So I booked with some trepidation but I shouldn't have been concerned. Terri and Graham were lovely welcoming hosts and fussed over my son! The food was as good as we get at home (and my son's mum is a great cook!). The facilities were very good and spotlessly clean. Company was good too! What more could you ask for? Apart from more snow.....

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Food and atmosphere
Liked least: Shower hot water not as hot as home - but that's a personal preference
Traveling group: Teenagers
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Filters
Suffolk
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Chalet Aaron”
Reviewed December 28, 2015 for a stay in December 2015
1
person found this review helpful

Having stayed twice before at Chalet Frangins we have just spent an excellent Christmas at the sister chalet Aaron. Glen and Frances again looked after us very well, making organising a large party very easy. Aaron is a very comfortable chalet with good facilities. A short walk across the road takes you to the La Linga ski lift or you can get the bus easily from right outside the chalet. The food was first class and the chalet hosts friendly and helpful. I would thoroughly recommend Alpine Quests and their chalets.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas M
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Fantastic choice of chalet”
Reviewed April 6, 2015 for a stay in February 2015

From the moment we enquired about booking, the level of customer service was fantastic. This continued on arrival at geneva airport and throughout our stay.
This was the first time we had stayed in a catered chalet and we were pleasantly surprised about the high standard of accommodation. The chalet was impressive with a fantastic log fire, hot tub and sauna.
Francis and Glen made us feel very welcome and drove us every day to wherever we wanted to ski. Hayley and Rory were great host and looked after us throughout. Would highly recommend this place to stay, chatel is a lovely resort and pistes were well tendered with plenty of runs for all levels.
Stayed as a couple first week in feb.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gillian C
Newcastle upon Tyne, United Kingdom
Level 1 Contributor
4 reviews
“Fab 50th Birthday Celebrations”
Reviewed March 26, 2015 for a stay in March 2015

We stayed at Les Frangins for the second time with a group of friends to celebrate my husbands 50th birthday in March. Glen and Frances couldn't have done more to ensure the celebrations went well.
Hayley and Rory were excellent chalet hosts and did a fantastic job of the weeks catering and also decorating the chalet for the "birthday party".
Already in the process of booking again with Alpine Quests for next season, would highly recommend.

How easy was it to book the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Excellent accomodation, location within Chatel and short transfer time from Geneva airport
Traveling group: Friends
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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