When we first arrived at the hotel, we thought it was great. On the second night we had no hot water, after getting soaked that day, we just wanted a bath more than anything. After phoning down to reception we were told to try again in 40 minutes, which we did and still had no hot water. The next morning, we did have hot water but then had none, again, at night time. This time we went down to the reception and explained and the receptionist said there is a dial to turn and he would send someone up to show us. After waiting an hour, we phoned down to find out what was going on and apparently they were sending someone up tomorrow. We explained that we wanted a bath that night, after getting soaked again during the day. The reception then phoned back saying they would move us room. We packed, went into reception and they showed us our new room. Not only was there still no hot water, the room was a mess. The bathroom was dirty, the bath had no plug, and there was a fork down then sink! The room was smaller in general and instead of a bed like what we had in the old room, it was a pull out sofa. The lights were hanging off the walls and the light switches had no covers. There were also still dirty dishes in the dishwasher. There was also no safe in this room which meant the next day we had to carry our passports around with us. We then asked to be moved back to our old room considering there was no hot water anyway but we were told no, that wouldn't be possible! We were very disappointed in this hotel. There is also nothing around the hotel, so we had very little to do at night. The area wasn't very friendly. The only good thing about the hotel was that it was right next to the metro.
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