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“A wonderful Christmas break....we'll be back!”

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Hotel Ferienwelt Kristall
Ranked #5 of 28 Rauris B&B and Inns
Birmingham, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“A wonderful Christmas break....we'll be back!”
Reviewed January 3, 2012

My husband and I have just returned from a weeks ski-ing holiday at the Hotel Kristall in Rauris, we had a fantastic time and a wonderful experience. The staff at the hotel are all very friendly and helpful, food overall was of a high standard,we stayed here for Christmas the Christmas dinner was very good. We were made to feel very at home and even had a visit from Santa Claus, the hotel owner wished each guest a merry christmas personally at our table during dinner and gave us a bag of presents (chocolates and toffees) -a lovely and unexpected surprise. The bedrooms are a little basic but they are clean and comfortable with plenty of room to store all your ski-ing gear. We also had fantastic views from our balcony across the mountains. Rauris itself is a most picturesque and traditional small village but all amenities are available.... good restaurants and a couple of bars...Shakes Beer bar is good fun if a little smokey! We will definitely be returning! I also definitely recommend booking with Crystal ski, our experience was great and the reps are informative and knowledgeable. A very memorable holiday.

  • Stayed December 2011, traveled as a couple
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    • Sleep Quality
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Helpful?
6 Thank Kate Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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62 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (9)
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English first
Dublin, Ireland
Level Contributor
57 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed February 23, 2011

On the 8th January we went ski-ing in Austria with Crystal Ski holidays.
The brochure ststed the Kristall Hotel is 4 star. Our experience was very bad and the owner was fully aware of the problem which makes matters a lot worse. My wife and I were attacked by BED BUGS (black despicable insects) and I harvested the horrible blood suckers into a beaker from the bathroom and showed them to the management. We were moved from room 106 immediately to a room in the new wing which was better but we could'nt sleep. The hotel owner (Ms Notburger F) was unpleasant and after we departed to the ski school they removed the evidence (5 live bed bugs and 1 burst bug) before we could show the bugs to our tour representative. DO NOT STAY HERE if you value your nights sleep.

  • Stayed January 2011, traveled with family
    • Value
    • Location
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Helpful?
9 Thank Tonycontrol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Rauris hotels

Cork
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 15, 2011

Just spent a week there. The staff could not have been nicer. Perfect for a family and quiet a night, food excellent. Ski bus first stop is out side the hotel so there is always room.

  • Stayed February 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank AdrianCork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chichester
Level Contributor
41 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed January 24, 2011

Hotel Kristall is positioned at the far edge of the village and is only a 10 minute stroll to the ski slopes and 5 minutes to the village centre. The hotel provides a traditional Austrian breakfast and a very good choice for the evening meal. The only criticism I have is that drinks in the hotel bar are on the pricey side but other than that I would reccomend staying at the hotel.
There is a ski bus that runs every 30 mins and is usually on time and as the Kristall is the first stop the bus is always empty.

  • Stayed January 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eclipse10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff Wales (UK)
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed February 25, 2007

Rauris is advertised as a "quiet" resort, and indeed there is nothing much to do after 10p.m.
However on our visit, it was extremelly busy. Between the fact that there was a lack of snow further down the valley, and that the week coincided with the Dutch half term holidays, it was far from quiet.
It took 45minutes to get on to the gondolla, and the ski buses were absolutely packed. We were lucky to be staying at the Kristal hotel, which was first on the run. As the buses only ran every half hour, needless to say that there were a lot of frustrated (and late) skiers. The busy period also meant that there was no chance of getting a locker, meaning that you had to wear your boots, and carry your (and your kids!) skiis and poles onto the (packed) bus, there and back.
On the plus side, we had fantastic weather, and the skiing higher up was very good.
I can recomend it, but the resort is not capable of handling the numbers visiting it, so be prepared for some very lenghty waits!!

Helpful?
11 Thank alang1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Ferienwelt Kristall

Property: Hotel Ferienwelt Kristall
Address: Marktstrasse 2, Rauris 5661, Austria
Location: Austria > Austrian Alps > Salzburg Region > Rauris
Amenities:
Bar / Lounge Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #5 of 28 B&Bs / Inns in Rauris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Ferienwelt Kristall 4*
Number of rooms: 65
Reservation Options:
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Also Known As:
Ferienwelt Kristall Rauris

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