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“Good value, everything you need for a top ski break”
Review of Hotel Sonnhof

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Hotel Sonnhof
Ranked #5 of 10 Hotels in Rauris
BRISTOL
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good value, everything you need for a top ski break”
Reviewed February 6, 2011

Good value hotel, food is more than adequate, location is good also, but try and get a locker for all ski equipment, it is a bit of a distance to the main gondola.
The only downside for me is the fact that some staff could neither speak German nor English.
As far as skiing goes, the resort is fantastic, with a great ski school in Adventure Rauris, I suppose we were just lucky to get one of their best instructors in Vilmos, whose English is spot on and his instructions even better, seek him out!

  • Stayed February 2011, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
3 Thank PASTRAVELS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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71 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Polish first
  • Any
English first
Grimsby, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 2, 2011

stayed in sonnhof hotel on skiing holiday found staff excellent and polite food very good white bread was available only 2 slice toaster was present beds a bit hard kids loved swimming pool overall was very pleased with our holiday

  • Stayed January 2011, traveled with family
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Helpful?
1 Thank larnski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex, United Kingdom
Level 5 Contributor
71 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed February 1, 2011

This hotel is in a lovely location behind the church in Rauris. We were checked in very swiftly and our rooms were ready early which was helpful after an early start.
The room was very spacious for 2 adults and consisted of 2 singles pushed together and 2 chair beds if required. There are no tea/coffee making facilties and the tv only had German channels. I think we must have had a disabled room as we had no bath but the shower was good and had a seat in it!
The food in the hotel was perfectly l fine - not a wide choice but usually a pasta dish, meat dish, potatoes and veg. Pudding was mostly a bread based dessert.
The staff in the reastuarant were top notch particualrly Josef and Marie. They were very helpful and can't be faulted, Drinks were reasonably priced although they did tend to shut the bar around 10pm.
The sauna was a surprise and avaialable unitl 10pm.
Our only complaints about the hotel was that the beds were very firm and the hot water sometimes dropped out in the evening, probalby due to demand! However, the walls were very thick as we didn't hear a peep from the families either side of us - unfortunatley the church bells do ring about 6am though!
Overall though the staff were helpful and the food perfectly fine after a day on the slopes. We would stay here again.

  • Stayed January 2011, traveled as a couple
    • Value
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Helpful?
2 Thank bluemoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
llandeilo,wales
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 30, 2011

warm welcome from reception staff, rooms were ready for us even though we arrived 3 hours before check in. Rooms basic and not much room with all 4 beds. A few times had no hot water for a shower but this was put right quickly when we complained. There was plenty of food (buffet style) which was on the whole nice but usually luke warm. Could not fault the restaurant/bar staff who were always helpful and worked like trojans. Our kids (12 and 10 years old) enjoyed the swimming pool however when they had finished with swimming didn't have anywhere to hang out. they liked going to chat to other children in the hotel,sitting on the stairs or down by ski room. A man who I believe was the manager was not at all child friendly and didn't like them hanging out around the hotel. On two occassions during our week there he man handled the children which freaked them out. I could understand him getting angry if they were unruley or making alot of noise late at night but these incidents happened around 8.30pm. He certainly could of handled the situation a whole lot better. maybe providing a chill out room for the kids and discussing any problems he has with the parents. For this reason I cannot recommend this hotel for families with children.

  • Stayed January 2011, traveled with family
    • Value
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Helpful?
1 Thank relmfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wolverhampton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 16, 2011

Hello,We are a family of 4, two adults and two children aged 2 & 1 years, before we booked our stay at this hotel, we did look at the reviews online and there were a few negatives, however we have been so many times o Austria and the people and quality of hotels and services ahave always been fantastic "Really 100%" so we thought maybe this hotel would not be so bad.... heres our experience as on the 5/01/2011. We arrived at the hotel at 15:20h and the welcome at reception was good, but that is where it all ended. beyond reception we found the Hotel Maintenance very poor and the room "Smelly" and the covers on the beds were child size! when we informed the staff about the size of linen they did not understand a WORD of English. We got no resolve from them at all and the only English speaking member of staff was off duty so we left the matter! OK so now we moved on to the next problem: It stated that the hotel had bottle warming service for babies milk, so we asked for the bottle warmer and the reply we got was "NO" we then asked some other member showing them the bottle to warm and they said "MICROWAVE" in the chefs kitchen. we declined the offer. the struggle had begun! Every single member of staff was Hungarian, not an Austrian in sight. Let me give you the low-down: the hotel clients were 60% Hungarian / 20% German 10 Eastern Europeans and 5% English. The food was Diabolical junk not fit fora dog.
No White bread for toast/ No black Tea with milk / Cold Coffee / No Childrens Menu / A none fuctional pool / Rude staff / We were never asked if we would like drinks at meal-time while they asked all other clients! We spoke to the locals about the dreadfull service at the hotel and they all told us the same story: This hotel is now owned by the bank due to debts and the Hungarian owner must operate the business on a tight budget to payback the debts. This made sense to us, now we knew why the staff just did not care for us 5% English. I could go on and on about the problems but in a nutshell its not for the ENGLISH its a complete HELL HOTEL. I will be producing a video report about this hotel on youtube.

  • Stayed January 2011, traveled with family
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Helpful?
5 Thank Smith2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warsaw
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 3, 2011

To put it shortly: if it was renewed, if it did not have so many paintings by the same on the walls, if it had parking space for all the guests, if the water in the swimming pool was more transparent, if there was a shower at the pool, if the room for 4 was just a little bigger, if there was shampoo in the bathroom, if the food was (much) better, if the staff could speak better English - I would say: yes, three stars, of course, why not. But because of all the "ifs" I think it should be two stars. As simple as that.

  • Stayed November 2010, traveled with family
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Helpful?
1 Thank Michal12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 6, 2010

This hotel is essentially a cheap place to sleep between skiing. It is run by a young, friendly Hungarian crew, serving a clientele who are a slightly odd mix of Brit ski packagers and East European families. It just about works, though the East European bias of the cooking may not be everyone’s choice. Breakfasts are also rather basic. But then, Austria is hardly a gastronome’s paradise. The fabric of the hotel cannot have changed much since the late 70s or early 80s, though, in fairness, the current owners appear to have redecorated the place. The rooms are adequately spacious for two people, and our bathroom had a bath, which in my view is a must if you are skiing. It’s a bit of a walk to the gondola, but not more than 10 minutes. All in all, as long as you are not high maintenance (they don’t supply toiletries in the bathrooms) and aren’t paying above budget rates for your package, it’s perfectly all right.

  • Stayed February 2010, traveled with friends
    • Value
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    • Service
Helpful?
Thank MatureLondoner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Sonnhof

Property: Hotel Sonnhof
Address: Sonnblickweg 17, Rauris 5661, Austria
Location: Austria > Austrian Alps > Salzburg Region > Rauris
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 10 Hotels in Rauris
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Sonnhof 3*
Number of rooms: 36
Official Description (provided by the hotel):
Let me introduce ourselves. We are the new owner of Hotel Sonnhof *** since 1st April, 2009. We are a young Hungarian family and we try to satisfy all the wishes of our guests. Big and delicious dishes, clean and new rooms, wellness, guided tours, children care. Ask for special offers! Be our guest! ... more   less 
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Also Known As:
Sonnhof Hotel Rauris

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