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“No Sleep. Noisy, noisy, dusty.”
Review of Hotel Raratonga

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Hotel Raratonga
Ranked #7 of 33 Santa Teresa B&B and Inns
Certificate of Excellence
Eurozone
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“No Sleep. Noisy, noisy, dusty.”
Reviewed May 20, 2008

Booked 2 nights here (on the basis of one suspiciously good TripAdvisor review...) as part of a 2 week circuit of Costa Rica by hire car. Indeed the owners give a nice welcome and the wooden accommodation is clean inside. However, we did not sleep due to all night fighting dogs, quad-bikes passing, cockerels that cock-a-doodle-doo'd from 1am, plus we could hear every word the guests in the next room were saying due to the paper-thin wood partition, and the killer, next-door's howler monkey really going for it. Awful, plus everything was permanently dust-coated due to the proximity to the dirt road (not the beach side...)
We made the mistake of paying the 2 nights up-front ($70). When we emerged red-eyed and nauseous with insomnia to recount the first night to our host, we were told that everywhere in Costa Rica is this noisy and to chill out and enjoy the nature... and no refund, not even for the second night (which of course we did not spend here). We subsequently spent 12 extremely peaceful nights in various CR hotels.
Anyway, dear owners, we hope you put our $35 to good use.... Maybe an investment in earplugs for future unfortunate guests?

  • Liked — Cheap for Costa Rica, but as I have learned with age, you usually get what you pay for
  • Disliked — So so noisy
  • Stayed May 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank PerfectReefBreak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raratonga, owner at Hotel Raratonga, responded to this review, May 31, 2008
We are terribly sorry to hear such things about us and certainly we do not recognize in such description, as many of our customers well know.And we are really disappointed to see that the huge effort we put in our job is being destroyed like that.
Hotel Raratonga is choosen often for being such a quite place in one of the quietest and most virgin area of Santa Teresa and certainly it is the most common caracteristic which is highlighted from our customer
I thought that people used to come to Costa Rica also to see and indeed hear Howlers monkeys and "noises" of natural life around.In this case the "next door howler monkey" was at a distance of 200 mts,since we do not have any tree suitable for them in our property,so they are not next door,but for some reason they are called Howlers.
Monkeys that morning were particularly excited because we had our first rain of the season and i well explained it to those people,which at the beginning addressed to the monkeys as pigs...they really thought they were pigs...no idea of what a howler monkey was and not even interested in go and see a real one when i showed them where they were.
As for the dust...At the beginning of the review this person appointed that indeed the room was nice and clean,and then he contradicted himself saying that everything was dust coated all the time.Rooms cannot possibly be dusty since are provided with A/C and windows,which we always keep shut.
Dust in outside area cannot really be our fault.In Santa Teresa we have a not paved road and all the town is putting an extreme effort to make it paved for next year.But really this is Costa Rica...I find it really mean from this people to address us for the dust caused by the dirty road.
Most of people come to Costa Rica to find a still virgin place,one of the few left in the world.And part of all his attractive is due to all these "inconvenients" that these people really disliked.We are really proud of thisn place as it is,we absolutely do not want to be another Cancun.
Finally this people only wanted to leave the place and our policy, which is well shown in the reception, is that we do not refund nights that have been reserved.Being a really small hotel(only 6 units) we have to decline reservations from other people in order to keep the ones that customers want to reserve.These people have been really upset when I told them that a refund would not be possible,so here comes the bad review of course.
The last thing is that he said that you pay what you get...He actually did not:Rooms have A/C,ceiling fans,minibar,coffemaker,orthopeadic mattress,sheets and towels,private bathroom with hot water and daily cleaning.
All this for $35 per night per 2 persons in this season.I challenge anyone to find a better price for all this.Certainly if he thought that he would be staying in a wonderfull resort he wouldn't had to expect to pay $35 per night.
I really hope the redaction could publish my response to this review.It is really important to us to stand for our hard work.
Best Regards
Alessia Sonnati
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Toronto
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 23, 2008

My boyfriend and I just spent 2 weeks at the hotel Raratonga. It was amazing. We initially booked in for 5 nights, and after looking at a number of other hotels in the area booked in for another 9 nights.

Alessia and Stefano the Italian owners are so nice and very helpful. They are always around, so security is great. The place is immaculate as are the grounds. The rooms are all wood with white linens, very nice. Great bathroom showers (rain shower head... loved it) It's about a 3 minute walk from the beach, and about 10 minutes from the Santa Teresa Centre. The nearest Soda is about a 5 minute walk (maybe less).

Already planning another trip back. We were there with my parents for the first two weeks and they also thought it was great. We were in Santa Teresa for a wedding and had the chance to see a number of other hotels in the area that friends were staying at, and I think this is one of the best deals in the area. Comparable to many of the pricier hotels. Oh, and a new grocery is opening about a 2 minute walk away which will be an added bonus.

Definitely recommend this hotel to anyone visiting Santa Teresa who wants a clean, comfortable and secure place to stay without spending a fortune.

  • Liked — clean, beautiful rooms, great value, good shower, great owners,
  • Disliked — that we had to leave :(
  • Stayed February 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marlaanddan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Raratonga

Property: Hotel Raratonga
Address: | 3 kms north from the Intersection of Playa el Carmen, Santa Teresa 60111, Costa Rica
Location: Costa Rica > Province of Puntarenas > Santa Teresa
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 33 B&Bs / Inns in Santa Teresa
Price Range (Based on Average Rates): $
Number of rooms: 10
Official Description (provided by the hotel):
Hotel Raratonga is a small friendly lodge with 7 units total, double private rooms and fully equipped kitchen apartments for 2 to 4 persons, swimming pool, A/C, private bathroom, hot water, safety box, wi-fi, daily cleaning. Rates from $45-$60 p/night p/double room. 5 minutes walking from the best surf spot and beach of Santa Teresa, supermarkets and restaurants. Ideal for couples, families and group of friends. ... more   less 
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Also Known As:
Raratonga
Hotel Raratonga Costa Rica/Santa Teresa

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