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“Hot time in Costa Rica!” 3 of 5 stars
Review of Occidental Grand Papagayo by Barcelo

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Occidental Grand Papagayo by Barcelo
Ranked #7 of 15 Hotels in Gulf of Papagayo
Certificate of Excellence
Tumbler Ridge, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Hot time in Costa Rica!”
3 of 5 stars Reviewed April 25, 2013

Just returned from holiday at Occidental Grand Papagayo and had a good time. Costa Rica is not cheap like Mexico....no bang for your buck. 7.00$ for a fridge magnet floored me. Hotel room was where and what we asked for, clean and staff was great. Food aplenty, and plenty of coaties to feed. So cute! They do try and sell a vacation club package which I did not expect but they don't hound you. The hotel could of used an ATM and maybe a swimup bar and umbrellas, also lots of steps and hills. Due to time of year, was very hot for me and the lack of shade around pool was hard to handle...so down to the beach I went where it was cooler. Tours were great!!!
I did enjoy myself and glad I was there!!!!!!, but would not go back just due to long flight....I hate sitting for long periods, the hotel was just fine!!!!

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank karen g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (705)
Date | Rating
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English first
Manchester, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 24, 2013

We recently attended our sons wedding at this hotel I would like to thank harold the wedding planner for making not just the wedding fantastic but every aspect of our stay .Thank you also to katrina for all the help .Lovely hotel fantastic people , hope to see you all again soon

Room Tip: Some of the ocean view rooms are far away
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank lynn692
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middlesex
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 19, 2013

Just returned from an all-inclusive holiday at Occidental GP and having paid a premium to upgrade to their Royal Club service, we felt somewhat disappointed. Actually we felt we'd been accidentally downgraded instead:) - The only benefit appeared to be a private bar for Royal Club guests but this was deserted and so we preferred the regular lobby bar.

The room maids consistently failed to replace or wash the wine and water glasses in the room and never replaced the coffee sachets for the coffee machine nor the water in the minibar, something they were suppose to do daily - It was most annoying that every day we had to call guest services to request either coffee, clean glasses, water or beer - by the time these finally arrived the opportunity of having a relaxing drink before dinner had passed.

Buffet restaurant:
The food trays were often found empty or with a few chunks of protein burnt to the bottom of the steel serving dish.
Given the location, I was amazed that the only fish served was Sea Bass drowned in a white sauce. General quality of the food was average and uninspiring.
I'm also convinced the spirits and beer are watered down.
The best food was at breakfast - rice and beans, egg station and delicious fresh fruit but surprised they did not offer yoghurt!

We were amazed that ice cream was unavailable (especially given the number of children at the hotel)

Service:
Most of the waiters were very friendly but the team at reception and guest services were completely dis-interested!

I would recommend that you could do much better elsewhere for the same cost of staying at Occidental

  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Migwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskatoon, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 18, 2013

What can I say... this resort far exceeded our expectations! We loved every minute of our Costa Rican vacation. My wife and I were pleased from the very moment we arrived when we were greeted with a cocktail immediately upon arrival. The staff are so friendy and helpful... thanks especially to Cesar, Victor, and Katrina! Every meal served in the buffet - breakfast, lunch, and dinner was absolutely AMAZING! The buffet has a different theme each night for dinner and the selections are amazing, always with a pork, beef, and fish option as well as many other options. The buffet is very well presented, the food always looks so well prepaired and the details are like no other we've had. We caught fish on our deep sea fishing excursion and the resort chef cooked a fancy platter of the fish for us for dinner - serving it to us on a very well decorated platter. The servers served us champagne to top off the perfect evening! The drinks were excellent, I'm not sure what some of these comments of little amounts of liquor are about, because they served up some very strong drinks! I like my drinks strong and even some of these were too much for me! We were in building 21, which had a very nice view and is in a very good location, with a short walk to the pool and snack bar, while not being far from the main lobby and gym area. The grounds of this resort are immaculate. The pool is always clean with no floating leaves or debris. Honestly we would go back to this resort in a heart beat! The only complaint would be that the cleaning lady forgot to restock our towels twice and we had to call for towels, but they arrived promptly. Book this resort! You will not be disappointed!

Room Tip: We had room 2101 in Building 21. It was gorgeous! Building 21 and 22 both seem to be in the ideal lo...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Lucas W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 17, 2013

Resort could use a few upgrades but over all a great place to stay. Staff were wonderful, food was very good. The place was clean and I would highly recommend it. Went back to Costa Rica with a different group of people and we stayed at the Hilton and although the staff were nice and the food was good the Occidental was not so stuffy and the natural wildlife there was amazing. Critters roaming around all over. At the Hilton you hardly saw any because the staff were made to shoo them away. We are planning to go back again next February and will most defiantly stay at the Occidental again.

  • Stayed January 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank NZforever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 17, 2013

When we arrived we didn't like our room but we were given one that we wanted which had an updated/renovated bathroom and this was important to us as the other bathrooms were old, drab and rather dingy looking. The staff were very friendly and very accommodating and not just during the switch. The food was delicious and the resort was exceptionally clean and comfortable with gorgeous views. There are 75 stairs to walk to get to the main hotel/lobby/eating areas but I enjoyed walking them to burn the calories because of the 3 delicious meals and beverages that I had everyday :) For those of you that don't wish to walk, there is always the shuttle which you can call from your room and it's there within a couple of minutes. Great people, great food, great place, great tours. Costa Rica, muchas gracias for a wonderful holiday :)

Room Tip: Ask for blocks 21 or 22 as they have the upgraded bathrooms
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Janina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chadds Ford, Pennsylvania
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 16, 2013

My husband and I are so happy we chose this resort for our Honeymoon! Everything was perfect: the resort was clean and well-kept, the staff was courteous and helpful, and the food was OUTSTANDING! I never felt as if the staff expected tips, which is very different from other countries I've been to.
The beach was beautiful, but at night it is dimly lit and there are a decent amount of stairs to get there. There are a lot of stairs throughout the whole resort, however there is plenty of transportation if you choose.

If you're looking for a quiet, clean getaway with great food - THIS IS IT!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Sara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Occidental Grand Papagayo by Barcelo

Property: Occidental Grand Papagayo by Barcelo
Address: Playa Buena, 485000, Costa Rica
Phone Number:
Location: Costa Rica > Province of Guanacaste > Gulf of Papagayo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Gulf of Papagayo
#6 Luxury Hotel in Gulf of Papagayo
#6 Spa Hotel in Gulf of Papagayo
#7 On the Beach Hotel in Gulf of Papagayo
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Occidental Grand Papagayo by Barcelo 4*
Number of rooms: 163
Official Description (provided by the hotel):
Located in Guanacaste on the Pacific coast of Costa Rica,The Adults Only Occidental Grand Papagayo is only at 25 minutes from the Liberia International Airport. This Resort surrounded by nature, boast lush tropical lanscape with scenic views of Bahía Culebra in Papagayo Golf.Ideal for couples, honeymooners and adult guest seeking a relaxing getaway. The Occidental Grand Papagayo offers a highly persolized five star all- inclusive experience delivered by an attentive and dedicated staff. ... more   less 
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Also Known As:
Occidental Grand Papagayo Hotel Gulf Of Papagayo
Occidental Grand Papagayo Gulf Of
Occidental Grand Papagayo Costa Rica
Grande Papagayo Costa Rica
Grand Papagayo Liberia

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