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“Four Seasons Never Disappoints”

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Four Seasons Resort Costa Rica at Peninsula Papagayo
Ranked #2 of 13 Hotels in Gulf of Papagayo
Certificate of Excellence
Reviewed April 7, 2014

Four Seasons is always a favorite. As you saying goes, you get what you pay for. You sure do pay for it at the Four Seasons, but they understand this and deliver the best of everything.
Our travel company had indicated that we had an early check-in, so we arrived early to find that was not the case. They quickly worked to get our two rooms ready while had lunch at the Papagayo restaurant. They had our gluten-free requirement in their system and were quick to give us the correct menus (with lots of options). We had dinner here too during our four day visit and were very happy with all of our meals.
After a long day of travel (our first four days were in the Rainforest), I was disappointed when we arrived in our rooms to find the traditional churros (that were not gluten free). Fred, our customer service person, was apologetic and and sent us some fresh fruit instead. Honestly, I was having a bad day and he handled my poor attitude with care and even checked up on our satisfaction a couple of days later.
Our daughters had an awesome view (first floor, 4101). We paid more for a second floor room (4209) for ourselves and although is was pretty, it was not worth the extra $$. There is a complimentary laundry room in each building and on each level, absolutely genius. It was so nice to have clean clothes, especially with all of the sweating.
So many activities to choose from that were included. We chose: Cooking class (Tomato Risotto), Sundown Kayaking, Giants Golf Cart Tour (so many monkeys), Morning Nature Hike (Ivan found the most beautiful birds and was extremely knowledgable) and Stargazing. I love when a place combines fun with education, so nice. The fitness area was very useful and covered two floors. There is also nice hiking where you will often see lots of monkeys (700 stair hike, watch the directions closely, it is easy to get lost). The pools were lots of fun with inflatables and toys. Ask prices first. We ordered a fun looking drink and after the fact found out it was $17, our bad, could have ordered a nice lunch salad for that much and enjoyed it much more. The beach, so great, enough said, they continually spoil you.
The breakfast buffet was too good and I think I owe an extra pound or two of my visit to this alone. They had lots of gluten-free options and even made my daughter pancakes a couple of days. I bring my own almond milk, but they did have rice milk if requested.
I had a 90 min Bamboo Massage at the spa. Very relaxing and worth the $$.
Our final night was dinner at Di Mare. The servicer (Walter) was incredible and they brought yummy gluten free bread to start and made necessary accommodations where they could (yes, gluten free pasta, pizza and brownies). This was the perfect choice for our last night.

  • Stayed: April 2014, traveled with family
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2  Thank kenapastore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSCOSPFGM, General Manager at Four Seasons Resort Costa Rica at Peninsula Papagayo, responded to this reviewResponded April 8, 2014

Dear Guest, I am glad you had a great experience with us, and furthermore, that your dietary needs were fulfilled to your satisfaction. We are very proud of our chefs, who are always looking for ways to satisfy all of our guests' tastes and needs. Thank you for your feedback and Pura Vida! Pascal Forotti, General Manager.

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941 - 947 of 1,970 reviews

Reviewed April 7, 2014

In a nut shell:
The resort is beautiful.
The service is outstanding.
Very friendly staff - everyone.
Terrific cabanas.
The suite was great.
The food is okay, but we had unexceptional meals at Di Mare and Carocol.
The beaches at the hotel are a little dull. No waves at all, and not crystal clear. The "activities" beach is quite rocky.
This one really gets me: the pools are only 3 feet deep. All of them. I just don't get that.
It's really really expensive, and yes, that is to be expected, but with the food, beach and pool issues mentioned above, it's just not quite worth it. That amount of money can buy a stay at a place with phenomenal beaches, pools and food.

  • Stayed: April 2014, traveled with family
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Thank Catman70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSCOSPFGM, General Manager at Four Seasons Resort Costa Rica at Peninsula Papagayo, responded to this reviewResponded April 8, 2014

Dear Catman,
Thank you for taking the time to share your thoughts on your stay with us. I appreciate your positive comments about our service, the luxury cabanas and suites. I am sorry your culinary, beach and pool experiences were not everything you would have hoped for. We certainly want all of our guests to have exceptional experiences at our restaurants, beaches and pools and I will share your comments with our team so we can improve. Thank you again and pura vida,
Pascal Forotti, General Manager.

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Reviewed April 6, 2014

Took my wife and 4 kids, age ranging from 8 -16. We had the most amazing vacation, expensive but worth it.
Live animals all over the place; Howler Monkeys swinging in trees (as well as a few white face monkeys) , Iguanas deer foraging everywhere and birds of all kinds.
Each and every staff member on that property is so friendly and nice that we thought we were on another planet.
The food and drink is fresh and tasty beyond what I imagined and can be had in each of the numerous outlets including eating by the pool, bar and patios.
They play live music in the evening. Great music on the beaches and pool.
We took a boat trip from the beach and would up swimming with a whale shark. Not kidding. Most amazing experience of the trip.
Great fishing. Every time we dropped our hook and line into the water it came up with fish within seconds.
They also have an amazing spa with all sorts of cool massages and a wonderful golf course.( I don't play but it sure is beautiful).
I will return there one of these days with the whole family in tow!

Room Tip: We stayed in a 3 bedroom unit waking distance to the main hotel. It worked out fine for us. Teens sh...
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  • Stayed: March 2014, traveled with family
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1  Thank Emersong1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSCOSPFGM, General Manager at Four Seasons Resort Costa Rica at Peninsula Papagayo, responded to this reviewResponded April 8, 2014

Dear Emersong, it is very gratifying to know that you and your family were able to enjoy your stay with us to that extent. I can imagine how exciting it could have been to have a whale shark that close! I certainly hope you will have some more Pura Vida experiences next time you visit. Regards, Pascal Forotti, General Manager.

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Reviewed April 1, 2014

We just returned from a glorious week in a 1 bedroom suite with plunge pool at the Four Seasons Papagayo. The suite, tucked up on a hillside accessible by golf cart, was perfectly appointed, complete with an alcove with a pull out coach which comfortably accommodated our 15 year old. The views were amazing with howler monkeys every morning and even a visit from a vulture sunning himself on our patio.The main areas with regular rooms and the dining facilities are a little tight centered around two pools and two OK beaches. The excursions offered made our trip: do not miss Land of the Senses, a hike into a rainforest. It is worth the drive. Also, by ALL means do a sunset cruise. We sailed with whales and dolphin playing just off the stern and saw the most magnificent sunset
ever. The workout facility has all the machines and a lovely set up, though the recumbent bikes were a little dated. They do yoga and spinning classes too which is nice.

The only drawback is the limited dining options. The italian place was busy and the food just OK. The main dining room was efficient at breakfast and actually had the best food at dinner... mostly local cuisine. Caracol, the steak place located at the golf center, was very good and eating while stargazing was an extra bonus. Try Marasol (sp?) which is on the grounds of the expansive resort, but not really part of the hotel. Fabulous seafood!

Lastly, the staff, to a person, was helpful and pleasant. Greddy, a server at Papagayo, took the time to ask our names and greeted us happily, by name, every day.

This is truly a Four Seasons in every sense!

Stayed: March 2014, traveled with family
2  Thank Frequent Traveling Mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSCOSPFGM, General Manager at Four Seasons Resort Costa Rica at Peninsula Papagayo, responded to this reviewResponded April 2, 2014

Dear Frequent Traveling Mom, I am happy to know that you enjoyed your time with us and that you saw so much wonderful wildlife as well as one of our spectacular Costa Rican sunsets. I am going to make sure Greddy knows about your comments so he continues his great work! Sorry that the cuisine at Di Mare was not as memorable as we might have hoped, but glad to hear you enjoyed Caracol, Papagayo and Marea at the Prieta Beach Club nearby. We hope you are able to visit us again in the future, so you can taste a little bit more of this Pura Vida life!
Pascal Forotti, General Manager.

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Reviewed March 28, 2014

Just got back from 5 days in the Arenal area and 5 days at Four Seasons Papagayo. Loved that we saw different area of the country so different from the Papagayo peninsula and that we were so active first half that we could be lazier the second half. Four Seasons was fantastic. The hotel was beautiful and service spectacular. Yes you pay for what you are getting but it is worth it. Ask fo ranything and it appears. Plus all the little gratuitous niceties they bring you to beach and pool were welcome (sushi, popsicles, local drinks, mozzarella and tomato on skewers, ice water frequently) and, yes, they came and cleaned my sunglasses... Our kids ages 14 and almost 12 loved the teen center (skewed a bit young the week we were there spring break) and played basketball as well as billiards, made smores, etc. Pool and beaches were gorgeous and it was actually easier to get seats at beaches than pools, but even at pools there were always seats no matter what time of day (just not necessarily 4 together at the height of the day, but pretty hot so kids in pool entire time anyway). Snorkeling half day trip was great though small jellyfish at first place we stopped to snorkel - but manageable. Restaurants were good - we especially liked Di Mare, Marea and Caracol but those were the expensive ones. Tico's sushi and bocas were good for more casual fare when you didnt need a big dinner. Congo's wa sjust ok and we didnt do Papagayo for dinner because had breakfast there each day so seemed like a breakfast place. We had breakfast included with our rate and that was a really nice addition because buffet was really nice. Kids loved the made to order crepes and omelets, smoothies, etc. So all in all, spectacular service, beautiful pool/beach area, the screened terrace overlooking ocean from high floor had breathtaking view and comfortable furniture. We loved it and would love to go again!

  • Stayed: March 2014, traveled with family
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1  Thank beverlyotoole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSCOSPFGM, General Manager at Four Seasons Resort Costa Rica at Peninsula Papagayo, responded to this reviewResponded April 2, 2014

Dear bot123,
Thank you for taking the time to write such a wonderful and detailed review. We are happy to know that you and your family loved your stay at our property, and hope you will stay with us again. We work hard to offer new, exciting and fun things to surprise our guests as well as providing the great service you noted. I will certainly pass on your positive comments to our pool and beach and culinary teams. Pura vida!
Pascal Forotti, General Manager.

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Reviewed March 27, 2014

The hotel is very nice, the setting is wonderful and the "Tico" service couldn't be any better. This resort is first rate but do yourself a favor and don't focus on what things cost and prepare yourself for hot weather. We spent 5 nights in March and paid an average of $1000/night for the room. You are in the middle of nowhere, so unless you take an excursion, you will be having breakfast, lunch and dinner (and drinks) at the Four Seasons at resort prices. March is the dry season so it isn't humid, but the average high during the day was mid to high 90's. Not bad if you are in the ocean or the pool; but very hot for golf, tennis or much of anything else outdoors.
SERVICE: The service was outstanding. The locals call themselves "Tico's" and they could not be friendlier or more personable. Lounging by the pool one day, we were offered a complimentary foot message, cold towels and numerous frozen surprises throughout the day. I was impressed to see the GM out and about everyday. As in any top resort, the people make the difference and here they really excel.
SETTING: A beautiful Eco setting. The hotel has many buildings, but almost feels like a treehouse setting. You will see monkeys, iguanas and a variation of raccoons that almost look like monkeys.
FOOD: The food was excellent - especially recommend the Italian restaurant and the Steak House at the Golf Club. The surf & turf on the beach was very nice as well. Recommend you make reservations before you arrive. For breakfast, I would recommend the coffee shop (breakfast for two can run over $80) in the main restaurant.
GOLF: The golf course is beautiful - sea views on 15 holes and the best place to see monkeys. The course is tough, but fair. Rates are lower in the afternoon and tee times were easy to come by any time of day.
SPA: The spa is excellent. We found booking easy at the end of the week and difficult early in the week.
NIGHT LIFE: The resort has good live music in the evening, but they stop at 10:00. We were there during Spring Break, so it was very family oriented. There was little sign of life after 9:30.
KIDS PROGRAM: We were traveling as a couple, but I wish I could have gone to a place like this as a kid. One evening they had a Disney movie playing by the pool with all the kids in inflatable lounge chairs eating pizza. The kids were having a blast!
STOMACH VIRUS CAUTION: When we arrived, we were given a letter warning about a stomach flu occurring in the area and provided with a small bottle of "Purell." I got the virus on the last day and it was brutal. There is a doctor on sight and she was terrific. While the hand sanitizer is good, some of the dinners (Beach Surf & Turf and Argentinian restaurant) have some self buffet service. The shared serving utensils are a great source for spreading the bug, so you want to be very careful here.

  • Stayed: March 2014, traveled as a couple
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2  Thank bjr926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSCOSPFGM, General Manager at Four Seasons Resort Costa Rica at Peninsula Papagayo, responded to this reviewResponded April 2, 2014

Dear guest,
Thank you so much for taking the time to share your thoughts from your stay with us. I appreciate your kind comments about our activities, food, golf course, spa and service. Very sorry to hear that you caught the virus that was present in the Guanacaste area during your stay. I am glad that our on-site doctor was able to help out but nevertheless sorry you had to experience being sick during your vacation. I hope you and your family will be able to come and see us again soon, and I will share your comments with our team so we can keep improving our experience. Pura vida!
Pascal Forotti
General Manager

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Reviewed March 27, 2014

Starting with the good: beautiful beach, stunning property, a nice variety of restaurants to choose from (though be careful, as they rotate them to have only a few open per night), decent room with a porch.
Less good: the service was slow (turn down service, et cetera) and concierge service indifferent. Paying these prices, particularly in Costa Rica, you are paying for a perfect (or almost perfect) experience, and that just wasn't delivered. Also, not a great place to stay as a couple -- lots of kids around, which is fine, but the resort caters to their tastes in a lot of ways rather than to clientele seeking a more sophisticated spot.
I don't think we'll be back. Though Costa Rica is gorgeous, there are far better value luxury beach resorts than this one.

  • Stayed: August 2013, traveled as a couple
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3  Thank Lsh216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSCOSPFGM, General Manager at Four Seasons Resort Costa Rica at Peninsula Papagayo, responded to this reviewResponded April 2, 2014

Dear guest, thank you for taking the time to share your thoughts and for your positive comments about our beaches, property and restaurants. I am sorry the service was not as good as it should have been at our restaurants and the concierge desk and that the value delivered was not what you had hoped for. If you do decide to come back, I hope we will have the opportunity to wow you next time with a fantastic luxury experience in paradise. Thanks again and pura vida,
Pascal Forotti, General Manager

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Additional Information about Four Seasons Resort Costa Rica at Peninsula Papagayo

Address: Peninsula Papagayo, Costa Rica
Phone Number:
Location: Costa Rica > Province of Guanacaste > Gulf of Papagayo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Gulf of Papagayo
#1 Family Hotel in Gulf of Papagayo
#2 On the Beach Hotel in Gulf of Papagayo
#2 Spa Hotel in Gulf of Papagayo
#2 Luxury Hotel in Gulf of Papagayo
Price Range: $763 - $3,305 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Resort Costa Rica at Peninsula Papagayo 5*
Number of rooms: 184
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Also Known As:
4 Seasons Resort Costa Rica At Peninsula Papagayo
Four Seasons Resort Costa Rica At Peninsula Papagayo Hotel Gulf Of Papagayo
Four Seasons Costa Rica
Four Seasons Liberia
Peninsula Liberia
Liberia Peninsula
Liberia Four Seasons

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