My husband and I stayed here for 4 nights. We booked a package with resort credit and originally booked a canopy suite and were pleasantly surprised to be upgraded to a One bedroom villa with a plunge pool and a washer and dryer and detergent. I immediately threw some laundry in on the cold setting and the water was scalding hot so the first hour of our stay was spent retrieving the hot wet laundry so it would not shrink and with the engineer who fixed the crossed water line.
We have previously stayed at a 4S in Hangzhou, China and were spoiled rotten and I became a 4S convert so my expectations for this property were admittedly very high.
It was raining heavily at arrival, in May, they say is transition but to me it was rainy season.
We booked our transportation to the hotel through Tours Your Way and Mainor showed us the Prieta Beach Club that the 4S have access to. We appreciated that and ate at Marea there our first night. The beach club has a great location. The food at Marea was delicious and fresh and the service was impeccable. I ordered the Mahi and my husband had Tuna and both entrees were very good. The crab brûlée appetizer was to die for. We loved having a refrigerator in our room so we took leftovers home. I did not think the prices were out of line for the location, quality, and service.
We ordered room service for breakfast and enjoyed it on our balcony overlooking the monkeys, birds, and the ocean. Breakfast for one was large enough to split for two! We again saved leftovers. I ordered the "Costa Rican Sunrise" breakfast and I thought the price for that was reasonable. We stopped at the Jumbo Mart in Liberia for some snacks and drinks to bring with as well.
There was a free short game golf clinic that morning so we signed up and it ended up being just 4 of us and 2 instructors, Rodney the Pro and Jessie, who was assisting and was really fun to talk to. We really enjoyed the golf clinic and also played immediately after. During the free clinic they brought us cold wet washcloths and cold bottles of water, which we really appreciated due to the heat. When we arrived at the resort, they saw our golf bags and asked if we wanted them sent directly to the club, and when it was time for our tee time, our clubs were unpacked and ready for us to play. The service at the golf course was exceptionally good. Yes, it was pricey to play, but it was in flawless condition with excellent ocean views and monkeys! We got rained out so we played the back nine the next morning before the rain started. The burger shack at the golf course was delicious and reasonably priced. I had the mahi burger, which was fantastic and my husband had the corn dogs which were local and very good.
There is not a lot to do at the resort in the rain. The plunge pool in our villa was a little cold so we were not able to swim in the rain but we did have 2 lounge chairs that were covered, although the two eating areas we had were uncovered so in the rain, you are eating inside.
Dinner that night was at Di Mare and it was a dreadful experience. The food was ok. But the service, especially for the price, and compared to Marea the night before, was abysmal. We ordered a primi to share and they did not bring us any plates. We went a very long time without water several times. We had a bottle of prosecco and went without a drink for 20+ minutes. The dessert menu took 10 minutes to procure. Our entree took 20 minutes to arrive. I had to ask again for water. The food was only ok. The service was so terrible, I was planning to eat dinner only at Marea for the rest of our visit.
The next night, however, we decided to eat at Tico's and I'm really glad we did. They have live music there every night and it was really good music. The food was delicious and the service was great. We liked the smaller portions, the sushi, and shared tapas-style. The desserts were also heavenly. We liked it so much we ate there again the next night. The Latin Pizza was delicious and the beef patties were amazing. Again, the next night the service was amazing.
The hotel had free coffee and tea outside of Papagayo restaurant and the free coffee in the room was delicious.
We never ate breakfast at the buffet or the restaurant. we had leftovers and room service.
The resort has several water stations with purified water available so just bring a water bottle and refill.
Our pool light in our plunge pool was not operational so we asked them to fix it. They were supposed to come by the next morning but they never did, so we called them again, and they fixed it. When we checked out, the very nice lady who did remembered we had that issue and apologized, which I thought was nice. She also remembered that my husband had called down to the front desk to ask about live music. It was a good 4S touch, but we were checking out. I was expecting more "seasoning" during our stay.
The turndown service was nice but I really missed chocolates. We stayed at Nayara at Arenal and they gave us little chocolates that we would have with breakfast coffee the next morning. it's trivial but at these prices some chocolates would be nice.
they sometimes put out bottles of water, and sometimes they forgot, it seemed inconsistent.
Be sure to ask for a Resort Map when you check in as we were not given one until our last day when we wanted to do the sunset hike that we missed on account of the rain. They have 750 stairs on one side of the beach and 550 stairs on the other and you can do the whole circuit. It was fun to do! They lead guided hikes but the weather never cooperated with us.
There were a lot of events you could participate in but the only thing we did was the golf clinic.
We had 2 dishtowels in our kitchen and housekeeping took them when they were dirty but did not replace them. It was a little strange.
We went to the adult pool for a half hour when the weather was decent and it was nice, with a good view of the water and you could hear the ocean. For sunset they have live music on the beach and some cocktails, and we really enjoyed that.
The materials in the room were very high-quality. Our shower was a gorgeous stone and they had original artwork arrayed everywhere. It was very nice. The appliances in the kitchen were very top-notch.
We loved having bath mats in the sink area of the bathroom. That is such a nice touch, I usually have to drag a towel over. Also the toilet paper was very soft and of good quality, both of us mentioned it so it must have been good. The bed and linens were comfortable. We wanted them to change the sheets one day so I just stripped the bed and it was a Stearns and Foster mattress.
We really enjoyed chatting with Luis, who used to be in activities but now is in reservation sales on our last day waiting for the driver. It was a spontaneous conversation that we really appreciated. It reminded me why I like 4S hotels so much.
One quibble I had was our in-room mini bar was not stocked with any wines. We could have called and asked for them, but at at 4S I don't feel we should have to. They strive for anticipatory and intuitive service.
We did NOT do the Trail of the Giants because we played golf every day. We talked to a concierge who said that if you played golf and saw the animals, which we did, then you don't need to take the tour. We went in the large whirlpool with a waterfall instead and then hung out at the pool bar where the great bartender was good company.
We used Tours Your Way to return to the airport again. He charged $80 for two of us in private transportation back to the airport.
The Ocean water looked nice but when I went in, my skin got really irritated so I got out right away. It was still nice to hear the ocean waves and the resort had plenty of hammocks around the property. There was always room at all 3 of the pools, it did not feel crowded. Nor did I think that the restaurants were too close together. The design and the architecture of the resort and rooms was beautiful.
We enjoyed our stay.
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- Also Known As:
- 4 Seasons Resort Costa Rica At Peninsula Papagayo
- Four Seasons Resort Costa Rica At Peninsula Papagayo Hotel Gulf Of Papagayo
- Four Seasons Costa Rica
- Four Seasons Liberia
- Peninsula Liberia
- Liberia Peninsula
- Liberia Four Seasons