I will begin by saying that the staff at this hotel, in the restaurants, goes above and beyond their call of duty to make your stay enjoyable. I cannot rave enough about Ms.Alba and Carlitos at the buffet and Italian/Mexican restaurants. Thank you and Kudos for all of your hard work.
The hotel itself is ok. The grounds have amazing views of the ocean. The pool was amazing and this hotel is family friendly. Like other reviewers mentioned, you also get what you paid for.
This hotel is about 20-40 minutes away from Liberia's International Airport. About a $50 taxi ride away. It is one of the least expensive All-Inclusive hotels in Costa Rica. The check-in desk can use a bit of training as they make you wait a long while before they try to acknowledge you. And even when the rooms are ready, they will NOT let you in before 3pm. However, they do welcome you with a nice fruit drink to hydrate yourself from the heat of Costa Rica. Did I mention it's a rainforest area and it is HUMID like 100% of the time??? OH and let me mention that the lobby of this hotel lies in the top of a hill and there is a steep grade road to go down to the rooms. There is a shuttle that comes by to pick you up and drop you off but it's very inconsistent and only runs at certain hours and they will NOT accommodate you if you have a flight to catch at hours that the shuttle doesn't run. So be ready for that. Also be careful with the rooms you get. Building 10 and 11 had good A/C but building 6 did not. The only good thing about buildings 1,2,3,4,5,6 is the view. And like other reviewers have mentioned, WATCH OUT FOR THE BEES. There are MANY of them all over the place. And they WILL STING you. Most of these bees have consumed their fare share of alcohol and are so buzzed that they land on people and for the most part just sting them. If you are allergic, I strongly recommend that you carry your epipen because you will be stinged at one point in time during your stay. Also, there are raccoons everywhere ready to steal your food and drinks. Oh and did I mention the monkeys? They are quite cute. Also beware of the beach area. The day we were leaving they had warnings for beach swimmers as there were a lot of crocodiles spotted swimming near by the beach.
The hotel website can be a little deceiving as far as some of the details. The hotel is all-inclusive but there is no room service as the website describes. There is also no mini-bar in your room and for the most part the small fridges in your room will not work. We were is a large group of people with several rooms and most of us either did not have A/C or any hot water. There are also slots for pool towels but it was hard to find the place that issued the towels and almost impossible to get them to trade out for a clean one daily. Also be aware that the lights of the resort COMPLETELY GO OFF after a certain hour. Leaving you in complete pitch darkness to try to figure out how to get around their grounds. I will have to say this hotel is NOT HANDICAP friendly or accessible. Our friend in a wheelchair almost did not leave the room for lack of ability to get him around these grounds. Carry a flashlight with you. Our departure flight left Costa Rica very early and we had a taxi to catch at 4am and not only was it extremely difficult to climb down 3 flights of stair in pitch dark night but we also had to climb up a super steep grade to the lobby with all of our luggage in once again complete isolation and darkness. I can safely say that I love Costa Rica but this hotel will not be on my return list.
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- Also Known As:
- Allegro Papagayo Hotel Gulf Of Papagayo
- Allegro Papagayo Costa Rica
- Allegro Papagayo Gulf Of
- Allegro Papagayo Occidental
- Costa Rica Occidental
- Occidental Papagayo
- Allegro Papagayo Resort