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“Wonderful Family Vacation!”
Review of Hopkins Bay Resort

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Hopkins Bay Resort
Ranked #5 of 11 Hotels in Hopkins
Certificate of Excellence
USA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Wonderful Family Vacation!”
Reviewed January 5, 2010

We just got back from a week at Hopkins Bay Resort and I can't say enough good things about it. There were 12 of us in total spanning three generations. The owner and staff were fantastic - friendly and responsive. They put together a fabulous beach BBQ 60th birthday party for us complete with Garufina drummers! They organized a fun New Year's Eve party for all the patrons, including a separate dinner seating and movies for the kids. They even remembered and took into consideration my daughter's shellfish allergy which I mentioned to one waiter just once. The villas are clean, spacious and comfortable. The food was delicious (good restaurants in town too - Thong's cafe, King Kasava, Chef's Rob's, Taste of India were the ones we went to). The only excursion we chose to take was a snorkeling trip which was quickly and easily organized by Ernesto. Truly, I can't say enough. Thanks, Hopkins Bay! I hope we see you again.

  • Stayed December 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank UK_AUS_USAcrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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529 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (157)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Portland, Oregon
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 7, 2009

We were really looking forward to our stay at Hopkins Bay because the website is so customer service driven and it seemed to be a place where we would be able to have adventure, relaxation, and romance. Keep in mind as well we were staying during off season when there were very few other guests so I would expect the service to be high as well.

The concierge Ernesto tries to play it off as a friendly, outgoing person who is really ready to make your vacation memorable. Soon to find out he lacks any professionalism or desire to provide customer service. Best described as LAZY! We got in late the first night and Ernesto had told us to go down to the restaurant in the morning and he would come over and we could plan our our excursions for the time we were going to be there so when we went down he told the waiter he would be there in 30 minutes. We sat and waited and waited and then an hour went by. We then had the waiter call him again and we were told he was on his way and that he would come get us in our room. It took him 4 hours to go 2 miles. We wasted the whole first day there waiting on him so we could plan our the rest of our excursions.

We were planning on staying at Hopkins Bay for 7 days but the terrible hotel staff and how dirty the beach was made us cut our trip down to 4 and head back up to Mexico early.

The only positive experience during our stay there was one of the waiters was awesome and attentive.

If you plan on staying here be prepared to pay the base rate plus 20% surcharge and 10% tax on EVERYTHING. For example, the bus system only runs a few times a day from the main village Dangaria so your other option is to take hotel transportation which for a 20 minute ride in a car is $50 USD plus a 20% surcharge and then 10% tax each way. We were never told of the charges and so when we checked out our bill was 30% higher than we expected and that's a hard pill to swallow as well as instead of charging our card the correct amount they ended up charging us double since the Belize dollar is two to one. So after returning home having to deal with disputing the double charge was a hassle.

I would never recommend this Resort to anyone and the way we were treated makes me never want to return to Belize again either!! There are far better destinations with the same adventure but less hassle and much better customer relations.

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank mandaNricky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 3, 2009

Things were great in the begining but things started falling apart. The resort is beautiful and the staff friendly but make sure you double check all of your billing prior to signing any ticket - we were over charged but signed the ticket without really paying attention and it was too late; got stuck with the bill. I wouldn't drink any of the mixed drinks as they are completely watered down. Took a shot of Tequila and you could barely taste the tequila. Had lots of mixed drinks but no alcohol. Stick with beer - it has it's true alcohol content. Whacht out for the bugs (I got eaten up!!) and make sure to take plently of bug spray and anti-itch spray. The wireless internet they say works in the rooms does not and only works in the restaurant and is not very convenient. The signal is too weak in your room. There is also no telephones in the rooms. If you need anything, you need to walk out to the restaurant and ask one of the staff there to help you. DO NOT USE the inroom shampoo, conditioner, and lotion as it is very old and has never been replaced. Beware sunrises at 5:00 in themorning and there is no black out shades.,

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ns12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haifa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 5, 2009

We were all stunned to find such an incredibly magnificent resort in such a small village like Hopkins. It has been just a delightful 4 days and we were sorry to have to leave.

the accommodation is nothing short of wonderful and the services are great. They attended to all our whims (including my husband :-) and we did have a blast. We highly recommend it and we will sure be back next year.

Amira & Nat

  • Stayed April 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mollygirlHaifa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 3, 2009

The review before me was ABSOULTELY ACCURATE on everything. Belize itself and hopkins village was amazing, and even the view from the balcony. We also stayed on the top floor of the villa. We had to do everything ourselves and really be pushy to do at least a couple excursions. We were told that the concierge was going to plan something for us but we ended up wasting 3 days. Not really organized. The two excursions we did at hopkins resort was nice, however, you couldn't rely on anyone. Overall it was a great vacation aside from the resort.
We explored other resorts and by far HAMANSI was amazing, people were friendly, and excursions were great!!!

Stayed January 2009
Helpful?
3 Thank BostonIluvtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, Michigan
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 30, 2009

While the village and people of Hopkins are truly wonderful, at Hopkins Bay Resort the organization of the adventures and exorbitant pricing of nearly all of the trips left a lot to be desired. Our room, on the top floor of the 2 story villa, was FANTASTIC as was our view from the balcony, but that is about all the resort offers.

The staff was nice but EXTREMELY young, very slow and not customer-focused. It seemed at many times if as if no one was in charge. The main concierge who at first appeared to be our friend turned out to be the worst and lacks basic communication and organization skills even though he is the apparent head of adventure planning.

Overall it is not a bad place aesthetically (although not as nice as the pics on their website) but if you're focused on adventures as the resort promises, you're much better off staying at any of the other resorts in Hopkins Village as they understand how to deliver on what they promise in their marketing materials.

Stayed December 2008, traveled as a couple
Helpful?
3 Thank dkb5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 12, 2009

For a great family vacation off the beaten path I would highly recomend Hopkins Bay Resort in Belize. The staff were freindly, the locals were awesome and we felt very safe when travelling off resort. If you are looking for a family vacation that is full of adventure and culture while staying at a luxury resort I would highly recomend this Resort. Activities we participated in included: fishing, snorkelling, boating, cave tubing, mayan ruins and bird watching.

  • Liked — Full gourmet kitchen and beds
  • Disliked — Sand flies
  • Stayed January 2009, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank marlyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hopkins Bay Resort

Property: Hopkins Bay Resort
Address: North End | North, Hopkins, Belize (Formerly Hopkins Bay Villas)
Phone Number:
Location: Belize > Stann Creek > Hopkins
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#3 Romantic Hotel in Hopkins
#5 On the Beach Hotel in Hopkins
#5 Top resorts Hotel in Hopkins
#6 Family Hotel in Hopkins
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hopkins Bay Resort 3.5*
Number of rooms: 38
Official Description (provided by the hotel):
Hopkins Bay is an upscale Belize beach resort ideally situated on the Caribbean Sea near the Garifuna village of Hopkins in the Stann Creek District. Our private Belize beach resort offers comfortable garden and beachfront accommodation in a lush tropical paradise. Hopkins Bay Belize is the ideal spot where couples or families can enjoy a relaxing setting. Couples can enjoy a romantic getaway in a one-bedroom beach loft and families can make themselves at home in a two or three-bedroom beach house. Whatever accommodation you choose, you'll be just a stone's throw away from the beach and an unforgettable Belize vacation. ... more   less 
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Also Known As:
Hopkins Bay Villas Hotel Hopkins
Hopkins Bay Hotel
Hopkins Bay Resort Belize

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