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“Fabulous hotel with lovely little touches”
Review of Lone Pine Hotel

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Lone Pine Hotel
Ranked #6 of 11 Hotels in Batu Ferringhi
Cheltenham
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Fabulous hotel with lovely little touches”
Reviewed March 31, 2014

My Husband and I stayed here for the last 4 days of a 2 week holiday, a lot of time before which was spent trekking in rainforests and exploring cities, so we were really looking for somewhere to just relax and unwind - well this certainly delivered! I work in a 5* hotel, so have high standards when it comes to luxury hotels, and as this was my little treat after 10 days of more basic accommodation I had high expectations as well, but both were more than satisfied!

The room was amazing - huge, comfortable bed with gorgeous silky smooth sheets, and an actual duvet rather than just a sheet or a heavy bedspread - this combined with the excellent blackout curtains meant we had the few best nights sleep of the whol journey. The other facilities were also fabulous - huge, powerful shower, fluffy towels and bathrobes, plenty of complimentary goodies incluidng the flip flops and a wide range of toiletries - we also appreciated the selection of teas (and hot chocolate!) and the complimentary soft drinks.

And the balcony?! Wow! Fantastic view overlooking the sea and with a huge outdoor bath! This got used every day - the water pressure was so high it made mountains of bubbles and the novelty of lying in the bath on a warm evening was just brilliant! The area immediately in front of the bath was screen for privacy, so you had a chance to wrap a towel around yourself before anyone could have seen you - only the very prudish would have felt on-show out here! The daybed and table and chairs were also lovely areas to use whilst reading a book, and we ordered room service one night and had an enjoyable evening eating and drinking out here.

The pool area was lovely - lots of loungers, plentiful fluffy towels and the poolside drinks and food were yummy! I agree with other reviewers that the beach wasn't brilliant, but we came to Penang for the food and culture and not the beaches, and I personally prefer walking along beaches than lying on them, so it didn't affect us at all!

There was a free shuttle service into Georgetown which made exploring easy, and the immediate Batu Ferringhi area (although a little tacky) was fun at night - there was an excellent Hawker centre right outside the hotel, and the night market was fun, and whilst the majority of the wares were dodgy knock-off handbags, watches and DVD there were a few nice pieces amongst them and we picked up some nice laquerware, carved wooden items and jewellery.

We tested the spa one afternoon and had a fantastic facial and massage - again, the prices felt very reasonable by UK standards - there were cheaper options available in Batu Ferrnghi, but I doubt the experience would have been as relaxing or the products as good.

However, the main thing that made us enjoy this hotel so much? Hands down the food! Breakfast was just incredible - the biggest selection of any hotel I've ever stayed at - whether you wanted fresh Nasi Goreng, Curry and Roti (which you could cook over a BBQ!) or wanted a bit of home comfort with the Full English or freshly cooked pancakes, all were provided, along with a huge slection of fresh fruit, bread, pastries and spreads, yoghurts, fruit juices, iced chocolate, porridge, continental cheeses and meats - anything you could possibly want for breakfast! It was served from 6.30 until 11am, and you really could stay for ages, reading a book and grazing - fabulous!

We ate out for a couple of nights, but ended up coming back to the bar afterwards - it had a very cool retro 70's vibe and the cocktails were yummy, and by the local standards not too expensive at all.

We also attended the Friday night unlimited buffet - the unlimited wine was very good quality, and they also served unlimited beer, and the food quantity and quality was similar to breakfast in the amount of choice - a variety of different types of curry, rice and noodles, Chef's barbequing meat to order, a make-you-own soup station, and a huge selection of fresh seafood! There was also an amazing display of desserts including a chocolate fountain and inc-cream station - not exactly fine dining, no, but really fun, and very tasty food, and for the price we felt very good value!

The only negative I can find was that the wifi was a little slow sometimes - that didn't really bother us most of the time as we were there to relax - it was only an issue when I ran out of books and it took 15 minutes to download a new book to my Kindle - something that usually only takes 2 minutes!

However, overall we loved this hotel - it felt luxurious without being stuffy and the staff were all very professional but still friendly. Our room felt like a little coccoon away from the world, but it was also very easy to relax by the pool. That and the food made this place a real gem!

Room Tip: Ask for a higher-floor room as the views are better the higher up you are.
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank LouiseB82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (402)
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English first
Melbourne, Australia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 29, 2014

My partner and I stayed 7 nights at the Lone Pine and found it to be very pleasant.
We had a super deluxe room which was excellent, spacious and well appointed with nice views of the beach from the balcony.
The hotel overall had a lovely relaxing feel about it
Staff at all levels were good and dealt with a few minor issues quickly. The little touches such as complimentary minibar,fruit etc set it apart from other hotels we've stayed at.
Met the the manager a few times and found him to be a warm welcoming guy.
All up an excellent choice

Room Tip: Level two or three for views of beach
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank C S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mosta, Malta
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 27, 2014

Stayed here for 9 nights as part of a Singapore/Malaysia trip, accompanied by our 10 year old son. Too long with not enough to do for everyone, especially him. Better suited to Honeymooners/couples or families with smaller children who will be happy with the excellent paddling pools.

Room ok but no better than hundreds of others we have stayed in. Had intermittant difficulties with the tv which were attended to promptly.

Location is sandwiched between the beach and busy
Main road, itself lined with cheap open air cafés/restaurants and novelty shops/stalls. The night market adds to the commotion and personally there did not appear to be anything displayed beyond cheap t shirts and fake designer bags/watches etc. Not a genuine crafts market.

In house menus quite varied but theme nights, especially Tepenyaki, not discernibly different from any normal buffet.

Service charges slightly annoying at 10% on absolutely everything, even in the bar. For a 9-day stay that amounts to a very tidy sum, with no discretion to reward individuals for their efforts to make your stay enjoyable.

Attractions beyond the hotel can be covered in 2 to 3 days max so unless you want to dose by the pool would not recommend an extended stay.

Overall, definitely not an "exclusive" hotel and nothing to differentiate it from many others. We made the mistake in booking it given our accompanying son
so the over-riding message is be careful to judge how you want to spend your valuable vacation time. A location for couples who are just wanting to relax but expensive for what you get.


  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 24, 2014 via mobile

I am well traveled stayed in 100s of hotels around the world. But never fell like going to the trouble of writing a review. But I am 75% through a 12 night stay at the lone pine. I just want to tell anyone thinking of staying here to ignore any of the bad reviews of this hotel is a top hotel. from the ambience to the really pleasant and helpful staff great inclusive add ons like complementary soft drinks water fruit and cold towels at the pool little gifts a couple of times during our stay. Wine and chocolates. A invitation to meet the management for drinks nibbles and a chat.free wifi courtesy bus great value wine and dine evening including entertainment free flowing wine and beer for 115 mr. The breakfast buffet is one of the best I have had Malaysian Western all good food. We had a room right above the events arena and garden there have been 5 weddings this week all quite and finished by 11 pm no disturbance to us in fact enjoyed the fireworks etc.you do hear the odd jet ski race about 5 pm when the locals come out but it does not cause any problem. Just outside The hotel is the long beach cafe its worth a visit a food market looks horrible plastic chairs and tables. Fluorescent lights busy and noisy. But the concept is simple sit down somebody comes takes your drinks order brings them puts the beer on ice you pay.go and order your food from one of the stalls note table number they bring that you pay really cheap. Good food all sorts available. Straights quay is also worth a visit nice smart bars and restaurants at about the price you would pay in the UK the courtesy bus goes there several times a day. To some up a great stay well worth the money.

Stayed March 2014, traveled as a couple
Helpful?
1 Thank Colin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saudi Arabia
Level Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed March 24, 2014 via mobile

We arrived yesterday and found this fantastic hotel. Very classic and neat. Scattard in building but very much connected. The sea view and touch has no compare with the others. I have not seen the others yet, as this become more than my dreams. The breakfast place is fascinating joys for all and food is too delicious.

Stayed March 2014
Helpful?
Thank SaeedOmani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 21, 2014 via mobile

We had planed to stay at Silver Sands but changed our mind,so glad we did ,we find all the Staff so very happy and helpful ,we are very impressed with the free water and soft drinks every day,on our third night we were invited to a Managers cocktail evening again with free wine beer and nibbles and to meet and talk to them and to find out the history of The Lone Pine,we are staying in room 305 and have a sea view room,as we are here for another 7 days I will finish off here and inform you of our next weeks stay I'm sure it can only get better

Stayed March 2014
Helpful?
1 Thank mariecroft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 21, 2014

With 2 kids under 3 we normally feel quite restricted however the Lone pine were more than accommodating. Luxury accommodation that also considered us as a young family. Location was ideal for night markets and water sports while a trip into George Town was cheap enough in a taxi. No bargaining required either which is nice.

The staff were so friendly. Awesome breakfast. Ideal pool setting which enabled my 2 toddlers to wade safely. A bonus for us was welcoming cocktail party and daily fruit to the room.

Recommend highly- with or without kids it's lovely

Room Tip: 812 had a nice view of the pine tree garden and ocean.
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Erinaustin3698
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lone Pine Hotel

Property: Lone Pine Hotel
Address: Lone Pine Hotel 97 Jalan Batu Ferringhi, Batu Ferringhi, Penang Island 11100, Malaysia
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Batu Ferringhi
#4 Spa Hotel in Batu Ferringhi
#4 Family Hotel in Batu Ferringhi
#6 Luxury Hotel in Batu Ferringhi
#6 On the Beach Hotel in Batu Ferringhi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Lone Pine Hotel 4*
Number of rooms: 90
Official Description (provided by the hotel):
Tucked away in an idyllic spot along Penang's coastline, Lone Pine is Batu Ferringhi's only luxury boutique hotel. Renewed and rejuvenated after a lovingly undertaken restoration, Penang's favourite beachside boutique resort reopened its doors refreshed in design and facilities, but still infused with the same colonial spirit and idyllic charm that has made it one of Penang's legendary hotels. ... more   less 
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Also Known As:
Lone Pine Batu Ferringhi
Hotel Lone Pine
Lone Pine Hotel Penang/Batu Ferringhi

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