I've stayed in Lone Pine twice, once in March 2011 and once in Jan 2012. The first stay was absolutely amazing. The room was spotless and the pool area was clean and tidy. It was totally worth the 5-start rate. I even forgave them for the construction noise that woke me up in the morning.That was why I decided to spend a pretty high rate again to enjoy the comfort I had experienced before.
The second time, however, I was disappointed. The room was not mopped and dusted. The complimentary mini bar was not as good and varied as before. And the staff were simply polite, and not friendly. They didn't seem to be enjoying their job. The pool was not clean, and the water was a bit murky, with many tree leaves floating around. I couldn't convince myself to jump in the pool, so I ended up sitting next to the pool with my feet in the water. Since it's usually not safe to swim in the sea in Penang, due to jelly fish in most seasons, a clean pool with clear water is essential. What's worse, the small lawn next to the pool had muddy patches, and was closed using tapes and ropes, ruining the view in The Bungalow (the main restaurant).
To sum up, Lone Pine can still be one of the best hotels in Batu Ferringhi ONLY if they maintain it better. I personally won't stay there next time, because I don't want to risk spending a weekend getaway frustrated, and desperate for a dip in a clear cooling pool under the sunny skies of Penang.
- Official Description (provided by the hotel):
- Tucked away in an idyllic spot along Penang's coastline, Lone Pine is Batu Ferringhi's only luxury boutique hotel. Renewed and rejuvenated after a lovingly undertaken restoration, Penang's favourite beachside boutique resort reopened its doors refreshed in design and facilities, but still infused with the same colonial spirit and idyllic charm that has made it one of Penang's legendary hotels. ... more less
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- Also Known As:
- Lone Pine Batu Ferringhi
- Hotel Lone Pine
- Lone Pine Hotel Penang/Batu Ferringhi