Lone Pine has gorgeous rooms but it is let down by a very indifferent front desk. When I asked for help from the front desk, the guy at the front desk looks at you blank, never once saying " I shall check Sir" or "Good Morning Sir". I have to ask him if he understood the instructions or question. Then he sits there without making eye contact and you wonder if he is ignoring you or attending to your enquiry.
What a pity that a physically attractive hotel is let down by the front desk staff.
- Official Description (provided by the hotel):
- Tucked away in an idyllic spot along Penang's coastline, Lone Pine is Batu Ferringhi's only luxury boutique hotel. Renewed and rejuvenated after a lovingly undertaken restoration, Penang's favourite beachside boutique resort reopened its doors refreshed in design and facilities, but still infused with the same colonial spirit and idyllic charm that has made it one of Penang's legendary hotels. ... more less
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- Also Known As:
- Lone Pine Batu Ferringhi
- Hotel Lone Pine
- Lone Pine Hotel Penang/Batu Ferringhi