We visited Penang on the 11/12/13 April. Found Ocean Jupiter through Trip Advisor reviews. Booked per e-mail. Received prompt reply to original enquiry and made booking next day. Michael our driver picked us up from our hotel promptly at the agreed time for both days that we had him for. I must say that the same did not apply to the driver that we had for the last day from another service. Michael is very flexible in his itenary and he took us to the places that we wished to see. We were more interested in the cultural side of Penang life and Michael took us to many Temples and other cultural places of interest. Our trip to Orang Utan Island and Taiping Zoo were outstanding events of this trip as well. We do not hesitate to recommend Ocean Jupiter to anyone visiting Penang for service and value for money private tours.