We used Ocean Jupiter for a trip to Orang Utan Island / Eco Park & for a day trip to the highlights of the island. The cost for each of the trips was about 1/3 of that being quoted by the tour operator at Hard Rock Hotel. The service, punctuality & quality of the cars used was great on both occasions & the office staff are also very friendly, helpful & not at all pushy (which is refreshing). The standoujt for our family of 3 was meeting Michael Fong, our guide for the highlights of the island, & we highly recommend that you request him if you book a tour with Ocean Jupiter. Michael is Chinese Malay & he is absolutely hysterical! His knowledge of the island & its history is endless, he introduced us to some amazing local cuisine & he was actually a 'tour guide' & not just a driver who dropped us off at different locations & left us to our own devices. Michael is one of those people that you meet & within a short while feel as though you've known for years. So, definitely visit Ocean Jupiter & if you want to see & learn about the REAL Penang while being thoroughly entertained then ask for MICHAEL FONG!!