Stayed at the Bayview Beach Resort in Batu Ferringhi, Penang on a company trip from 18 to 19 November 2011.
The resort is located a good 45 minutes from Penang Airport. This is if there are no traffic jams along the way. The traffic through Georgetown can be really horrendous according to some of my colleagues who drove to the resort.
There are only three lifts leading up to the rooms, and they were all extremely SLOW. The carpeted walls in the lifts were rather dated and didn't look like they have been cleaned for a long time. The room given to us was a pretty good size one, though the first thing we noticed upon entering the room was its rather musty smell. We had to open the doors to the balcony to air it out before it got better.
The bathroom was rather large and modern, with separate shower and bath facilities. Water pressure was great and hot water very sufficient. Complimentary toiletries consisted of two tiny bottles of something which I couldn't make out as the printing on the bottles were really bad.
The room had a rather nice view of the sea, an empty fridge, clean sheets, an LCD TV with very limited international channels (see picture) and a safe which didn't work. It was probably not plugged in or the battery was flat. Repeated attempts at pressing the buttons in accordance with the instructions on how to set it up failed to produce any resemblance of a response. We didn't bother with calling for help as we were rushing off for lunch and an event at the function room.
The function room on the same floor as the lobby had the same musty smell from our room - the carpet seriously needs a good shampoo. Some colleagues were sneezing and had their noses all blocked up because of the air in the function room. Food served by the resort was pretty good, though it seemed every other dish was a curry. That, however, was probably more the fault of the organisers (us) rather than the resort's.
We had our company dinner and dance at the Crystal Ballroom and boy was it a disaster. The sound system was horrible. We couldn't make out what the emcees were saying at all. The resort staff present were totally helpless. To make matters worse, the air-conditioning didn't work very well. We were not suffocating, but it got more and more stuffy as the night went on. The resort staff told us one of the air-conditioner transformer broke down and there is nothing they could do. Unacceptable! The result was everybody sweating profusely under their costumes (yes, it was a themed dinner and dance).
This air-conditioning problem seemed to extend to the resort's gym, it was really stuffy! It has very basic equipment and some free weights, a few stationary bikes and one treadmill. Big fluffy towels are available and the gym opens from 7am daily (according to the sign at the door) - all rather good for a resort gym, if only they can get the air-conditioning fixed.
One of our colleagues had a family emergency on the second day and needed to get back to Kuala Lumpur as soon as possible. He sought the help of the concierge to see what is the first available flight out. The concierge made a phone call, told him there was no answer and then stood there, unable to offer anything else or suggest any other means of obtaining the information. We had to track down another colleague with an iPad, found the number to an airline with flights from Penang to KL that day and make the arrangements ourselves. The concierge merely offered us a piece of paper to write down the details - great help he was!
The sum of all the negatives made this a rather bad experience at the resort, not gonna go back.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda, Hotels.com, Priceline, Expedia, Orbitz, Cancelon, TripOnline SA, Travelocity and Hotwire so you can book your Bayview Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Bayview Beach Hotel Batu Ferringhi
- The Bayview Beach Hotel
- Bayview Beach Resort Penang/Batu Ferringhi